ClearOne COLLABORATE Live 600 User Manual Download Page 9

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C O L L A B O R A T E L I V E : U s e r G u i d e

Note:

The display resolution must be set to 1920x1080 when the received resolution is 1080.
Otherwise you may encounter video issues.

FEATURE HIGHLIGHTS

New features incorporated in COLLABORATE® Live 600, 900 and 1000 include:



User interface as intuitive and simple as familiar mobile or tablet devices.



Dual HDMI input with the following modes of operation:

1.  2 cameras
2.  1 camera & 1 laptop
3.  2 cameras (one at a time) and laptop via DataPoint

Balanced audio in/out



RF Remote control

– install the unit in a closet



COLLABORATE Space application (90 days)



SD Storage for faster operation and added resiliency

Summary of Contents for COLLABORATE Live 600

Page 1: ...1 C O L L A B O R A T E L I V E U s e r G u i d e COLLABORATE LIVE 600 USER GUIDE...

Page 2: ...No part of this document may be reproduced in any form or by any means without written permission from ClearOne Printed in the United States of America ClearOne reserves specific privileges Informatio...

Page 3: ...13 DISPLAYING SYSTEM INFORMATION 14 COLLABORATE SETUP 15 Chapter 3 Configuration Basics 22 IN THIS CHAPTER 22 CONFIGURING THE AUDIO 22 CONFIGURING THE CAMERA 24 CONTROLLING THE CAMERA 24 CONFIGURING...

Page 4: ...ING THE RECENT CALLS 60 USING DIRECTORY 60 USING COLLABORATE SPACE CONTACTS 61 Chapter 6 Skype for Business 62 IN THIS CHAPTER 62 STARTING SKYPE FOR BUSINESS CALLS 62 STARTING SKYPE FOR BUSINESS MULTI...

Page 5: ...ORDING ARCHIVE 85 SENDING RUNNING TEXT IN A CALL 87 VIEWING CALL STATUS WITH THE WEB BASED GUI 88 PERFORMING SYSTEM UPGRADE 89 PERFORMING SYSTEM BACKUP 89 PERFORMING SYSTEM RESTORE FROM BACKUP FILE 90...

Page 6: ...ce with other people and organizations COLLABORATE Live enables you to record and stream video calls to multiple locations with up to 8 additional participants COLLABORATE Live incorporates advanced d...

Page 7: ...apabilities of the system include Point to point or multipoint connections Recording streaming and data sharing Recording and playback of point to point and multipoint MCU based sessions Streaming via...

Page 8: ...Tx 1080 30 1080 30 1080 60 1080 60 1080 60 Max Rx 1080 60 1080 60 1080 60 1080 60 1080 60 MCU 4 way SIP H 323 MCU license Option to upgrade to 9 way SIP H 323 MCU License 4 way SIP H 323 MCU license O...

Page 9: ...ted in COLLABORATE Live 600 900 and 1000 include User interface as intuitive and simple as familiar mobile or tablet devices Dual HDMI input with the following modes of operation 1 2 cameras 2 1 camer...

Page 10: ...On Screen Menu System Icons Displaying System Information USING THE REMOTE CONTROL You can navigate the COLLABORATE Live on screen graphic user interface GUI using the RF remote control bundled with...

Page 11: ...Wake up system Status Display the system information Display the current call status Show the on screen online help Data Open presentation menu Phone Book Open the phone book Input Switch between cam...

Page 12: ...function highlighted in orange on the screen Zoom In Out Zooms in or out with the camera Make Call Start a new call End Call End the current call or close the GUI Note The red End Call button can also...

Page 13: ...rows To access a category option select the category Option Press Back on the remote control to go back to the home menu SYSTEM ICONS The following icons indicate the different behaviors of the system...

Page 14: ...g Encrypted Call Audio Only Call SIP Registration SIP Registration Failed DISPLAYING SYSTEM INFORMATION Whenever the COLLABORATE Live unit is turned on you can view the system status details Different...

Page 15: ...l server 3 Gatekeeper The unit is connected to a gatekeeper server 4 SIP Proxy The unit is connected to a SIP proxy server Serial Number The unit unique serial number MAC Address MAC address of the CO...

Page 16: ...L L A B O R A T E L I V E U s e r G u i d e 1 Name System name used to identify the system when using DNS dialing Best Practice will be a name that represents the actual location of the system Select...

Page 17: ...Interface and select the desired language Click Next A system restart is required after changing the system language 3 Date Time Time Zone By default Date Time Time Zone values will be set automatica...

Page 18: ...U s e r G u i d e Click Save If the date time are disabled then the details cannot be updated Time This feature allows you to adjust the System s Time This time will be used for scheduling meetings cl...

Page 19: ...btained from the DHCP server is displayed IP address can be edited and saved Subnet Mask Set the subnet mask number for your network If using a DHCP server the address obtained from the DHCP server is...

Page 20: ...n the DNS address from a DHCP server please fill in the following fields DNS Server Set the IP Address of the DNS server If using a DHCP server the address obtained from the DHCP server is displayed A...

Page 21: ...ou will need an authenticated login and password to connect to COLLABORATE Space These credentials can be created in different ways If you would like to create a new Collaborate Space trial account co...

Page 22: ...Settings General Settings Calls Settings Presentation Settings MCU Settings Recording Settings Record to NAS Drive Streaming Settings Multicast Settings Software Updates CONFIGURING THE AUDIO The audi...

Page 23: ...or Line output to a mixer or amplifier HDMI audio to a monitor is also supported but monitor speakers are usually lower quality Optimizing for Balanced and Line Audio Outputs Connect to either a set o...

Page 24: ...ings window select the correct options from the Source 2 Optional Set the percentage of Color Contrast Brightness and Hue You can leave the default settings of these parameters unchanged 3 Select the...

Page 25: ...n will change when the system detects that a second display is connected and automatically switches to Dual Mode To configure the basic display settings Display Mode Configured automatically Single Mo...

Page 26: ...e address obtained from the DHCP server is displayed Default Gateway Set the IP Address of the default gateway router If using a DHCP server the address obtained from the DHCP server is displayed Obta...

Page 27: ...efore remote parties use this external address to call the local party without knowing its actual local address To access Firewall NAT Settings 1 Select Settings Advanced Network 2 In the Firewall win...

Page 28: ...language for the user interface Click Apply A system restart is required after changing the system language Date If not already set enter the current date Time If not already set enter the current ti...

Page 29: ...tings window you can define miscellaneous technical settings that affect how video collaboration calls are performed by default To configure call settings 1 Select Settings Calls The Call Settings win...

Page 30: ...tion 2 In the Presentation Settings window the following properties can be configured Enable Wireless Sharing Allow wireless data sharing from any PC with Collaborate Share application Auto Display Wi...

Page 31: ...ng principle for up to 4 participants the 2x2 layout is used for 5 or 6 participants the 5 1 layout is used for 7 and up to 9 participants the 3x3 layout is used 2 Voice Switching The video stream of...

Page 32: ...work group Format Choose between WMV and MP4 formats Please note that this also changes the streaming video format Quality Select the quality of the video recordings and streaming made on COLLABORATE...

Page 33: ...sharing tab click on Share In the text field choose everyone and click Add Set the permission level of everyone to Read Write 8 Right click on the folder and select Properties again 9 Select the tab S...

Page 34: ...Quality Select the quality of the video recordings and streaming made on COLLABORATE Live a Full High Definition 1080p Record Stream at image resolution of 1920x1080 pixels b High Definition 720p Reco...

Page 35: ...ct Streaming The below screen refers to SDP streaming mode In the Multicast Settings window set the following options and parameters Multicast IP Address IP Address and gateway The IP is dynamic accor...

Page 36: ...WARE UPDATES Configure automatic software updates or check for updates To access the update settings 1 Press OK on the remote control The main menu appears 2 Using the remote control s Navigation arro...

Page 37: ...37 C O L L A B O R A T E L I V E U s e r G u i d e...

Page 38: ...alls Auto Answering Calls Ending Calls Muting the Video Switching Image Modes Switching Call View Modes Using Picture In Picture PIP Modes Call State Indications Using Call Tones Recording and Streami...

Page 39: ...to call Alternatively instead of an IP Address you can also use an Alias E 164 number or a DNS Address if such are defined on your network To type letters and numbers make sure that the ABC option is...

Page 40: ...isplayed on the screen You can accept or reject the call using the buttons on the remote control or via the screen message Note Auto answering does not apply to MCU calls To configure auto answering i...

Page 41: ...MUTING THE VIDEO Muting video during a videoconference is a preference which is selected via the remote control When you press Mute Video during a call the remote side sees the Mute Video BMP image wh...

Page 42: ...ference begins the local video appears on the monitor in a small rectangular inset located in the upper left corner of the larger remote video display This display mode is called Picture In Picture PI...

Page 43: ...via Collaborate Share option CALL STATE INDICATIONS Various call states are represented by icons on the screen when videoconferencing is taking place GUI Icon Indication The current call is encrypted...

Page 44: ...multicasting MCU VS layout mode Currently recording Currently streaming Currently on Audio session SIP registration SIP Registration failed VIEWING CALL STATUS During a videoconference call you can vi...

Page 45: ...col Protocol of the current call Packet Loss Percentage of packets that did not arrive at their destination USING CALL TONES When making calls the call operator can request a Password or DTMF tone to...

Page 46: ...ng remote users can view a live stream of whatever the camera and microphone are currently transmitting You can also view any previously recorded session when you are not in a call by selecting the fi...

Page 47: ...e Recording The recording icon will be changed Press on the pause button on the remote control To resume recording select Recording Resume Recording STOP RECORDING You can stop an on going recording w...

Page 48: ...Note You can start recording in idle mode In order to record video and shared data check Record and Stream Data in recording settings USING THE MEDIA CONTROLLERS You can control the player by using r...

Page 49: ...ote control Note When streaming in idle mode not during a videoconference you can stop the streaming by pressing the End Call button on the remote control A confirmation message appears and requires y...

Page 50: ...menu or via Data on the remote control Data Sources are selected inside the Presentation menu Press Data a second time to stop the data sharing CHOOSING THE DATA SOURCE In order for the system to reco...

Page 51: ...E U s e r G u i d e CONNECTING TO A PC Laptop computers can be connected to the COLLABORATE Live 600 by connecting the laptop to HDMI input When you select HDMI as data source the screen switches to...

Page 52: ...iew and share files that are stored on a portable USB flash drive To view and share files from a USB flash drive 1 Insert a USB flash drive to one of the COLLABORATE Live 600 USB ports The message USB...

Page 53: ...mp wmf mpg mpeg wmv mp4 avi pdf pps ppt doc rtf xls xlsx pptx ppsx and docx 4 The file is displayed If the file is opened during a videoconference it is shared with all the viewers The active attendee...

Page 54: ...from the web interface 2 Ensure that the computer you are going to use is connected to the network or that your computer can connect to the company s network or to an external Wi Fi network 3 Double...

Page 55: ...o normal view Spotlight When several COLLABORATE Share are connected to the system use this icon to move the chosen stream into the main area Display When several COLLABORATE Share are connected use t...

Page 56: ...ordings can be viewed when the system is idle When opened during a videoconference recordings are shared To view recorded files 1 Select Recording View Recordings The Document Selection window appears...

Page 57: ...y multiple recipients all listening on a single multicast address Multicasting a session from your COLLABORATE Live allows numerous passive viewers to view the session This is typically used at lectur...

Page 58: ...art a multicast You can start multicasting on idle mode 1 Press OK on the remote control The main menu appears 2 Select Live Streaming Start or Stop Multicast Note You can start multicasting on Idle m...

Page 59: ...Contacts tab select the number to dial and then press the Make Call button on the remote control USING CONTACTS VIA THE COLLABORATE LIVE GUI You can display the Contacts using the COLLABORATE Live GUI...

Page 60: ...ote control press Recent Calls or on the Main Menu select the Contacts Video Call or Audio Call icons The Recent Calls window appears 2 Select the entry and press Dial DISPLAYING THE RECENT CALLS FROM...

Page 61: ...irectory via the Contacts 1 In the Contacts select Directory by pressing down with the Navigation arrows 2 Select the Directory tab select the number to dial and press Dial USING COLLABORATE SPACE CON...

Page 62: ...e for Business call follow these step by step instructions 1 Make sure you re logged into the Skype for Business server To register your system to the Skype for Business server please refer to the Sky...

Page 63: ...e people to your conference call you can select their names from your Contacts list 1 Make sure your contacts are available by checking their present status first 2 Select contact from the list and th...

Page 64: ...A B O R A T E L I V E U s e r G u i d e PRESENTATION SHARING HDMI Input Wireless Presentation USB DISPLAY LAYOUTS Dual Displays One display showing the presentation the second display showing the far...

Page 65: ...wing the near end video the second display showing the far end video Voice Switched Mode Displays the party that is talking in a point to point or multi party calls JOIN SCHEDULED SKYPE FOR BUSINESS M...

Page 66: ...will appear in the combined Contacts list To access the Contacts via the remote control 1 Select Video Call and then Recents Favorites or Contacts and select the name of the contact you want to call 2...

Page 67: ...s Proxy Settings Exchange Settings Skype for Business Settings DISPLAY SETTINGS Please refer to chapter 3 NETWORK SETTINGS Please refer to chapter 3 SERIAL PORT Configure the system s COM port 1 or 2...

Page 68: ...Note The Telnet interface should be enabled in the Settings Advanced Security menu before Serial Control is selected DIRECTORY PROPERTIES Online directories are lists of contacts such as Internet Loca...

Page 69: ...server s IP Address If an IP is not entered the following message appears You must enter server address in order to continue Server Port Number of the port through which the connection to the server...

Page 70: ...or point to point and multipoint videoconferences the H 323 protocol standard is used for call signaling and control video audio transport and control and bandwidth control COLLABORATE Live 600 utiliz...

Page 71: ...type is known Tunnelling Port This selection should be selected manually for ClearOne Proprietary Tunnelling The default tunnelling port is configured by the System Administrator see NetPoint COLLABOR...

Page 72: ...ons and parameters Use Proxy Use a proxy server or as stand alone Proxy Address IP address of the Proxy server User Name The user name as configured in the proxy server proxy mode User Password The us...

Page 73: ...following options and parameters Server Address Enter the IP Address of the Collaborate Space server Email Enter the Email used to log into the Collaborate Space server Password Enter the password use...

Page 74: ...lect this option to allow access to the COLLABORATE Live 600 unit via a Telnet based terminal If you enter a password Telnet users will be required to enter the same password when they access the unit...

Page 75: ...ity speech The codec operates between a wide band 50Hz to 7kHz signal range at the G 722 1 standard bit rate of 24kbps and 32kbps GAO s G 722 1 algorithm is in the form of fixed point arithmetic and i...

Page 76: ...Address Proxy server IP Proxy Port The port required for the proxy server proxy mode Proxy User The User Name as configured in the proxy server proxy mode Proxy Password The user password as configure...

Page 77: ...sword used to log into the organization s network SKYPE FOR BUSINESS SETTINGS Registering to a Skype for Business server will allow you to join and create Skype for Business cloud based video conferen...

Page 78: ...rver Name Type the FQDN fully qualified domain name of your Skype for Business Server External Server Name Type the FQDN fully qualified domain name of your Skype for Business Server Install Skype for...

Page 79: ...ETING You can start or join a Collaborate Space meeting Note Before joining starting a space meeting you must enter a valid server and user details under Settings Advanced Space 1 You can just click o...

Page 80: ...ng layout a Vertical Stream video in top and bottom mode b Horizontal Stream video in side by side mode Attendees Shows the list of participants in the meeting call Share Share video file from USB sto...

Page 81: ...open application HDMI Depending on your camera source if available share second HDMI input Snapshots Share saved snapshots of your Whiteboard presentations END MEETING End Meeting Terminate the meetin...

Page 82: ...on Download Collaborate Share for wireless sharing Viewing a Multicast Video Collaboration Importing Exporting the License Viewing the Recording Archive Sending Running Text in a Call Viewing Call Sta...

Page 83: ...whatever is currently being captured by the video camera and microphone that are connected to COLLABORATE Live The stream is viewed in the browser using Windows Media Player for WMV stream or VLC pla...

Page 84: ...edded to it Note In order to view the Multicast via QuickTime multicast settings should be configured to H 261 for video codec and G 711 for audio DOWNLOADING COLLABORATE SHARE You can share your PC d...

Page 85: ...ther the laptop sharing and USB sharing functionality are enabled or disabled MCU Maximum number of endpoints that can participate in videoconferences using the embedded MCU Recording Streaming Indica...

Page 86: ...ll Click to display the entire archive of recordings that are saved in the COLLABORATE Live recording directory The directory path is shown in the title line above the list Name If you want to search...

Page 87: ...of all recordings that are currently displayed SENDING RUNNING TEXT IN A CALL During a video collaboration call you can type and send a text message to the person s with whom you are communicating The...

Page 88: ...r end click Stop VIEWING CALL STATUS WITH THE WEB BASED GUI During a call you can view and check the technical details of the call with the Web based GUI To view the call status details During a call...

Page 89: ...ollaborate software to a newer version when such becomes available To upgrade the COLLABORATE Live software 1 After logging in click Maintenance System Upgrade The System Upgrade box appears 2 Click B...

Page 90: ...ton then press the power button again in order to turn on the system PERFORMING SYSTEM RESTORE FROM BACKUP FILE Whenever necessary you can discard all manually entered configuration settings and resto...

Page 91: ...other user defined information will be deleted After restoring the system to its factory defaults it may be necessary to perform a system upgrade 1 The system will reboot and Recovery menu will appea...

Page 92: ...n settings and restore using settings delivered via FTP Note Before restoring the system to its factory defaults you must save system License Key This is accessed by using the menu Maintenance System...

Page 93: ...n the Back button 7 Select the Restore button and follow the restore steps listed above ACCESS TO SYSTEM RECOVERY WITH USB DEVICE In addition to web server you can reach recovery mode with designated...

Page 94: ...the Com port mode to Serial control Power off the computer or control system and the COLLABORATE Live system Use an RS 232 cable to connect the computer or control system RS 232 port to the correct CO...

Page 95: ...t ID camerahome Return PTZ camera to default position camerahome cameralist Return list of available video devices cameralist camerapos Save or restore camera position from preset Action save restore...

Page 96: ...ameter changewirelesslayout shared auto single single preview dial Dial specific address via LAN network Address dial 125 0 1 2 lan 128 Calltype lan sip audio Bandwidth optional 64 128 256 384 512 102...

Page 97: ...rb enable enable disable dtmf Send DTMF tone to remote endpoint identified ParticipantID any valid participant number dtmf 23 by Participant ID DTMF DTMF tone sequence 35667344 Note Use sessions to re...

Page 98: ...tart or stop media activity Parameter multicast start start multicast stop stop nextsender When more than one sender is shared in preview or single nextsender layout change between main senders record...

Page 99: ...play 14 Settings 15 Mute Video 16 Mute Speaker 17 Enter 18 Go Right 19 Go Left 20 Go Up 21 Go Down 22 Cancel 23 Dial 24 Hang Up 25 Zoom In 26 Zoom Out 27 Volume Up 28 Volume Down 29 Num 1 30 Num 2 31...

Page 100: ...all active sessions and their sessions ID sessions set Set parameter value Parameter set mic on set volume 5 mic set autoanswer on volume speaker autoanswer sfbparticipants Shows numbered participant...

Page 101: ...r sharewireless start sender connected to the unit start Stop shutdown Shutdown the system shutdown Note the unit can only be powered back up by pressing the power button on the unit streaming Start o...

Page 102: ...ls 4CIF 704 576 4SIF 704 x 480 720p 1280 x 720 pixels 1080p 1920 x 1080 pixels Video Frame Rate Up to 10 fps 96 Kbps Up to 20 fps 128 to192 Kbps Up to 30 fps 320 Kbps and above Up to 60 fps 720p 1536K...

Page 103: ...MI input H 239 support Sending and receiving capability 2 live video sources 1 data source Resolutions supported 1080p 720p XGA 4CIF SVGA VGA CIF QVGA QCIF Display Single Display port or HDMI Dual Dis...

Page 104: ...ricted access to users via admin Directory Services 1000 local number directory 10 000 global number directory H 350 support COLLABORATE Central mode LDAP Directory support a Open LDAP b Microsoft ILS...

Page 105: ...nd a firewall select one of the following 3 options to operate the system 1 Forward the following ports to the video conferencing system in your Firewall Ports to open when using H 323 calls 389 TCP 1...

Page 106: ...COLLABORATE Live can be registered to NetPoint firewall traversal server The NetPoint server allows end points behind firewalls to communicate with other end points both in WAN and behind other firewa...

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