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c.  After you have connected to your Multiverse Transmitter, go to the main 

DMXcat screen and tap the Multiverse Transmitter icon.  

d.  If not using the default universe numbers (1,2,3,4) input the desired universe 

numbers into the Multiverse Transmitter and Multiverse Nodes. 

e.  Select an additional SHoW Key if desired and input it into the Multiverse 

Transmitter and Multiverse Nodes 

f. 

Set any unused universes to “0” to disable broadcast of that universe’s DMX 
slots. 

g.  If you add any Multiverse Nodes to your system that have not had their 

universe configured, you can find them in the “Unconfigured” box on the main 
Transmitter screen. 

h.  Test your system. 

 
 

Troubleshooting

 

 

Table 4: Troubleshooting Guide 

 

Symptom 

Solution(s) 

Unit does not power up. 

Check that power cable is properly installed. 

Test power outlet with another device. 

Fixtures connected to the 

receiver are not responding. 

Check that the Tx and Rx symbols on transmitters and 
receivers are solid. 

Check that SHoW ID and SHoW Key match on 
transmitters and receivers. 
 

 

Check that Universe setting matches on Tx and Rx. 

Summary of Contents for Multiverse 5912

Page 1: ...N 5912 User s Manual Rev 1 01 2019 City Theatrical Inc Multiverse Transmitters are covered by U S Patents 7 432 803 B2 10 129 964 B1 and other patents pending This product is licensed for use in North...

Page 2: ...ncluded 24 Face Panel 25 Mounting 25 Multiverse Transmitter Quick Start Guide 26 Troubleshooting 27 List of Tables Table 1 Selecting Your Multiverse SHoW ID 7 Table 2 Physical Characteristics 23 Table...

Page 3: ...eil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement Saf...

Page 4: ...ess Radio Energy Broadcast up to eight universes of DMX data while using less radio energy than other single universe wireless DMX transmitters Simultaneous Dual Radio Transmission Broadcast simultane...

Page 5: ...ctrum outside of the Wi Fi range or adaptive hopping as well as selections that optimize fidelity quantity of universes broadcast and broadcast distance Multiverse Transmitter Theory of Operation Sett...

Page 6: ...ully for broadcast devices and antennas and by asking your colleagues if they are using any radio gear in your area of the spectrum Beyond that we highly recommend that you invest in some basic portab...

Page 7: ...rs are reserved for future use The factory default SHoW IDs are 9250 for Radio A and 9251 for Radio B which allows a four universe broadcast Note Multiverse Transmitter does not utilize SHoW DMX Neo S...

Page 8: ...with the use of City Theatrical s DMXcat app This app is a free download from the Google Play Store Apple App store or Amazon App Store for Amazon Fire and the DMXcat hardware is built into the Transm...

Page 9: ...options screen On this screen you can choose your SHoW ID for both radios and an optional SHoW Key SHoW ID and SHoW Key must match on Multiverse Transmitter and all receivers Alternatively you can ch...

Page 10: ...n edit the universe number and add descriptive names such as Truss 1 or Electric 3 to help remind you where that universe is broadcasted to in your show Tapping on the horizontal arrow will take you t...

Page 11: ...ansmitter the RX symbol on the top left of the node will stop blinking and any properly addressed DMX devices attached to the Node will be controllable from your lighting controller or by DMX and RDM...

Page 12: ...n the DMX connector symbol will load the user interface for this fixture s personality See below Tapping the RDM symbol will take you to the fixture s full RDM menu Tapping the light bulb symbol will...

Page 13: ...f the Multiverse Node or SHoW Baby Range is 0 500 default is 0 off Figure 7 Setting a SHoW Key with DMXcat Other Advanced Transmitter Settings By tapping the RDM symbol on the Transmitter s main menu...

Page 14: ...o be set at the Transmitter Default is on Multiverse Node Advanced Settings Tap the MENU button on the user interface screen of the Multiverse Node Power Antenna SHoW Key Forward Error Correction and...

Page 15: ...e box also shows the Device Count the number of receivers and RDM lighting fixtures attached to it There will always be one cell labelled Unconfigured where any Nodes that are not addressed to a valid...

Page 16: ...evice Model Description Device Label is user editable Prod Info Shows Device Model Description and Manufacturer Device Label is user editable Software Version and Boot Software Version are shown Facto...

Page 17: ...a lost PIN depress the switch inside the very small hole on the end of the Transmitter just to the right of the Ethernet input Note Holding this switch for approximately five seconds will reset the e...

Page 18: ...IP address is shown user editable Static netmask is shown user editable Default route eth0 is shown user editable Primary DNS user editable Note When changes have been made press Apply Configuration b...

Page 19: ...n each of the two radios as well as change the label Sub Devices This menu allows deeper control of each of the two wireless DMX broadcast radios Sub Devices 1 and 2 The RDM submenus reachable from th...

Page 20: ...Page 20 of 27 Sub Devices Basic Info Shows the type of radio Sub Devices Product Info Shows the type of radio Shows manufacturer Shows radio firmware version Shows radio bootloader firmware version...

Page 21: ...field prevents any other system on the same SHoW ID from controlling your system Duplicate of setting on main Tx screen Range 0 500 Default is 0 User selectable Forward Error Correction allows receive...

Page 22: ...Transmitter menu MAC address of the Transmitter WiFi SSID is user editable Default is MVWiFi WiFi WPA2 Password is user editable Default is multiverse WiFi Mode Default is Off WiFi channel is user edi...

Page 23: ...for iPhone Android or Amazon Fire free download Version Control Free firmware updates on product pages of CTI website RDM Configuration Configurable over RDM RDM Features RDM Proxy RDM Responder Power...

Page 24: ...3 Included Item Descriptions and Part Numbers Label in Figure Item Description Part Number 1 Multiverse Transmitter 900MHz 5912 2 Hanging Bracket with hardware 5974 3 N5 15P to powerCON TRUE1 14AWG 8...

Page 25: ...s PoE Ethernet In AC Thru AC In DC Input 5 30VDC Lock PIN reset push Factory reset push 5 seconds sec Ethernet Indicator Light Lights are solid when data is present on any configured universe Lights a...

Page 26: ...rse Nodes in the desired locations Avoid placing the Receivers so that there is a radio barrier between it and the Transmitter It is permitted to place the Receiver inside or behind an object such as...

Page 27: ...adcast of that universe s DMX slots g If you add any Multiverse Nodes to your system that have not had their universe configured you can find them in the Unconfigured box on the main Transmitter scree...

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