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• Misuse of any component.
• Replacement of parts which have reached
the end of their effective working life
because of age and/or usage.
• Cleaning or adjustment of any assemblies.
The warranty will be invalidated if the
caravan has been neglected, misused or
modified in any way without the prior
agreement of Coachman Caravans. The
caravan will be deemed to have been
neglected if it has not been serviced and
maintained as stated in the Warranty and
Service Handbook.
The warranty also excludes.
• Caravans used for hire or reward.
• Caravans used for other than recreational
purposed i.e. for living in or business
purposes.
• The cost of transporting the caravan, by
whatever means, to the place of repair.
• Any consequential cost or loss arising.
• Damage by mould.
• Damage by forces of nature.
For full details of the warranty refer to your
Warranty and Service Handbook.
The remaining benefits of the Coachman
Five Year Warranty may be transferred to a
new owner if the caravan is sold providing
the caravan has been serviced by an
Authorised Dealer in accordance with the
requirements of the Warranty and Service
Handbook and details of the change of
ownership have been supplied to Coachman
using the change of ownership form in the
back of the Warranty and Service
Handbook.
WATER INGRESS
We at Coachman recognise that while over
recent years we, together with our sealant
suppliers, have made tremendous
developments in sealants and sealing
techniques and are extremely confident in
our product resisting water ingress, it is
water ingress above all other problems
which remains the main worry and concern
of potential and actual retail customers.
Therefore, on every new Coachman caravan
sold, we make a comprehensive
6 year
Worry Free Water Ingress and
Delamination Offer:
• Water Ingress between new and 5 years –
All labour and parts covered by the
Coachman Warranty provided there is a
full service history.
• Water Ingress between 5 and 6 years:
• Coachman will pay the total labour cost
and supply parts free of charge provided
there is a full service history and the fifth
service was carried out before the
anniversary date on the final year of the
five year warranty.
• When a customer part exchanges a
Coachman caravan at a Coachman Dealer
and water ingress is detected at the time
of the part exchange Coachman confirms
they will pay the dealer the total of the
agreed cost of any repair undertaken to
rectify the water ingress provided:
1. It is being exchanged for a new
Coachman Caravan.
2. There is full documentary evidence that
the caravan has been serviced annually.
3. The caravan is less than 6 years old.
WARRANTY
IT IS A CONDITION OF YOUR
WARRANTY THAT YOUR CARAVAN IS
SERVICED ANNUALLY BY AN
APPROVED COACHMAN DEALER OR
A COMPETENT SERVICE CENTRE.
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