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CLAGE
EN
6. Troubleshooting
If a problem occurs with your Zip Hydroboil® unit, the cause is often something very simple. Try to resolve the problem yourself with
the aid of the table below. That will help you avoid the expense of an unnecessary callout.
Problem
Cause
Remedy
Water stays cold
No power.
Check power supply.
Possible internal fault.
Contact customer service.
No water flow when tap is operated.
No water.
Check water supply.
Water tank is empty.
Wait until the water tank is filled.
Low water flow at the tap.
Boiling water outlet blocked / calcified
Contact customer service.
Water does not boiling or takes much
more time to heat up.
Heating elements calcified
Contact customer service.
Boiling water runs empty and does not
refill.
Possible internal error.
Disconnect the power supply to the
appliance and contact customer service.
Overload protection tripped repeatedly.
Appliance switched on but does not
heat.
Possible internal error.
Contact customer service.
If you cannot rectify the fault with the aid of this table, please contact:
CLAGE GmbH
AfterSales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone: +49 4131 890140
Fax:
+49 4131 890141
Email: [email protected]
