6-15
Cisco VG248 Analog Phone Gateway Software Configuration Guide
OL-1209-02
Chapter 6 Troubleshooting the VG248
Verifying Network Connectivity
Resolving an Incomplete Upgrade
If you initiated an upgrade to the main software image, but terminated it before
the FTP transfer of the new image completed, the VG248 might not start up
properly.
If this occurred, the next time the VG248 starts up, one of the following occurs:
•
The boot loader loads, but the VG248 waits indefinitely at the
Pausing for
FTP
prompt.
•
The VG248 partially loads the main image, pauses, and then restarts.
To resolve either of these errors (while connected to the VG248 boot loader), use
the console port to establish an FTP session and transfer the main image file
again, following the steps in the
“Upgrading the Main Image” section on
page 6-13
.
Verifying Network Connectivity
To verify that the VG248 is connected to and communicating with your network,
you can attempt to ping another device on the network. Follow these steps to ping
another device from the VG248:
Step 1
From the main screen, choose Diagnostics.
Step 2
Choose Ping network host.
Step 3
Enter the IP address or host name of the device.
The VG248 makes an attempt to reach the device once every second.
Step 4
Press Esc to exit.
