Cisco Unity, Installation Manual

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UNITY INSTALLATION GUIDE
104
Upgrading a Unity or
Continued
ActiveFax server
Removing NMS voice board software
Do the following procedure if the Unity or ActiveFax server con-
tains NMS voice or fax boards, and if you are:
◆
Upgrading Unity software to version 2.4.
◆
Adding or changing voice boards, even if you are adding
boards of the same type.
◆
Changing from NMS fax boards to Dialogic fax boards in the
Unity or ActiveFax server.
To remove NMS software
a
Shut down Unity if it is running.
b
On the Windows Start menu, click Settings > Control Panel.
c
Double-click “Telephony.” The Dialing Properties dialog box
appears.
d
Click the Telephony Drivers tab.
e
Click “Natural MicroSystems service provider.”
f
Click “Remove.”
g
Click “OK” to close the Dialing Properties dialog box.
h
In Control Panel, double-click “Multimedia.” The Multimedia
Properties dialog box appears.
i
Click the Devices tab.
j
Expand “Audio devices.”
k
Click “Audio for Natural MicroSystems telephony hardware.”
l
Click “Remove.”