H.264MP-MegaPixels RTSP Streaming User’s Manual
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Register and submit the domain name to be used. For example: “test.mvddns.net”.
Appendix 4
FAQ
1
、
Forget Password
Solution:
There is a
[RESET]
button on the back panel of the IP camera, press it to restore all
default parameters (Factory Settings), user name and password are both “admin”.
Note: Please don’t press RESET if you are not a professional operator. After reset, all
parameters will restore factory settings (except for the physical network address).
2
、
IP camera audio/video function fails after abnormalities or abnormal power cut occur
during upgrade, core edition is V4.0.0.0 (Backup file)
Solution:
Connect the power cord and network cable of IP camera, press on RESET button and
release it after 10 seconds, system will run the back-up program automatically. After enter into
the back-up program, upgrade system. After upgrade completes, the IP camera will work
normally. The back-up program offers only upgrade and parameter setup functions, audio and
video functions are not available.
3
、
No video image displayed in IE browser
Possible reason:
ActiveX not installed
Solution:
ActiveX must be installed when visiting IP camera for the first time via Internet
Explorer.
How to install: Visit IP camera, click
[Download Address]
, file download dialog will pop up,
select
[Run]
or
[Save]
to download. After download finishes, installation interface will pop up,
click “install”, the installation of ActiveX will start automatically, “Register OCX success” dialog
box will pop up to remind the completion of installation process.
