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Clevo N870, User Manual

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Troubleshooting

7 - 8 Problems and Possible Solutions

7

The computer feels 

too hot

.

Make sure the computer is properly ventilated and the Vent/Fan intakes are not
blocked. If this doesn’t cool it down, put the system into 

Hibernate

 mode or turn

it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see

“Overheating” on page 1 - 25

). Make sure you’re using the correct adapter. 

Make sure that your notebook is completely powered off before putting it into a
travel bag (or any such container). Putting a notebook which is powered on in a
travel bag may cause the Vent/Fan intakes to be blocked.

The 

system will not wake up from a

power saving state (Sleep/Hibernate)
on network activity

 (Wake on LAN) even

though 

I have plugged in the powered

AC/DC adapter

. 

Wake on LAN is supported in AC mode only

. 

When the system enters a power saving state the plugged in AC/DC adapter
should be connected, and should remain connected, in order to allow the
system to wake up on network activity. Unplugging the adapter, and then
plugging it back in again, will not allow the system to wake up on network
activity.

No image appears on the 

external

monitor

 I have plugged in and powered

on.

You haven’t installed the video driver and configured it appropriately from the

Control Panel

.

 See 

Appendix C

 for instructions on installing and configuring

the video driver.

Problem

Possible Cause - Solution

Summary of Contents for N870

Page 1: ...V16 1 00 ...

Page 2: ......

Page 3: ...blication This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publication except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or registere...

Page 4: ...um Liechtenstein Denmark Lux embourg Finland Netherlands France Norway Germany Portugal Greece Spain Iceland Sweden Ireland United Kingdom Cyprus Czech Republic Estonia Hungary Latvia Lithuania Malta Slovakia Poland Slov enia ErP Off Mode Power Consumption Statement The figures below note the power consumption of this computer in compliance with European Commission EC regulations on power consumpt...

Page 5: ...owed to sell his product in the European market This product conforms to the essential requirements of the R TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion As such the device will bear the notified body number...

Page 6: ...o communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Incre...

Page 7: ...t forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Warning Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not ex pressly approved by the manufacturer for compliance with the above standards could void your authority to ...

Page 8: ...is equipment with a telephone line other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal ...

Page 9: ...kind of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or moisture may affect the...

Page 10: ... and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you properly shut down all pro grams Do not turn off any peripheral devices when the computer is on Do not disassemble the com puter by yourself Perform routine maintenance on your computer Use only appr...

Page 11: ...computer has been dropped or damaged do not touch the poisonous liquid if the LCD panel breaks If there is an unusual odor heat or smoke coming from your computer Bottom Cover Removal Warning Users should not remove any cover s and or screw s for the purposes of device upgrade as this may violate the terms of your warranty If you need to replace remove the hard disk RAM optical device etc for any ...

Page 12: ...plug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power supplies i e AC DC adapter or car adapter Do not plug in the power cord if you are wet Do not use the power cord if it is ...

Page 13: ...on or swelling however this is part of the battery s safety mechanism and is not a cause for concern Use proper handling procedures when using Polymer Lithium Ion batteries Do not use Polymer Lithium Ion batteries in high ambient temperature environments and do not store unused batteries for extended periods If you are working in areas of low temperature use the AC DC adapter to power the computer...

Page 14: ...ntative or qual ified service personnel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from metal appliances Affix tape to the battery contacts before disposing of the battery Do not touch the battery contacts with your hands or metal ob...

Page 15: ...oltage adapter However check with your travel agent to see if you need any socket adapters 6 Put the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both ha...

Page 16: ...ook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both hardware and software Make sure your documents are prepared Power Off Before Traveling Make sure that your n...

Page 17: ...data Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most airlines have regulations about the use of computers and other electronic devices in flight These restrictions are for your safety follow them If you stow the notebook in an overhead compartment make ...

Page 18: ...arms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to support your lower back comfortably Sit straight so that your knees hips and elbows form approximately 90 degree angles when you are working Take periodic breaks if you are using the computer for lon...

Page 19: ...e following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being displayed too long Rotate desktop background images every few days Turn the monitor off when the system is not in use LCD Electro Plated Logos Note that in computers featuring a raised LCD electro plated log...

Page 20: ...XVIII Preface ...

Page 21: ...re and Operation VII Servicing IX Power Safety X Polymer Lithium Ion Battery Precautions XI General Battery Precautions XII Cleaning XIII Travel Considerations XIII Quick Start Guide Overview 1 1 Advanced Users 1 2 Beginners and Not So Advanced Users 1 2 Warning Boxes 1 2 Not Included 1 3 System Software 1 4 System Startup 1 5 Model Differences 1 6 ...

Page 22: ...er 1 14 Keyboard Backlight LED 1 15 Flexikey Application 1 21 Flexikey Application Features 1 22 Keyboard Shortcuts 1 23 Function Keys Visual Indicators 1 24 Front Rear Views All Models 1 25 Right Views 1 26 Left Views 1 27 3G 4G Module USIM Card Installation for Models A B 1 29 Bottom View Model A 1 32 Bottom View Model B 1 33 Bottom View Model C 1 34 Windows 10 Start Menu 1 35 Right Clicking the...

Page 23: ...ower Options 1 48 Storage Devices Mouse Audio Overview 2 1 Hard Disk Drive Solid State Drive 2 2 Multi in 1 Card Reader 2 3 Audio Features 2 4 Setup for Audio Recording 2 5 Touchpad and Buttons Mouse 2 6 Touchpad Sensitivity 2 6 Mouse Properties Control Panel 2 7 Mouse Touchpad Devices 2 9 Power Management Overview 3 1 The Power Sources 3 2 AC DC Adapter 3 2 ...

Page 24: ...ut down 3 8 Configuring the Power Buttons 3 9 Resuming Operation 3 11 Power Conservation Modes 3 12 Settings Menu Power Controls 3 14 Battery Information 3 17 Battery Power 3 17 Conserving Battery Power 3 18 Battery Life 3 19 New Battery 3 19 Recharging the Battery with the AC DC Adapter 3 19 Proper handling of the Battery Pack 3 20 Battery FAQ 3 21 ...

Page 25: ...ing Reinstalling Individual Drivers 4 5 User Account Control 4 6 Windows Security Message 4 6 New Hardware Found 4 6 Driver Installation Procedure 4 7 Chipset 4 7 Video VGA 4 7 NVIDIA Video VGA 4 7 LAN 4 7 Card Reader 4 7 Touchpad 4 8 Airplane 4 8 Control Center 4 8 MEI Driver 4 8 Audio 4 8 Optional Drivers 4 10 ...

Page 26: ... System Time Date Main Menu 5 7 ME FW Version System Extended Memory Main Menu 5 7 MB Series BIOS Revision KBC EC firmware Revision Mac Address Main Menu 5 7 Advanced Menu 5 8 Advanced Chipset Control Advanced Menu 5 8 GPU Performance Scaling Advanced Menu Advanced Chipset Control 5 8 FlexiCharger Advanced Menu Advanced Chipset Control 5 9 Software Guard Extensions Advanced Menu Advanced Chipset C...

Page 27: ... Secure Boot Control Security Menu 5 13 TPM Configuration Security Menu 5 14 Boot Menu 5 15 Boot Option Priorities Boot Menu 5 16 UEFI Boot Boot Menu 5 16 Exit Menu 5 17 Modules Overview 6 1 Wireless LAN Module 6 2 Intel WLAN Driver Installation 6 2 WLAN Configuration in Windows 10 6 3 Fingerprint Reader Module 6 6 Fingerprint Reader Driver Installation 6 6 Fingerprint Module Configuration 6 7 Blu...

Page 28: ...tel Rapid Storage Technology 6 15 IRST Driver Installation 6 15 Sound Blaster Cinema 3 6 16 Sound Blaster Cinema 3 Installation 6 16 Sound Blaster Cinema 3 Application 6 17 Sound Blaster Cinema 3 SBX Pro Studio 6 23 PC Camera 6 28 Camera App 6 29 Taking Pictures Capturing Video 6 31 Trusted Platform Module 6 33 Enabling Managing TPM 6 34 TPM Management in Windows 6 35 TPM Actions 6 37 3G 4G Module...

Page 29: ... and Possible Solutions 7 7 Resolving the Can t connect to this network issue with the 3G 4G Module 7 16 Interface Ports Jacks Overview A 1 Ports and Jacks A 2 Card Reader A 2 DC In Jack A 2 External Monitor VGA Port A 2 HDMI Out Port A 2 Headphone Out Jack A 2 Microphone In Jack A 3 Mini DisplayPort 1 2 A 3 RJ 45 LAN Jack A 3 Security Lock Slot A 3 USB 2 0 1 1 Port A 4 ...

Page 30: ...1 Flexikey B 1 Power Modes B 3 Control Center Menus B 4 Power Status System Program B 5 Brightness System Program B 5 Volume System Program B 5 Fan Speed System Program B 5 This system supports Power Saving power B 6 Sleep Button System Program B 6 Desktop Background System Program B 6 Display Switch System Program B 6 Time Zone System Program B 6 Backlight Keyboard Device B 7 TouchPad Camera Devi...

Page 31: ...ecord B 15 Keyboard Settings Launch App B 17 Keyboard Settings Express Text B 19 Keyboard Settings Disable B 21 Mouse Settings Express Key B 22 Enabling Time Record for Mouse Settings B 23 Mouse Settings Launch App B 24 Mouse Settings Express Text B 26 Mouse Settings Disable B 28 Statistics B 29 Video Driver Controls Video Driver Installation C 1 Video VGA C 1 NVIDIA Video VGA C 1 Microsoft Hybrid...

Page 32: ...eless Display C 12 Wireless Display Configuration C 13 Intel HD Graphics Control Panel C 15 Display Devices Options C 28 Attaching Other Displays C 29 NVIDIA Control Panel C 32 Customization Options C 35 Configure Surround PhysX C 39 NVIDIA GeForce Experience C 40 Specifications Core Logic D 2 Display D 2 Memory D 2 Storage D 2 BIOS D 2 Audio D 2 Keyboard Pointing Device D 2 ...

Page 33: ...tors D 2 Interface D 2 Card Reader D 3 Slots D 3 Communication D 3 Operating System D 3 Features Depends on Model Type D 3 Security D 3 Power Management D 4 Power D 4 Environmental Spec D 4 Physical Dimensions Weight D 4 ...

Page 34: ...XXXII Preface ...

Page 35: ...installation of the drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter 6 A quick guide to the computer s PC Camera Wireless LAN Bluetooth WLAN Combo Sound Blaster Audio and Intel modules some of which may be optional depending on your pur chase config...

Page 36: ...tation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thing the first time Keep this manual nearby and refer to it to learn as you go You may find it useful to refer to the notes marked with a as indicated in the margin For a more detailed description of any of the interface por...

Page 37: ...mputer and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed in Table 4 1 on page 4 4 You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed If your system hasn t been properly configured your service representative may have already done that for you refer to Drivers Ut...

Page 38: ...not the case or where you are re configuring your computer for a different system you will find the Windows 10 64 bit operating system is supported Windows OS Note that the information included on the following pages is for Windows 10 only In order to run Windows 10 64 bit your computer requires a minimum 4GB of system memory RAM ...

Page 39: ...ill be locked to not power the system until first connected to the AC DC adapter 3 Use one hand to raise the lid LCD to a comfortable viewing angle it is preferable not to exceed 135 degrees use the other hand to support the base of the computer Note Never lift the computer by the lid LCD 4 Press the power button on the top of the computer for about 2 3 seconds to turn the computer on note that th...

Page 40: ...fferent from that pictured throughout this manual all ports jacks other than those indicated below and in specification and general functions are the same for all the design styles see Appendix D for further details Table 1 1 Model Differences Feature Model A Model B Model C 3G 4G Module Supported Not Supported Fingerprint Reader Supported Not Supported Supported Display 15 6 39 62cm 16 9 Panel 17...

Page 41: ...ted within the dot ted lines above A colored LED key board is available as an option for this model 4 6 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices e g WLAN Bluetooth or 3G 4G aboard aircraft is usually prohibited Make sure any wireless modules are OFF i e the system is in Airplane Mode if you are using the computer aboard aircraft Use Fn F11 ...

Page 42: ...ted within the dot ted lines above A colored LED key board is available as an option for this model 4 6 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices e g WLAN Bluetooth or 3G 4G aboard aircraft is usually prohibited Make sure any wireless modules are OFF i e the system is in Airplane Mode if you are using the computer aboard aircraft Use Fn F11 ...

Page 43: ...ted within the dot ted lines above A colored LED key board is available as an option for this model 4 6 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices e g WLAN Bluetooth or 3G 4G aboard aircraft is usually prohibited Make sure any wireless modules are OFF i e the system is in Airplane Mode if you are using the computer aboard aircraft Use Fn F11 ...

Page 44: ... tem Table 1 2 LED Indicators Icon Color Description Orange AC DC Power is Plugged In Green The Computer is On Blinking Green The Computer is in Sleep Mode Orange The Battery is Charging Blinking Orange The Battery has Reached Critically Low Power Status Green The Battery is Fully Charged Green Airplane Mode is ON the WLAN Bluetooth 3G 4G Modules are OFF Green HDD Activity ...

Page 45: ...use any standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Scr Lk Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status Numerical Play Pause Key Function Keys ScrLk NumLk Keys Fn Key Keypad Windows Logo Key Menu Application Key Special Characters So...

Page 46: ... can use any standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Scr Lk Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status Numerical Play Pause Key Function Keys Scr Lk Key Fn Key Game Control Keys Num Lk Key Windows Logo Key Menu Application Key ...

Page 47: ... application driver and you can then select the type of keyboard as appropriate for your model s con figuration you can only select keyboards supported by your system After the driver has been installed and the system restarts the control panel below will pop up to allow you to select the illuminated white keyboard for your system Click Save to retain the setting chosen Figure 1 7 Keyboard Setting...

Page 48: ...nter gives quick access to frequently used controls and enables you to quickly turn the camera Touch Pad on off see Appendix B for full details Figure 1 8 Control Center Control Center Access To run the Control Center press the Fn Esc key com bination or double click the icon in the notifica tion area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel ...

Page 49: ...n key combination outlined in the table below In addition press Fn plus the key to launch the keyboard backlight application to configure the settings see overleaf Table 1 3 Main Keyboard LEDs Main Keyboard Colored LED Function key Combinations Fn Launch the Keyboard Backlight Application Fn Toggle the Keyboard Backlight LED On Off Fn Keyboard Backlight LED Low Fn Keyboard Backlight LED High 2 1 1...

Page 50: ...Keyboards The Keyboard Backlight application can be accessed by pressing the Fn plus key or by clicking the Flexikey button in the Gaming section of the Control Center and then clicking the Backlight tab Figure 1 9 Keyboard Backlight Application Help Butt Keyboard Sections Color Swatches Effects Buttons ...

Page 51: ...allows you to select a range of colors for your keyboard backlight by clicking on the color required You can choose to display the swatch either in Full Color or as a 256 Color Scheme Click the Custom mode button to select any colors from the swatch and to apply your chosen colors to parts of the keyboard and Top Case Logo LED if applicable Figure 1 10 Keyboard Backlight Color Swatches Full Color ...

Page 52: ...n the keyboard Click Save when exiting the application to retain the setting Table 1 4 Mode Buttons Mode Buttons Random Color Wave Up Down Custom Display Configure Keyboard Sections Colors Dancing Effect Breathe All Colors Tempo Beat Cycle Colors Flashing Illumination Keys Note that the keyboard illumi nation increase decrease keys may be used to config ure the keyboard LED in Cus tom Mode only ...

Page 53: ...lication allows you to preview setting changes made to colors on the keyboard Keyboard LED Sections The bottom right section of the application allows you to select partial areas or all of the keyboard on which to apply the color changes and effects Figure 1 11 Preview Keyboard LED Sections ...

Page 54: ...n allows you to save up to 3 sets of color and effect combinations Click Save when exiting the application to retain the settings Figure 1 12 Sets Save Exit Click Exit to quit the application without saving or Save to exit and retain the settings Figure 1 13 Save Exit ...

Page 55: ...d to disable certain keys The application can also be used to configure the mouse buttons to create hotkeys for gaming etc All the configuration settings are retained under up to12 profiles to which the settings are applied Click Flexikey in the Gaming section of the Control Center or the click the icon in the notification area of the taskbar to launch the application see Appendix B for full detai...

Page 56: ...s is useful in gaming or when using applications which have a complex set of keyboard shortcuts LAUNCH APP This simply assigns single keys or mouse clicks to launch any program s or applica tion s executable file EXPRESS TEXT With this you can assign single keys or mouse clicks to send commonly used strings of text DISABLE Use this function to disable any keyboard keys or mouse buttons STATISTICS ...

Page 57: ...kbar Notification Area C Launch Cortana in listening mode D Toggle the Desktop E Launch File Explorer Quick Access tab Number 1 2 etc Launch an application from the taskbar numbered from left to right Windows Logo Keyboard Shortcut Use the Windows logo key D key com bination to switch be tween the Start screen and Windows Desktop Menu Application Keyboard Shortcut When the Desktop app is running y...

Page 58: ... Keys Function Visual Indicators Fn Fan Control Toggle Automatic Full Power Fn Control Center Toggle see over Fn Play Pause in Audio Video Programs Fn Display Toggle Fn Touchpad Toggle Fn Brightness Decrease Increase Fn Turn LCD Backlight Off Press a key to or use Touchpad to turn on Fn PC Camera Power Toggle Fn Mute Toggle Fn Airplane Mode Toggle Fn For Backlight Keyboards Only Toggle Off High Lo...

Page 59: ...Figure 1 15 Front Rear Views All Models 1 LED Power Indica tors 2 Vent Fan Intake Overheating To prevent your comput er from overheating make sure nothing blocks the vent s fan in take s while the comput er is in use 1 2 1 Model A Model B 2 2 2 Model A Model B Model C Model C 1 2 2 ...

Page 60: ...s only fit one way do not force them 1 3 4 2 5 USB 3 0 USB 3 1 Gen1 Type A OR C Ports OR USB 2 0 Port This model includes 3 USB 3 0 USB 3 1 Gen1 ports ports and 1 USB 2 0 port The USB 2 0 port is the larger black port The Type A USB 3 0 USB 3 1 Gen 1 ports are the larger blue color ports The Type C USB 3 0 USB 3 1 Gen 1 ports is the smaller black port 2 USB 3 1 Gen 2 ports are available as a facto...

Page 61: ...g to an exter nal display through an HDMI connection 5 2 6 Multi in 1 Card Reader The card reader allows you to use the most popular digital storage card formats MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC USB 3 0 USB 3 1 Gen1 Type A OR C Ports OR USB 2 0 Port This model includes 3 USB 3 0 USB 3 1 Gen1 ports ports and 1 USB 2 0 port The USB 2 0 port is the larger black port The T...

Page 62: ... wish to configure an external display connected to Mini Display Port 2 you must use Proj ect Menu Display Settings in Windows see Figure C 4 on page C 8 or the NVIDIA Control Panel see NVIDIA Control Panel on page C 34 to configure the display configuration HDMI Port If you wish to configure an external display connected to the HDMI Port you must use the Intel HD Graph ics control panel menu to c...

Page 63: ... direction of the arrow and then slide latch in the direction of the arrow and hold it in place 3 While holding the latch in place pull the battery up at point in the direction of the arrow to remove the battery 4 Insert the USIM card see overleaf 5 Reinsert the battery see page 1 31 Power Safety Warning Before you undertake any installation procedures make sure that you have turned off the power ...

Page 64: ...low USIM Card Orientation Note that the USIM card s readable side with the gold colored contacts should face downwards as illustrat ed Figure 1 20 USIM Card Insertion 1 USIM Card Ejection Simply press on the USIM card to eject it however do not do this while a connection is in progress If you do eject the card while a 3G 4G connection is ongoing you will need to shut down the system reinsert the U...

Page 65: ...e battery as illustrated below and align it with the edges of the bat tery compartment 2 Push the battery in the direction of the arrow to insert it into the compartment it should click into place 3 Slide the latch in the direction of the arrow into the lock position Figure 1 21 Battery Insertion 1 2 3 1 2 3 ...

Page 66: ...you need to replace re move the hard disk RAM optical device etc for any reason please contact your distributor supplier for fur ther information 1 Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at least once every 30 days or after about 20 partial dis charges 2 2 3 3 Overheating To prevent your comput er ...

Page 67: ...you need to replace re move the hard disk RAM optical device etc for any reason please contact your distributor supplier for fur ther information 1 Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at least once every 30 days or after about 20 partial dis charges 2 2 3 3 Overheating To prevent your comput er ...

Page 68: ...pletely discharge then fully charge a new battery before using it Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharg es Overheating To prevent your comput er from overheating make sure nothing blocks the vent s fan in take s while the com puter is in use BottomCoverRemoval Warning Do not remove any cov er s and or screw s for the purposes of ...

Page 69: ...st of the apps control panels utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen or by pressing the Windows Logo Key on the keyboard Figure 1 25 Windows Start Menu Desktop ...

Page 70: ...con or use the Windows Logo Key X key combination to bring up an advanced Context Menu of useful features such as Control Panel Programs and Features Power Options Task Manager Search File Explorer Command Prompt Device Manager and Network Connections etc Figure 1 26 Right Click Windows Logo in Start Menu Right Click Icon ...

Page 71: ...apps and many more will be installed as you add more applications etc Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps you can use the scroll bar to move up and down the screen Figure 1 27 Expanding the Start Menu ...

Page 72: ...programs to the Start Menu Right Click on a program s icon and select Pin to Start from the drop down menu To remove an app or program from the Start Menu right click the icon and select Unpin from Start You can use the same method to pin apps pro grams to from the taskbar select pin to taskbar unpin this program from the taskbar Figure 1 28 Pin to Start Unpin from Start ...

Page 73: ...mber of ways in Windows 10 Figure 1 29 Windows 10 Control Panel Access Right click the Start Menu icon in the taskbar in the lower left corner of the screen and select Control Panel from the menu Press the Windows logo key on your keyboard and X to bring up the context menu and then press P to bring up the Control Panel Type Control Panel into the Search box in the taskbar and click on the icon wh...

Page 74: ... in the Start Menu and also as an App gives you quick access to a number of system settings control panels allowing you to adjust settings for System Devices Network internet Personalization Ac counts Time language Ease of Access Privacy and Update security Figure 1 30 Settings ...

Page 75: ... the taskbar in the bottom right of the screen Some of the Control Panels and appli cations referred to throughout the course of this manual can be accessed from here Figure 1 31 Taskbar You can pin unpin apps to from the taskbar in much the same way as you can to the Start screen see Pining Unpinning Apps Programs to from the Start Menu on page 1 38 Taskbar Taskbar Pinned Programs and Apps Notifi...

Page 76: ...e Microsoft Hybrid Graphics switchable graphics technology This seamless tech nology is designed to get best performance from the graphics system while allowing longer battery life without having to manually change settings The computer s operating system and some applications will automati cally switch between the integrated UMA Unified Memory Architecture GPU iGPU and the discrete GPU dGPU when ...

Page 77: ...cate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display Intel or NVIDIA Video Driver Controls More detailed video controls are provided by the Intel NVIDIA Control Panel for more detailed information see Appendix C You can also access the control panel by right clicking ...

Page 78: ...lization category 3 Make and changes required from the Display Resolution Orientation or Multiple display menus 4 Click Apply to save the settings Figure 1 33 Screen Resolution 2 1 Screen Resolution 1 Use the dropbox to select the screen Resolution Figure 1 33 2 Click Advanced settings Figure 1 33 to bring up the Advanced properties tabs 3 Click Apply to save any changes made 1 2 ...

Page 79: ...isplay by right clicking the desktop and selecting Display Settings Figure 1 34 2 Adjust the settings using the sliders in the menu or click Advanced display settings Figure 1 34 to change resolution 3 Click Apply to save any changes made to resolution Figure 1 34 Display Settings 1 2 2 1 ...

Page 80: ...D Graphics Control Panel 1 Right click the desktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the notification area of the Desktop taskbar and select Intel R Graphics Settings from the menu Figure 1 35 Intel HD Graphics Control Panel ...

Page 81: ...Start Guide 1 To access the NVIDIA Control Panel 1 Right click the desktop and select NVIDIA Control Panel Figure 1 36 OR 2 Double click the icon Figure 1 36 in the Windows control panel Figure 1 36 NVIDIA Control Panel 1 2 1 2 ...

Page 82: ... or Restart you can also add Hibernate Sleep to the menu see page 1 49 To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to perform the function selected Figure 1 37 Shut Down Restart Using the Power Button 1 Go to the Start Menu 2 Click the Power button 3 Select the power state required from th...

Page 83: ...en displaying Lock Sign out Change a password Task Manager and Switch User If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep Hibernate Shut down and Restart Adding Hibernate Sleep to the Power Men 1 Go to the Power Options Hardware and Sound control panel 2 Click Choose what the power buttons do 3 Click Change settings that ...

Page 84: ...10 has minimum screen resolution requirements 2 Right click a blank area of the Desktop and select Screen Resolution or go to the Display control panel 3 Adjust the Resolution to make sure that it is at least 1024 768 although preferably 1366 768 or above Figure 1 39 Screen Resolution ...

Page 85: ... Chapter 2 Storage Devices Mouse Audio Overview Read this chapter to learn more about the following main features and components of the computer Hard Disk Drive Solid State Drive Multi in 1 Card Reader Audio Features Touchpad and Buttons Mouse ...

Page 86: ...isk drives see Storage on page D 2 for specification information how ever you will need to contact your distributor supplier to do this in order to avoid violating the terms of your warranty Bottom Cover Removal Warning Do not remove any cov er s and or screw s for the purposes of device upgrade as this may vio late the terms of your warranty If you need to replace remove the hard disk for any rea...

Page 87: ... s Make sure you install the Card Reader driver see Card Reader on page 4 7 Note Some of these cards require PC adapters that are usually supplied with the cards Push Push Card Reader The card reader fea tures a push in push out card insertion and ejec tion mechanism Simply push the card to insert and eject it however Ms Duo cards require an adapter Figure 2 1 Left View 1 Card Reader MMC MultiMedi...

Page 88: ...e adjusted by means of the volume icon in the taskbar or the audio slider in the Settings menu see sidebar Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar Figure 2 2 Realtek Audio Manager Right click the icon to access the menu above See HDMI Audio Configuration on page C 9 for a description of the audio configuration w...

Page 89: ...quality 4 Click OK to close the control panel and save the settings Device Advanced Settings For the purposes of re cording it is recommend ed that you enable Separate all input jacks as independent input devices in De vice advanced settings This will help prevent a situation where the inter nal microphone seems to be disabled or where sound can still be heard from the speakers even though the hea...

Page 90: ...pad and the left and right buttons are divided roughly down the middle Press the left button zone for a left click and right button zone for a right click ac tion Touchpad Cleaning In order to improve pad performance it is neces sary to keep the surface clean and free of finger prints and marks etc Use a soft dry cleaning cloth to keep the pad surface clean Disabling the Pad Use the Fn F1 or Con t...

Page 91: ...el 3 Click Mouse Hardware and Sound Devices and Printers 4 Click the menu headings tabs to adjust your mouse preferences Disabling the Touchpad If you need to disable the Touchpad for any reason e g you may find that when using the computer s internal keyboard you acciden tally trigger the Touch pad when resting your wrists or palms on it you can do so by using Fn F1 key combina tion Figure 2 4 Mo...

Page 92: ...Storage Devices Mouse Audio 2 8 Mouse Properties Control Panel 2 Figure 2 5 Mouse Properties Control Panels ...

Page 93: ...o configure the functions from the Mouse touchpad control panel in Devices in the Settings control panel as follows 1 Click the Settings item in the Start Menu this is also as an App or All Settings in the Action Center 2 Click Devices 3 Click Mouse touchpad Figure 2 6 Settings Mouse touchpad ...

Page 94: ...d by clicking the Touchpad button to turn it off You can set the system to automatically disable the internal Touchpad when an ex ternal USB point device e g a USB mouse is attached Click Leave touchpad on when a mouse is connected to off Figure 2 7 Mouse Touchpad Touchpad turned off when mouse connected ...

Page 95: ...want to use the tap feature The Delay feature helps prevent recognizing taps on the pad by accident by recog nizing when your palm is resting on it or brushing its surface while you are typing Use the drop down menu to either turn of any delay or to adjust the delay to your preference Figure 2 8 Mouse Touchpad Adjust Delay ...

Page 96: ...You to use a specific gesture or taps on the surface of the pad to perform specific actions to manipulate documents objects and applications and these may be en abled or disabled by clicking on the appropriate button Figure 2 9 Mouse Touchpad Taps and Gestures ...

Page 97: ...ightly separated on the Touchpad surface and slide both fingers in the direction required in a straight con tinuous motion The two finger pinch to zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL scroll wheel zoom functionality Place two fingers on the pad for best results use the tips of the fingers and slide them apart to zoom in o...

Page 98: ...igured may be used to trigger Cortana Search or the Action Center The three finger drags slides gesture may be used to enhance navigation with a variety of applications such as browsing the Internet or scrolling through a photo viewer Figure 2 12 Mouse Touchpad Select Actions Figure 2 13 Slide Gesture ...

Page 99: ...Storage Devices Mouse Audio Mouse Touchpad Devices 2 15 2 The following is an overview of the main gestures you can use with your Touchpad Figure 2 14 Touchpad Gestures ...

Page 100: ...Storage Devices Mouse Audio 2 16 2 ...

Page 101: ...r Plans Power Saving States Configuring the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and thermal states of devices and processors For example this enables the OS to set devices into low power states based on user set tings and information from applications OS Note Power management functions wi...

Page 102: ...cked to not power the system until first connected to the AC DC adapter 3 Raise the lid LCD to a comfortable viewing angle 4 Press the power button to turn On Battery The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable Battery life varies depending on the applications and the configuration you re using To increase battery life let the b...

Page 103: ...tton when it is pressed for less than 4 seconds pressing and holding the power button for longer than this will shut the computer down Use Power Options Hardware and Sound in the Windows control panel to configure this feature Power Button as Stand by or Hibernate Button You can use the OS s Power Options control panel to set the power button to send the system into Stand by or Hibernate mode see ...

Page 104: ...t hard disk or system problems Use the Power item in the Start Menu and select Shut down You can also use the context menu right click the Start Menu icon or press the Windows logo X key combination to Sign out Sleep Hibernate Shut down and Restart If you want to add Hibernate Sleep to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 10 Figure 3 1 Shut Down Restart ...

Page 105: ...ff after a specified time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advanced Settings Resuming Operation See Table 3 1 on page 3 11 for informa tion on how to resume from a power saving state Password It is recommended that you enable a password on system resu...

Page 106: ...ower Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power saver bear in mind that this scheme may slow down the overall performance of the computer in order to save power for maximum power saving when the computer is battery DC power pow ered Figure 3 3 Po...

Page 107: ... you last left off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power After an extended period the system will save all the information to the hard disk and shut the computer down before the battery becomes depleted To add Sleep to the Power Menu see Adding H...

Page 108: ...urn you to where you last left off within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the battery To add Hibernate to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 10 Shut down You should Shut down the computer if you plan to install new hardware plan to be away from the co...

Page 109: ...r buttons do on the left menu in Power Options to bring up the menu Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able this setting from the Power Options menu by clicking Require a password on wakeup in the left menu and se lecting the options click Change settings that are currently unavail able Figure 3 5 Power Opti...

Page 110: ...s 1 Go to the Power Options Hardware and Sound control panel 2 Click Change settings that are currently unavailable 3 Click Choose what the power buttons do 4 Click to put a check in the Hibernate Sleep box under Shutdown settings 5 Click Save Changes and close the control panel Figure 3 6 Power Options Define Power Buttons Shutdown Settings ...

Page 111: ...n F12 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off White Press a Key or Move the Mouse Touchpad Table 3 1 Resuming Operation Closing the Lid If you have chosen to send the computer to Sleep when the lid is closed raising the lid will wake the system up Power Button When the computer is on you can use the power button as a Sleep Hibernate Shut Down ...

Page 112: ...on to toggle the Control Center on off 2 Click either the Performance Balanced or Power Saving button PowerConservation Modes The Power Saving set ting will result in maxi mum power saving but with the possible loss of some performance Setting the mode to Bal ance will give power saving matched with performance Performance will give optimum computer per formance but with less power conservation No...

Page 113: ...itch User Sign out Change a password and Task Manager options If you click the Power icon in the lower right corner of the screen a power management option menu ap pears to display Sleep Shut down and Restart To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to per form the function selected Fig...

Page 114: ...ower Controls The Settings item in the Start Menu and also as an App gives you access to a num ber of power settings control panels which enable you to quickly adjust power op tions Click System to access the menu including the power option settings Figure 3 9 Settings ...

Page 115: ...3 Battery Saver Battery Saver will display the battery level and by clicking Battery Use you can see the current state of battery usage by application etc Click Battery saver settings to adjust the battery saver level Figure 3 10 Settings Battery Saver ...

Page 116: ...16 Settings Menu Power Controls 3 Power Sleep Power sleep gives you quick access to Screen and Sleep settings Click Addi tional power settings to go to the main power options control panel Figure 3 11 Settings Power Sleep ...

Page 117: ...tery levels from power plan Change plan settings Change advanced power settings see Figure 3 3 on page 3 6 Click the battery icon in the notification area to see the current battery level and charge status you can also click Power sleep settings to access the Settings menu to quickly adjust power settings Low Battery Warning When the battery is criti cally low immediately connect the AC DC adapter...

Page 118: ... it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disconnect remove any unnecessary external devices e g USB devices ExpressCards etc Windows Mobility Center The Windows Mobility Center control panel provides an easy point of access for information on battery s...

Page 119: ...es when the AC DC adapter is attached and plugged into an electrical outlet If the computer is powered on and in use it will take several hours to fully recharge the battery When the computer is turned off but plugged into an electrical outlet battery charge time is less Refer to LCD Panel Open Model B on page 1 8 for information on the battery charge status and to Battery FAQ on page 3 21 for mor...

Page 120: ... Discard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical defects e g the battery is bent out of shape after being dropped or any unusual smells emanating from the notebook battery shut your computer down immediately and contact your distributor supplier If the battery has been dropped we do not recommend using it any further as even...

Page 121: ...s down due to a low battery Don t turn off the computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save and close all files and applications 2 Create a power plan for discharging the battery and set all the options to Never Figure 3 14 Power Plan Create ...

Page 122: ...anagement 3 22 Battery Information 3 3 Click Change plan settings after creating it and click Change plan settings Change advanced power settings Figure 3 15 Change Plan Settings Change Advanced Power Settings ...

Page 123: ... battery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 1 Low battery action Do Nothing Critical battery action On battery Shut Down Critical battery action Plugged in Do Nothing Figure 3 16 Power Options Advanced Settings Battery ...

Page 124: ...harge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges ...

Page 125: ...ivers and utilities necessary for the proper operation of the computer Ta ble 4 1 on page 4 4 lists what you need to install and it is very important that the drivers are installed by the method outlined in this chapter and in the order indicated Note that the information on the following pages is for Windows 10 64 bit only Module Driver Installation The procedures for installing drivers for the W...

Page 126: ...ice Drivers Utilities User s Manual disc into an attached DVD drive 2 Click the message Tap to choose what happens with this disc 3 Click Run autorun exe 4 Click Install Drivers button or Option Drivers button to access the Optional driver menu Figure 4 1 Drivers Installer Screen 1 ...

Page 127: ...installed in this order which is the same as that listed in the Drivers Installer menu below 6 Click to select the driver you wish to install you should note down the drivers as you install them 7 Follow the instructions for each individual driver installation procedure as listed on the following pages Figure 4 2 Install Drivers ...

Page 128: ...etooth WLAN Combo Module Page 6 9 LAN Page 4 7 Intel Software Guard Extensions Driver Page 6 14 Card Reader Page 4 7 Intel Rapid Storage Technology required for hard disks in AHCI mode Page 6 15 Touchpad Page 4 8 Sound Blaster Cinema 3 Page 6 16 Airplane Page 4 8 PC Camera no driver installation required Page 6 28 Control Center Page 4 8 Trusted Platform Module no driver installation required Page...

Page 129: ...l drivers it may be necessary to uninstall the original driver To do this go to the Control Panel in the Windows OS and double click the Programs icon Programs Unin stall a program Click to select the driver if it is not listed see below and click Uninstall and then follow the on screen prompts it may be necessary to restart the computer Reinstall the driver as outlined in this chapter If the driv...

Page 130: ...ws New Hardware Found If you see the message New Hardware Found dur ing the installation procedure other than when out lined in the driver install procedure click Cancel to close the window and follow the installation proce dure Driver Installation General Guidelines The driver installation procedure outlined in this Chapter and in Chapter 7 Options Modules are accurate at the time of going to pre...

Page 131: ...t 3 Click Next 4 Click the Close button to complete the installa tion 5 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or App Note After installing the video driver go to the Dis play control panel to adjust the video settings to the highest resolution LAN Note If the computer enters a deep sleep mode duri...

Page 132: ... Next Install 3 Click Finish to restart your computer see Appendix B MEI Driver 1 Click 9 Install MEI Driver Yes 2 Click Next 3 Click the check box to accept the license and then click Next 4 Click Next 5 Click Finish Audio 1 Click 10 Install Audio Driver Yes 2 Click Next 3 Click Finish to restart the computer Note that after installing the audio driver the system will not return to the Drivers In...

Page 133: ...make sure you enable Win dows Update in order to get all the latest security up dates etc all updates will include the latest hotfixes from Microsoft To enable Windows Update make sure you are con nected to the internet 1 Go to the Control Panel 2 Click Windows Update System and Security Security 3 Click Check for updates button 4 The computer will now check for updates you need to be connected to...

Page 134: ...indicated in Table 4 1 on page 4 4 for the driver installation procedures for any modules in cluded in your purchase option Figure 4 3 Optional Drivers Installer Screen Note that you need to install both the WLAN Bluetooth drivers for the WLAN Bluetooth Combo modules Models A B ...

Page 135: ...et tings you find and any changes you make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doing Many of the settings are required by the system and changing them could cause it to become unstable or worse If you have any doubts consult your service representative BIOS Screens Note that the BI...

Page 136: ...will display a system summary and prompt you to run Setup If there are no problems the Setup prompt will disappear and the system will load the operating system Once that starts you can t get into Setup without rebooting BIOS Settings Warning Incorrect settings can cause your system to malfunction To correct mistakes return to Set up and restore the Opti mized Defaults with F3 UEFI Boot POST When ...

Page 137: ...al Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message and you can then press F7 the F7 on screen will be highlighted to illustrate that the system is processing the request for boot op tions Press F2 give the system a few seconds to enter Setup the F2 on screen will be highlighted to illustrate that the system is processing...

Page 138: ...ted to illustrate that the system is processing the request during the POST or press F7 for boot options If you get a Keyboard Error usually because you pressed F2 too quickly just press F2 again If the computer is already on reboot using the Ctrl Alt Delete combination and then hold down F2 when prompted The Setup main menu will appear To see the boot options press F7 BIOS Settings Warning Incorr...

Page 139: ... are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the upper right side of each screen explains the highlight ed item and has useful messages about its options If you see an arrow next to an item press Enter to go to a sub menu on that sub ject The sub menu screen that appears has a similar layout but the Ent...

Page 140: ...BIOS Utilities 5 6 Main Menu 5 Main Menu SATA Port Main Menu Pressing Enter opens the sub menu to show the configuration of a optical Device HDD on the computer s SATA Ports Figure 5 2 Main Menu ...

Page 141: ...time settings in your operating system you will also change these settings Some applications may also alter data files to reflect these changes ME FW Version System Extended Memory Main Menu This item contains information on the system memory and is not user configurable The system will auto detect the amount of memory installed MB Series BIOS Revision KBC EC firmware Revision Mac Address Main Men...

Page 142: ...caling Flex iCharger see page 5 9 SW Guard Extensions and VT d GPU Performance Scaling Advanced Menu Advanced Chipset Control You can enable disable NVIDIA GPU Performance scaling from this menu The NVIDIA Card does the scaling if this option is on and has less latency than the Intel GPU This can be useful if you play games etc Figure 5 3 Advanced Menu ...

Page 143: ...hich is a set of instructions allowing user level code a degree of security and privacy from the operating system VT d Advanced Menu Advanced Chipset Control Enable disable Intel Virtualization Technology for Directed I O VT d from this menu This extends Intel s Virtualization Technology VT by providing hard ware assists for a virtualization solution FlexiCharger Warning If you leave the FlexiCh a...

Page 144: ...ntrol is configured to operate in AHCI Advanced Host Controller Interface mode Power On Boot Beep Advanced Menu Use this menu item to enable disable the beep as the computer starts up Battery Low Alarm Beep Advanced Menu Use this menu item to enable disable the battery low alarm beep ...

Page 145: ...is will not affect access to the computer OS only the Aptio Setup Utility Security Menu The changes you make here affect the access to the Setup utility itself and also access to your machine as it boots up after you turn it on These settings do not affect your machine or network passwords which will be set in your software OS Figure 5 5 Security Menu ...

Page 146: ...y menu items in the Aptio Setup Utility cannot be modified in user mode Note You can only set the user password after you have set the supervisor pass word Password on boot Security Menu Specify whether or not a password should be entered to boot the computer you may only set a password on boot if a supervisor password is enabled If Enabled is selected only users who enter a correct password can b...

Page 147: ...p process Secure Boot is available as a menu option if you have enabled UEFI Boot see Boot Menu on page 5 15 Enabling Secure Boot will bring up the Secure Boot Mode menu to enable you to configure Secure Boot as Standard with a fixed secure boot policy or Custom which enables you to make changes to the Key Management database Figure 5 6 Security Secure Boot Key Management ...

Page 148: ...e TPM State Select TPM Configuration and press En ter to access the sub menu Press Enter to access the Security Device Support menu and select Enable to support TPM You can select Pending operation and then se lect TPM clear to clear existing TPM information in order to reset the TPM see Trusted Platform Module on page 6 33 for details Figure 5 7 Security Device Support ...

Page 149: ...em on that device it will try to load it from the next device in the order specified in the Boot Option Priorities Figure 5 8 Boot Menu BIOS Screens Note that the BIOS screens pictured on these pages are intend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s actual screens may appear slightly different from thos...

Page 150: ...enu Enable disable UEFI Boot from this menu The Unified Extensible Firmware Inter face UEFI specification provides a clean interface between operating systems and platform firmware at boot time In contrast to BIOS UEFI defines a set of standard boot and runtime services The Network Stack item will be enabled as an option un der UEFI Boot UEFI Boot is enabled for your system by default It is recomm...

Page 151: ...osing to Discard Changes or Exit Discarding Changes will wipe out any changes you have made to the Setup You can also choose to restore the original Setup defaults that will re turn the Setup to its original state and erase any previous changes you have made in a previous session Figure 5 9 Exit Menu ...

Page 152: ...BIOS Utilities 5 18 5 ...

Page 153: ...ter depending on the configuration purchased If you are unsure please contact your service representative The chapter includes information on the following Wireless LAN Module Fingerprint Reader Module Bluetooth WLAN Combo Module Intel Software Guard Extensions Driver Intel Rapid Storage Technology Sound Blaster Cinema 3 PC Camera Trusted Platform Module 3G 4G Module ...

Page 154: ...ne Mode and then insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 1 Install WLAN Driver Yes 4 Click in the check box to agree to the End User License Agreement and click Install 5 Click Finish 6 The operating system is the default setting for Wireless LAN control in Windows see page 6 3 Wireless Device Operation Aboard Aircraft The use...

Page 155: ...N module is turned on and not in Airplane Mode before configuration begins 1 Click the Wireless icon in the notification area of the taskbar 2 Make sure that Airplane mode is off the Airplane mode icon should be gray 3 A list of available access points will appear 4 Double click an access point to connect to it or click it and click Connect Figure 6 1 WiFi Network Connections ...

Page 156: ...it will display Connected status 8 Select any connected network and click Disconnect to disconnect from a connected access point Figure 6 2 Network Connected Click Disconnect Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the module is either OFF or in Airplane mode if you are using the computer aboa...

Page 157: ... you click on Network Settings to bring up Network Internet for a more comprehensive list of network and internet settings including Wi Fi can be turned on off Airplane mode Airplane mode and Wireless devices can be turned on off VPN Dial up Ethernet and Proxy 12 You can also access the Network Internet settings from the Start Menu Settings Network Internet Figure 6 3 Network Internet Settings ...

Page 158: ...count Fingerprint Reader Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into an attached CD DVD drive 2 Click Option Drivers 3 Click 2 Install Fingerprint Driver Yes 4 Click Next Install 5 Click Finish to complete the installation 6 The fingerprint reader module uses the Sign in options configuration of the Windows Account see overleaf 7 Make sure you close the Driver...

Page 159: ...a PIN 4 Under Windows Hello click Set up under Fingerprint 5 The wizard will then guide you through the set up process to scan your fingerprints PIN Code You will be asked to add a PIN code when setting up the Fingerprint Read er This is in addition to your windows pass word Note this code as it may be required to help you sign in if there are any issues with using the fin gerprint reader to sign ...

Page 160: ...ve the current fingerprint reading 10 You can now scan your fingerprint to log on to the computer Fingerprint Sign In Issues If at the Windows Hello screen the Fingerprint reader fails to recognize the fingerprint 3 times it will then block access to the computer In this case you will need to use your PIN the PIN you used when initially setting up the fingerprint reader to access the computer Alte...

Page 161: ... portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth module s are OFF if you are using the computer aboard aircraft by putting the system in to Airplane Mode see Table 1 6 on page 1 24 Bluetooth Data Transfer Note that the transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simultaneous data...

Page 162: ...Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 3 Install Combo BT Driver Yes 4 Click Next Next 5 Click in the check box to accept the license and click Next 6 Select the setup type Typical is recommended and click Install 7 Click Finish 8 See Bluetooth Configuration in Windows on page 6 11 for configura tion instructions ...

Page 163: ...ar and click Add a Bluetooth Device 2 Click Bluetooth and make sure Bluetooth is On and a list of discovered devices will appear 3 Double click the device you want to pair with the computer and click Pair 4 On first connection the computer will provide you with a pairing code to be entered onto the device Figure 6 5 Devices Bluetooth Bluetooth Taskbar Menu Figure 6 6 Enter the Passcode ...

Page 164: ...bo Module 6 5 Enter the code into your Bluetooth enabled device and click Yes on the computer to complete the pairing 6 Select a device and click Remove Device to disconnect from any device Figure 6 7 Devices Bluetooth Remove Device ...

Page 165: ...More Bluetooth options or click the Bluetooth icon in the taskbar Open Settings 3 In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box Discovery has a check inside it 4 Make sure that the Alert me when a new Bluetooth device wants to connect check box Notifications has a check inside it if you want to be notified when a Bluetooth device wants to connect Figure 6 8...

Page 166: ...r level code a degree of security and privacy from the oper ating system Intel SGX Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 4 Install Intel SGX Driver Yes 4 Click Next 5 Click in the check box to accept the license and click Next 6 Click Next Install 7 Click Finish to complete the installation ...

Page 167: ...o an attached DVD drive 2 Click Option Drivers button 3 Click 5 Install IRST Driver Yes 4 Click Next 5 Click in the check box to accept the license and click Next 6 Click Next Next Next 7 Click Finish to restart the computer 8 Run the Intel Rapid Storage Technology app from the Apps screen IRST and M 2 PCI e SSDs Note that Intel Rapid Storage Technology does not support M 2 SSDs with a PCI e In te...

Page 168: ...t the Device Drivers Utilities User s Manual disc into an attached DVD drive 3 Click Option Drivers button 4 Click 6 Install SBCinema AP Yes 5 You will be prompted to enter your Activation keys enter the keys and then click Activate If you have a working internet connection the system will confirm the activation 6 Click OK and you will then need to restart the computer Software Update Check for th...

Page 169: ...area of the task bar or from Creative folder item in the Apps menu Click on the tabs to access the any of the control panel menus Sound Blaster Cinema 3 HDMI Note that the Sound Blaster Cinema 3 SBX Pro Studio audio effects do not apply to audio generated through an HDMI connection Figure 6 9 Sound Blaster Cinema 3 Apps Menu Taskbar Icon ...

Page 170: ...er Cinema 3 6 Sound Blaster Cinema 3 Power The Sound Blaster Cinema 3 can be turned On Off by clicking the Power Button when the power is off the icon will be dimmed Figure 6 10 Sound Blaster Cinema 3 Power Button Power Button ...

Page 171: ...ration of either headphones or speakers and you can fine tune effects for specific headphone types supported Click Start to begin to config ure the settings Reality 3D The Sound Blaster Cin ema 3 Reality 3D con trols can be used to configure sound for both the internal speakers and any connected au dio source including TVs through an HDMI connection if audio is supported Figure 6 11 Sound Blaster ...

Page 172: ...gh the headphones supported Volume can be adjusted by clicking on the dial Click on any of the effects buttons to test the effects Figure 6 12 Sound Blaster Cinema 3 Headphones Figure 6 13 Sound Blaster Cinema 3 Volume Dial Figure 6 14 Sound Blaster Cinema 3 Effect Buttons ...

Page 173: ...abs 3D Experience Zone and Speaker Calibration which can be accessed by clicking the icons at the top right of the page Figure 6 15 Sound Blaster Cinema 3 Reality 3D Experience Zone Speakers Speakers Click to switch between 3D Experience Zone and Speaker Calibration ...

Page 174: ...Cinema 3 6 Click Test to run the speaker calibration test and Stop once complete Adjust the speaker distances and levels from the controls at the bottom of the page Figure 6 16 Sound Blaster Cinema 3 Speaker Calibration Speakers ...

Page 175: ...e disable it and most controls feature a slid er to adjust the levels Surround Provides virtual sound channels to control the level of immersion SBX Pro Studio The Sound Blaster Cin ema SBX Pro Studio controls can be used to configure sound for both the internal speakers and connected audio sources through the headphone jack How ever it cannot be used to configure audio sources through an HDMI con...

Page 176: ...Cinema 3 6 Crystalizer Enriches audio to make it sound livelier Bass Enhances the bass level of the sound system Figure 6 18 Sound Blaster Cinema 3 SBX Pro Studio Crystalizer Figure 6 19 Sound Blaster Cinema 3 SBX Pro Studio Bass ...

Page 177: ...Minimizes sudden volume changes to avoid the need for con stant adjustment Dialog Plus Optimizes dialogue levels for movies etc Figure 6 20 Sound Blaster Cinema 3 SBX Pro Studio Smart Volume Figure 6 21 Sound Blaster Cinema 3 SBX Pro Studio Dialog Plus ...

Page 178: ...ofile buttons on the left side of the screen give you preset settings to enhance your audio settings for Music Movie Game and Voice You can choose Custom to adjust the settings to your own set preferences Figure 6 22 Sound Blaster Cinema 3 Profiles MUSIC MOVIE GAME VOICE CUSTOM ...

Page 179: ...s Sound Blaster Cinema 3 6 27 6 Sound Blaster Cinema 3 Settings Click the Settings button at the bottom left of the page to adjust the settings to your preferences Figure 6 23 Sound Blaster Cinema 3 Settings ...

Page 180: ...icators on page 1 24 or Control Center button to toggle power to the PC Camera module When the PC Camera is in use the LED indicator to the left of the camera will be illuminated see Figure 1 2 on page 1 7 Note that you need to use the Camera app in Windows to take pictures and cap ture video 2 ...

Page 181: ...mera into the search box to find the Camera app if it is not pinned to the Start menu 3 The interface displays two buttons on the right of the screen one for photo and one for video 4 Simply click on the appropriate button to switch to either photo or video modes 5 You can use the buttons at the top to access the Photo collection Self Timer or Settings Figure 6 24 Camera App Mode Icons Figure 6 25...

Page 182: ...pported by the system You can use a Framing grid to help you line up pictures The Video recording resolution and frame rate can be set to any supported by the system Note that capturing high resolu tion video files requires a substantial amount of disk space for each file After recording video check the video file size right click the file and select Properties and the remaining free space on your...

Page 183: ... box to find the Camera app if it is not pinned to the Start menu 3 Click to select either photo or video modes 4 Click the photo icon to take a picture and the camera icon will briefly turn yellow as the picture is taken 5 Click on the video icon to start video capture if video capture begins a timer will appear at the bottom of the screen and the icon will turn yellow 6 To stop video capture cli...

Page 184: ...6 32 PC Camera 6 7 Captured photos and videos will be saved to the Photos app stored in the Start menu type Photos into the search box if you cannot find the app Figure 6 28 Photo App For Captured Photos Videos ...

Page 185: ...tation by a sys tem administrator before users can access security features Individual users can use the TPM as an authentication with the fingerprint reader Make sure you have administrator s rights to your computer and have a Windows password enabled for full security protection In addition Make sure you prepare a removable media e g a USB flash drive to store passwords etc before begin ning the...

Page 186: ...ect TPM Configuration and press Enter to access the sub menu 5 Press Enter to access the Security Device Support menu and select Enable 6 Press F4 to save the changes and restart the computer 7 You can now manage the TPM from Windows Clearing TPM Information You can select Pend ing operation and then select TPM clear to clear existing TPM information in order to reset the TPM Figure 6 29 TPM State...

Page 187: ...M Management in Windows You can manage your TPM settings from within Windows 1 Go to the Control Panel 2 Click BitLocker Drive Encryption System and Security 3 Click TPM Administration Figure 6 30 BitLocker Drive Encryption TPM Administration ...

Page 188: ...u to configure the TPM within Windows As TPM is usually administered within large enterprises and organizations your system administrator will need to assist you in managing the information here Figure 6 31 Trusted Platform Module TPM Management on Local Computer Administration ...

Page 189: ...require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key 2 After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off Change Owner Password Clear TPM or Reset TPM Lockout 3 A wizard will help take you through any setup steps Figure 6 32 TPM Actions Menu ...

Page 190: ...disk Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel System and Security 1 Click Turn on Bit Locker 2 Follow the on screen instructions to setup BitLocker and make sure you have a removable media e g a USB flash drive to store saved recovery keys etc Figure 6 33 BitLocker Drive Encryption ...

Page 191: ...ission devices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth and 3G 4G module s are OFF or the system is in Air plane Mode if you are using the computer aboard aircraft see Table 1 6 on page 1 24 Important Notice If your purchase option includes both Wireless LAN and 3G 4G modules then the appro priate antennas will be installed Note that In order to comply with FCC RF exposur...

Page 192: ...and then slide latch in the direction of the arrow and hold it in place 3 While holding the latch in place pull the battery up at point in the direction of the arrow to remove the battery 4 Insert the USIM card see overleaf 5 Reinsert the battery see page 6 42 Power Safety Warning Before you undertake any installation procedures make sure that you have turned off the power and disconnected all per...

Page 193: ...n Note that the USIM card s readable side with the gold colored contacts should face downwards as illustrat ed Figure 6 35 USIM Card Insertion 1 USIM Card Ejection Simply press on the USIM card to eject it however do not do this while a connection is in progress If you do eject the card while a 3G 4G connection is ongoing you will need to shut down the system reinsert the USIM card restart the sys...

Page 194: ... below and align it with the edges of the bat tery compartment 2 Push the battery in the direction of the arrow to insert it into the compartment it should click into place 3 Slide the latch in the direction of the arrow into the lock position Figure 6 36 Battery Insertion 1 2 3 1 2 3 ...

Page 195: ... system will connect to your network 5 Connected will appear under the connection 6 You can then access the internet download e mail etc as per any internet connection 7 To disconnect you can select the connection and click Disconnect 8 You need to use Airplane Mode aboard aircraft 9 You can also click the Wireless icon in the notification area of the taskbar click Cellular and double click an acc...

Page 196: ...Modules 6 44 6 ...

Page 197: ...ges make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what happened and what remedies you tried Of course if something goes wrong it will happen at the most inconvenient time possible so you should preview this section just in case If after you ve tried eve...

Page 198: ...ctions Check all the cables to make sure that there are no loose connections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Configuring the Power Buttons on page 3 9 the Fn F12 key com bination or power button to wake up the system Brightness Check the brightness of the screen by pressing the Fn F8 and F...

Page 199: ...provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a Boot password for the SCU see Security Menu on page 5 11 Keep copies of vital settings files such as network dialup settings mail settings etc even if just brief notes Bottom Cover Removal Warning Us...

Page 200: ...ow Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should also beware of files from people you know as the virus may have infected an address book and been automatically forwarded without the person s knowl edge Keep a Bootable CD ROM DVD ROM USB storage devic...

Page 201: ...are caused by the installation of new hardware and or software Always refer to the documentation of any new hardware and or software and pay particular attention to files entitled READ ME or READ ME FIRST When installing a new device always make sure the device is powered on and in many cases you will need to restart the computer Always check that all the cables are correctly connected Make sure y...

Page 202: ...er has many devices plugged into its ports and a number of programs running then it will be difficult to determine the cause of a problem Try disconnecting all of the devices and restarting the computer with all the peripheral devices unplugged A process of elimination adding and removing devices and restarting where necessary will often find the source of a problem although this may be time consu...

Page 203: ...mmediately turn it off then on again You are losing battery power too quickly The system is using too much power If your OS has a Power Options scheme see Power Plans on page 3 5 check its settings You may also be using a peripheral device USB device that is drawing a lot of power Actual battery operating time is shorter than expected The battery has not been fully discharged before being recharge...

Page 204: ... to be blocked The system will not wake up from a power saving state Sleep Hibernate on network activity Wake on LAN even though I have plugged in the powered AC DC adapter Wake on LAN is supported in AC mode only When the system enters a power saving state the plugged in AC DC adapter should be connected and should remain connected in order to allow the system to wake up on network activity Unplu...

Page 205: ... controls The computer is set for a different display Toggle the screen display key combination Fn F7 If an external monitor is connected turn it on The screen saver is activated Press any key or touch the TouchPad You forget the boot password If you forget the password you may have to discharge the battery of the CMOS Contact your service representative for help Problem Possible Cause Solution Pa...

Page 206: ...aving features have timed out Use the AC DC adapter press the sleep Fn F12 key combination or press the power button if no LEDs are lit The fingerprint reader has problems scanning fingers When fingers are wet or sweaty the software application may have difficulty reading a scanned finger Make sure your fingers are clean and dry when attempting to scan them across the sensor for detection Problem ...

Page 207: ...tion in order to enable the module see Keyboard Backlight LED on page 1 15 Run the camera application to view the camera picture The Wireless LAN Bluetooth modules cannot be configured The driver s for the module s have not been installed Make sure you have installed the driver for the appropriate module see the instructions for the appropriate module in Wireless LAN Module on page 6 2 and or Blue...

Page 208: ...ster Cinema 3 SBX Pro Studio audio effects will be disabled when you are connecting to an external display through an HDMI or Display Port connection See HDMI Audio Configuration on page C 9 When using a Bluetooth headset the audio appears to be mono and not stereo This is a common issue with Bluetooth headsets To resolve this issue do the following you will need to repeat this procedure after eve...

Page 209: ... control panel Settings Devices Bluetooth open When transferring data between the computer and a Bluetooth enabled device make sure that the Bluetooth control panel is closed Problem Possible Cause Solution Bluetooth Control Panel Settings Devices Close the Bluetooth control panel pictured on the right when transferring data be tween the computer and a Bluetooth enabled device ...

Page 210: ...talled and not in the correct order If you have attempted to Update Driver from the Device Manager control panel and have encountered problems then use the method below to correct this To correct this problem 1 Go to the Programs and Features Programs control panel in Windows 2 Select any installed Airplane Mode driver item e g Insyde Airplane Mode HID Mini Driver and click Uninstall Change to uni...

Page 211: ...your connected headset as follows 1 Right click the volume control icon in the taskbar 2 Select Recording Devices 3 Double click Microphone and select Listen 4 Click to put a check in Listen to this device check box 5 Click Apply 6 You can then listen to the playback though the headset for testing 7 Remember to disable this feature remove the check from the Listen to this device check box otherwis...

Page 212: ...the Internet APN is set automatically however if your cellular data connection isn t working you should try manually entering a new Internet APN based on your location and mobile operator 3 To find your APN settings contact your mobile operator directly or of you can connect to a WiFi network on your PC or have a phone handy try searching online to find the Internet APN settings for your mobile op...

Page 213: ...rface Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the ports jacks which allow your computer to commu nicate with external devices connect to the internet etc ...

Page 214: ...ct an external monitor or Flat Panel Display to get dual video or simultaneous display on the LCD and external monitor FPD HDMI Out Port The HDMI Out High Definition Multimedia Interface port is an audio video connector interface for transmitting uncompressed digital streams This allows you to connect an external monitor TV or Flat Panel Display etc as a display device see Attaching Other Displays...

Page 215: ...ween the computer and its external display or a home theater system RJ 45 LAN Jack This port supports LAN Network functions Note Broadband e g ADSL modems usually connect to the LAN port Security Lock Slot To prevent possible theft a Kensington type lock can be attached to this slot Locks can be purchased at any computer store Item Description Mini DisplayPort Cables When using cables connected to...

Page 216: ...power rating of your USB device is 500mA or above make sure you use the power supply which comes with the device USB 3 0 ports capable of 5Gbps SuperSpeed are classified as USB 3 1 Gen 1 and USB 3 1 Gen 2 ports are capable of 10Gbps SuperSpeed There is one USB 2 0 port two USB 3 1 Gen 1 Type A ports and one USB 3 1 Gen 1 Type C port the Type C port is the smaller sized USB port One USB 3 1 Gen 2 p...

Page 217: ...lly be adjusted when a power mode is selected The Control Center in Windows 10 works under the Desktop app and not under the Start screen Flexikey The Flexikey application is a quick hotkey configuration application which allows you to assign a single key to launch multiple key combinations or to launch programs and applications to create text macros and to disable certain keys The application can...

Page 218: ...double click the icon in the notification area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel move the cursor onto the top right corner of the panel to highlight it Flexikey Access The Flexikey is accessed from within the Control Center by clicking Flexikey in the Gaming section of the Control Center ...

Page 219: ...er etc You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on off the Touchpad and PC camera Table B 1 Power Modes Modes Quiet Power Saving Performance Entertainment Icon Power Plan Balanced Power Saver High Performance Balanced Power Conservation Mode Balance Energy Star Performance Balance PC Camera ON OFF ON ON TouchPad...

Page 220: ...Control Center Menus The Control Center contains 3 menu headings System Program Device and Gaming under the Power Modes Click the menu headings and then click any of the buttons outlined on the following pages Figure B 2 Control Center Menus ...

Page 221: ...ain Volume System Program The Volume icon will show the current volume level You can use the slider to adjust the Volume or the Fn F5 F6 key combinations or use the Fn F3 key combination to mute the volume Fan Speed System Program You can set the fan speed to Maximum full power Automatic or Custom from this menu item The fan speed will adjust itself automatically to control the heat of the CPU How...

Page 222: ...utton System Program Click either the Hibernate or Sleep buttons to have the computer enter the selected power saving mode see Power Saving States on page 3 7 Desktop Background System Program Clicking the Desktop Background button will allow you to change the desktop background picture Display Switch System Program Click the Display Switch button to access the menu or use the P key combination an...

Page 223: ... the camera module is also effected by the Power Mode selected see Table B 1 on page B 3 Caps Lock Scroll Lock Number Lock Airplane Mode Click the button to toggle the appropriate lock mode and Airplane Mode Left Windows Key Gaming Click Disable to disable the Windows Key on the left side of the keyboard This may be useful if you are using the gaming keys W A S D and wish to avoid accidentally tri...

Page 224: ...enus on the left side of the application relate to Profiles You can Add or Delete Profiles you can main tain 12 active Profiles Export and Import profiles from the menus If you double click on a Profile you can change the Profile Name and change an Image file images created using PNG files Figure B 3 Flexikey Profiles Windows Key P Key Note that you can assign actions to any keyboard key except th...

Page 225: ...BLE Use this function to disable any keyboard keys STATISTICS Use this to quickly record keys in use in any application and to disable unused keys Keyboard and Mouse Settings Click Enable to create settings for the keyboard and or mouse by clicking the button on the top left of the screen e g you may wish to create a profile with settings only for the mouse or keyboard Clicking on the keyboard or ...

Page 226: ...ggle you between the currently selected keyboard or mouse profile to the standard keyboard and or mouse settings and back again Figure B 5 Enable Disable Flexikey The icon Flexikey icon in the notification area of the taskbar will appear grayed out when Flexikey is off and in color when on an on screen icon will also pop up to display the status of the application as it is toggled on off Figure B ...

Page 227: ...d then select the Action Type Express Key Launch App Express Text or Disable from the menu at the bottom of the page You can rename the action by clicking in the Name box and click in Tool Tips to type in a note to remind you of the action s function Figure B 7 Key Configuration Windows Key P Key Note that you can assign actions to any keyboard key except the Win dows key and P key ...

Page 228: ...mouse and also for any backward and forward buttons if appli cable on a gaming type mouse Click the button number and then select the Action Type Express Key Launch App Express Text or Disable from the menu at the bottom of the page You can rename the action by clicking in the Name box and click in Tool Tips to type in a note to remind you of the action s function Figure B 8 Mouse Configuration 1 ...

Page 229: ...h uses the left shift key for sprinting and the W key for moving forwards to use the left Ctrl key to combine this movement to sprint forward 3 Click on the chosen key for the shortcut action 4 Click in the Tool Tips field and type to give the key combination a name e g Sprint Fwds then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 5 Click Start Record and th...

Page 230: ...l key click to select it and then click Delete 9 If you want to clear all the settings click Restore to return to the default key setting 10 Any assigned Express Keys will appear in orange Figure B 10 Key Combination Set Tool Tips The Tool Tips field allows you to type a note to remind yourself of the function you have programmed the key for under any Profile ...

Page 231: ... Express Key in Action Type 2 Click in the Tool Tips field and type to give the key combination a name then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 3 Click Start Record and then press the key or keys required in the sequence and time delay between key presses required make sure you press the key s required and do not click on them 4 Click Stop Record 5 ...

Page 232: ...umber for the delay between the key presses Figure B 12 Time Record Between Key Presses 7 Click to close the Time Record window 8 Click Save to save the settings within your chosen profile 9 If you want to remove any individual key click to select it and then click Delete 10 If you want to clear all the settings click Restore to return to the default key setting ...

Page 233: ...unch any application or program as follows 1 Enable and select the keyboard under your chosen profile click to select a key to launch the application and then click to select Launch App in Action Type 2 Click Browse at the bottom right of the application window Figure B 13 Keyboard Launch App Browse to Executable File ...

Page 234: ...on and click Open 4 The key will now be configured to open the selected application under your chosen Profile and the key will appear in green Figure B 14 Key Set to Launch App 5 If you want to remove any Launch App Key select it and click on Restore 6 Click Save to save the settings within your chosen profile ...

Page 235: ...xt 1 Enable and select the keyboard under your chosen profile click to select a key and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer 3 Click in the Click to type field and type in your message Figure B 15 Keyboard Express Text ...

Page 236: ...essage in the target program under your chosen Profile and the key will appear in blue 6 If you want to remove any Express Text key select it and click on Restore 7 Click Save to save the settings within your chosen profile Copy Paste Text Note that some applications and games do not support copy and pasted text Where this is the case any text you may have copy and pasted in to the Type to Text fi...

Page 237: ...er your chosen profile click to select a key to disable and then click to select Disable in Action Type 2 The key will now be disabled 3 If you want to enable the key again select it and click on Restore 4 Click Save to save the settings within your chosen profile 5 The key will be disabled under your chosen Profile and the key will appear in Gray Figure B 16 Keyboard Disable ...

Page 238: ...y 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2 In the following example we will configure the central mouse wheel to combine the actions of left shift key for sprinting and the W key for moving forwards in a game program 3 Click on the central mouse wheel for the shortcut action Figure B 17 Mouse ...

Page 239: ...lick Stop Record to complete the process 7 Click Save to save the settings within your chosen profile 8 If you want to remove any mouse setting click to select it and then click Delete 9 If you want to clear all the settings click Restore to return to the default mouse setting 10 The mouse button for any assigned Express Keys will appear in orange Enabling Time Record for Mouse Settings If you wan...

Page 240: ...click to launch any application or program as follows 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2 Click Browse at the bottom right of the application window Figure B 18 Mouse Launch App Browse to Executable File ...

Page 241: ...able file of the application and click Open 4 The mouse click will now be configured to open the selected application under your chosen Profile and the button will appear in green 5 Click Save to save the settings within your chosen profile Figure B 19 Mouse Button Set to Launch App ...

Page 242: ...1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer 3 Click in the Text Context field and type in your message Figure B 20 Mouse Express Text ...

Page 243: ...ter key would be the most commonly used or you can leave it blank if you prefer 5 The mouse button click will now be configured to send the text message in the target program under your chosen Profile and the button will appear in blue 6 If you want to remove any Express Text mouse button select it and click on Restore 7 Click Save to save the settings within your chosen profile ...

Page 244: ... chosen profile click on a mouse button to select it and then click to select Disable in Action Type 2 The button click will now be disabled 3 If you want to enable the button again select it and click on Restore 4 Click Save to save the settings within your chosen profile 5 The button click will be disabled under your chosen Profile and the key will appear in Gray Figure B 21 Mouse Disable ...

Page 245: ... application as normal so that a standard set of keys used may be recorded 3 Return to the Flexikey application and press Stop Record to stop recording 4 At the end of the recording process colors will represent the frequency of key presses with red as the most frequent through to lighter blue the less frequent the color bar at the bottom of the screen displays the color code against the number of...

Page 246: ...Control Center Flexikey B 30 B ...

Page 247: ...ck 3 Install NVIDIA VGA Driver Yes 2 Click AGREE AND CONTINUE button to accept the terms of the license agreement 3 Click Next 4 Click Close to complete the installation 5 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or App Video Card Options Note that this computer model series may support a range of CP...

Page 248: ... GPU Integrated graphics solutions usually feature memory sharing technology to help save power consumption and allow for longer battery life However computers with integrated graphics solutions will not usually run games HD video or GPU based applications without severe limitations Microsoft Hybrid Graphics is a seamless technology designed to get best perfor mance from the graphics system while ...

Page 249: ...ete graphics solution However when an application that requires use of the dGPU is run e g a game or HD Video the dGPu is powered on and takes over the processing duties If the program is closed then the dGPU will be powered back down again until required Customization Options Although Microsoft Hy brid Graphics is com pletely seamless to the user NVIDIA also allow customization options within the...

Page 250: ... Intel Dynamic Video Memory Technology Intel DVMT automatically and dynamically allocates as much system memory RAM as needed to the integrated video system the video driver must be in stalled DVMT returns whatever memory is no longer needed to the operating sys tem ...

Page 251: ... your display to the appropriate port and turn it on 2 Press the P key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display Figure C 1 Project ...

Page 252: ...n Windows 1 Attach your external display to the appropriate port and turn it on 2 Go to the Control Panel 3 Click Display icon and Adjust Resolution Appearance and Personalization 4 Click the Detect button 5 The computer will then detect any attached displays Figure C 2 Screen Resolution Multiple Displays ...

Page 253: ... the Multiple Displays menu Duplicate these displays Shows an exact copy of the main display desktop on the other display s Extend these displays Treats both connected displays as separate devices Show desktop only on 1 2 Only one of your displays is used Figure C 3 Screen Resolution Multiple Display Options ...

Page 254: ...ur external display to the appropriate port and turn it on 2 Click the Start Menu and click Settings System or right click the desktop and select Display Settings 3 You can change Duplicate Extend or choose to display on 1 screen only 4 Click Apply to save any changes made 5 Click Advanced display settings to access further options Figure C 4 System Display ...

Page 255: ...ure the HDMI audio output as per the instructions below 1 Go to the Sound control panel 2 Click Playback tab 3 The playback device will be selected 4 You may need to select the audio device and click Set Default button 5 Double click the device to access the control panel tabs Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the tas...

Page 256: ...Video Driver Controls C 10 HDMI Audio Configuration C 6 Adjust the HDMI settings from the control panel tabs 7 Click OK to close the Sound control panel Figure C 6 HDMI Device Properties ...

Page 257: ... not apply to audio generated through an HDMI connection HDMI Video Configuration 1 Connect an HDMI cable from the HDMI Out port to your external display 2 Configure your external display as per the instructions in Attaching Other Displays on page C 29 3 Set up your external display TV or LCD for HDMI input see your display device manual 4 You can now play video audio sources through your external...

Page 258: ...splay videos or photo slide shows on your TV external display without using HDMI or A V ca bles Before configuring Wireless Display you will need to set up your compatible adapter with your display speakers Connect the adapter using an HDMI or A V ca ble and turn on the display or in the case of speakers connect them to the wireless speaker adapter with the cables provided with the adapter and the...

Page 259: ...ress the P key combination 3 Click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display 4 The system will then search for compatible display devices this may take up to 60 seconds so allow time for this to complete 5 Double click any detected display device in the list Figure C 7 Add a Wireless Display ...

Page 260: ...ect for specific settings for your display see the documentation supplied with your compatible adapter display for full details 8 Go to the Project menu and click Disconnect to temporarily disconnect from the wireless display 9 To permanently disconnect from the display you will need to go back through the connection process again you can select it in Devices and click Remove Device Yes ...

Page 261: ...ontrol Pan el To access the control panel see below and overleaf 1 Right click the Desktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the notification area of the Desktop taskbar and select Intel R Graphics Settings from the menu Figure C 8 Right Click Desktop Intel Graphics Settings Figure C 9 Taskbar Notification Area Icon Menu ...

Page 262: ...Video Driver Controls C 16 Intel HD Graphics Control Panel C OR 3 Double click the Intel R HD Graphics control panel in the Windows Control Panel Figure C 10 Control Panel Intel Graphics Settings ...

Page 263: ...may make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings from the menus Home Click the Home button to return to the main menu screen in any of the sub menu screens Figure C 11 Intel HD Graphics Control Panel ...

Page 264: ...play Settings or Color Settings to make display adjustments in cluding configuration for any attached external displays Multiple Display At least one other dis play must be attached in order to view multiple display selection op tions Figure C 12 Intel HD Graphics Control Panel Display ...

Page 265: ...ay mode of any attached dis plays see Attaching Other Displays on page C 29 Click Apply to save any changes made Multiple Display At least one other dis play must be attached in order to view multiple display selection op tions Audio Settings Any attached active dis plays must have audio capacity to allow audio configuration Figure C 13 Intel HD Graphics Control Panel Display Multiple Displays ...

Page 266: ...lay or any at tached display to any width height refresh rate color depth and underscan percent age of your choice Note that incorrect settings can cause system instability and even possible component damage so this is adjusted at your own risk Figure C 14 Intel HD Graphics Control Panel Display Settings Custom Resolutions ...

Page 267: ...ance gives the smoothest motion of images Quality displays the most detail Balanced Mode provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering and Vertical Sync and features to your prefer ences Click Apply to save changes Figure C 15 Intel HD Graphics Control Panel 3D ...

Page 268: ...cs Control Panel C Options and Support Hot Key Manager in Options and Support allows you to create hot keys for open ing the application and scaling etc Click Apply to save changes Figure C 16 Intel HD Graphics Control Panel Options and Support ...

Page 269: ...mation the Built In Display and any attached displays Preferences Go to the Preferences sub menu in Options to configure the preferences for the Intel HD Graphics Control Panel Make sure you click En able under Tray Icon to display the Intel HD Graphics Control Panel icon in the notification area of the taskbar as below Figure C 17 Intel HD Graphics Control Panel Options Information Center ...

Page 270: ...switch to vivid col ors The Preview image will display a sample image using the current settings You can Save Profile and name the Profile to recall the settings at any time Click Apply to save changes select Color Enhancement or Image Enhancement from the menu Figure C 18 Intel HD Graphics Control Panel Video Color Enhancement ...

Page 271: ...top of the screen to display the sub menus The Image Enhancement menu allows you to adjust the Sharpness Skin Tone Enhance ment Noise Reduction Contrast Enhancement and Film Mode Detection Click Apply to save changes Figure C 19 Intel HD Graphics Control Panel Video Image Enhancement Basic ...

Page 272: ...Power The battery life can be extended through dynamic control of the frame rate if Ex tended Battery Life for Gaming is enabled Settings can be selected for when the system is powered by battery or is plugged in Figure C 20 Intel HD Graphics Control Panel Power ...

Page 273: ...ance Video Colors from the menu on the left Alternatively you can go through the menus to make adjustments to your preferences for Display Color Video Op tions and Support and Power tick any boxes for the settings required and then Save the settings to a profile which may be imported or exported Figure C 21 Intel HD Graphics Control Panel Profiles ...

Page 274: ...d displays are treated as separate devices and act as a virtual desktop Collage A number of connected displays are combined into a single unified higher resolution for larger screen sizes Hybrid A number of connected displays are combined and can be configured in a combination of Clone and Extended modes 4K2K Videos on 4K2K External Displays Note you may experi ence some video lag when playing 4K2...

Page 275: ...ontrol Panel control panel and click Display Multiple Displays sub menu 3 Click Clone from the Select Display Mode menu 4 Click Apply and OK to confirm the settings change 5 Select the displays from the Select One or More Active Displays menu Multiple Display At least one other dis play must be attached in order to view Multiple Display selection op tions Figure C 22 Display Multiple Displays Clon...

Page 276: ...ings change Display Settings Extended Desktop You can have different Colors Screen Area and Monitor Refresh Rates for each display device provided your monitor can support them You can drag the moni tor icons to match the physical layout of your displays Icons and pro grams may also be dragged between the displays Figure C 23 Display Multiple Displays Extended Click the appropriate monitor icon an...

Page 277: ...play Multiple Displays sub menu 3 Click Collage from the Select Multiple Display Mode menu 4 Click Enable Collage and click On 5 Click Vertical or Horizontal to arrange and displays as required 6 Click Apply and OK to confirm the settings change Collage Mode Collage mode is used to combine a number of displays into a single unified higher resolution for larger screen sizes Figure C 24 Display Mult...

Page 278: ... Control Panel tab 1 Go to the Control Panel 2 Double click NVIDIA Control Panel click to view the control panel in either Large icons or Small icons if you are in Category view NVIDIA Control Panel To access the Ge Force control panel from the desktop right click the desktop then click NVIDIA Control Panel Figure C 25 NVIDIA Control Panel ...

Page 279: ... features such as image settings 3D Settings and video configuration Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Click on the sub head ing tasks in the left menu and on the high lighted links for infor mation Use the buttons on the top left to go back forward etc Figure C 26 NVIDIA Control Panel ...

Page 280: ...Video Driver Controls C 34 NVIDIA Control Panel C The Help menus provide index and search features and direct links to the NVIDIA website etc Figure C 27 Help Menu ...

Page 281: ...ir own parameters for GPU usage Context Menu One of the quickest ways to choose which GPU to use for a particular application is by using the Run with graphics processor in the context menu 1 Go to the NVIDIA Control Panel 2 Click Desktop from the top menu and select Add Run with graphics processor to Context Menu it should have a check alongside it Display GPU Activity Icon Click to enable Dis pl...

Page 282: ... from the context menu 6 Select either High performance NVIDIA processor dGPU or Integrated graphics iGPU to run the program with the selected GPU iGPU or dGPU Note the NVIDIA con trol panel refers to High performance NVIDIA processor which is the discrete GPU and Integrated graphics which is the integrated GPU Figure C 29 Context Menu with Run with graphics processor Right click the application e...

Page 283: ...rol Panel 2 Click Manage 3D Settings 3D Settings and select Global Settings tab 3 Select either Integrated graphics iGPU or High performance NVIDIA Processor dGPU from the drop down menu 4 Click the Setting menu items to select any options required 5 Click Apply to save the settings Customization Options Although hybrid tech nology is completely seamless to the user there are customiza tion option...

Page 284: ...k Manage 3D Settings 3D Settings and select Program Settings tab 3 Select a program to customize from the drop down menu or click Add to add any program that does not appear in the menu 4 Select the preferred graphics processor for the program from the drop down menu 5 Click the Setting menu items to select any options required 6 Click Apply to save the settings Figure C 31 Program Settings ...

Page 285: ...n select the GeForce video card or CPU as a PhysX processor or configure the computer to auto select a PhysX processor recommended default setting 1 Go to the NVIDIA Control Panel 2 Click Configure Surround PhysX 3 Click to select a processor from the menu PhysX Settings Auto select recommended is the default setting 4 Click Apply to save the settings Figure C 32 Configure Surround PhysX ...

Page 286: ...to log in After logging in to the system you can click through any on screen instructions to update your settings and check for installed games etc By running the NVIDIA GeForce Experience you will be able to download the lat est drivers to insure compatibility with games power saving features and various other enhancements for your NVIDIA GPU these features are subject to change and update so che...

Page 287: ...edule Check with your distributor supplier for details Note that this computer model series may support a range of CPUs and or video adapters To find out which CPU is installed on your system go to the Start menu and select Settings and then select System and click About This will also provide information on the amount of Installed RAM etc To get information on your system s video adapter go to th...

Page 288: ...SD with PCIe Gen 3 x4 Interface Factory Option BIOS One 64Mb SPI Flash ROM AMI BIOS SO DIMM Memory Types All SO DIMM memory modules installed in the system should be identical the same size and brand in order to prevent unexpected system behavior Don t mix SO DIMM memory module sizes and brands in order to prevent system prob lems Audio High Definition Audio Built In Array Microphone 2 Built In Sp...

Page 289: ...ce M Key For Models A B Only Slot 3 for LTE or UTMS HSPA M 2 3042 3G or 4G Module Card with USB Interface B Key Factory Option Communication Built In 10 100 1000Mb Base TX Ethernet LAN Intel Dual Band Wireless AC 8265 2 2 802 11 a c M 2 WLAN Bluetooth Combo M 2 2230 Module Factory Option Intel Dual Band Wireless AC 3168 1 1 802 11 ac WLAN Bluetooth Combo M 2 2230 Module Factory Option For Model C ...

Page 290: ...m Ion Battery Pack 47WH Factory Option Full Range AC DC Adapter AC in 100 240V 50 60Hz DC Output 19 5V 6 15A 120 Watts Environmental Spec Temperature Operating 5 C 35 C Non Operating 20 C 60 C Relative Humidity Operating 20 80 Non Operating 10 90 Physical Dimensions Weight Models A B 378mm w 267mm d 26 9mm h 2 5kg Barebone System with VGA Card Battery For Model C 418 5mm w 288 7mm d 27 4mm h 3 1kg...

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