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Meter
Display
Possible Cause(s)
Solution
DETECTED
There was insufficient control
activation solution transferred
to the test strip. Possible
causes include; an air bubble
in the sample or not allowing
control activation solution to
completely fill transfer tube.
This may be due to a
problem
with
the
shipment/storage
of
the
control strips or the control
activation solution. Plasma
on control strips is sensitive
to exposure to temperatures
outside the storage range.
message persists and if
you
have
additional
inventory of the test
strip kit from the same
kit lot, use the control
strip from that box(es).
If the error message
persists, contact your
service provider.
This does not indicate
meter malfunction
CONTROL
FAIL- CLOT
TIME TOO
SHORT
The clotting time was very
short and out of testing range
(<8 seconds).
An air bubble was detected in
the control activation solution
sample.
The sample transfer tube was
not filled with the control
activation solution to the
white plug
Applying
the
control
activation solution to the test
strip before ¨Apply Control
Solution¨
displayed
on
screen.
Repeat
the
entire
procedure
(including
fingerstick
on
a
different finger) with a
new strip.
Visually confirm that no
air bubbles are in the
control
activation
solution sample before
applying to test strip.
Ensure that the tube
is filled to the white
plug.
Depress black plunger
completely to dispense
the control activation
solution sample.
Repeat
the
entire
procedure with a new
control strip.
CONTROL
FAIL-OUT OF
The control strip result is
outside of its acceptable
range (FAIL- out of range).
Repeat
test
with
another control strip. If
the second test is out of
