Cisco UC520-8U-4FXO-K9 Getting Started Download

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ETTING

TARTED

UIDE

Cisco Unified Communications 500 Series

INCLUDING LICENSE AND WARRANTY

Cisco One-Year Limited Hardware Warranty Terms, page 2

Overview, page 3

Equipment, page 11

Install Cisco Unified 500 Series Chassis and Power Supply, page 16

Ground the Chassis, page 26

Connect Power, page 28

Power Up the System, page 29

Create Initial Software Configuration, page 30

Install a Cisco Catalyst Express 520 for a Cisco Unified 500 Series, page 32

Connect Interfaces and Devices, page 39

Verify Communications, page 41

Modify the Software Configuration, page 42

Obtaining Documentation, Obtaining Support, and Security Guidelines, page
50

Summary of Contents for UC520-8U-4FXO-K9

Page 1: ... and Power Supply page 16 5 Ground the Chassis page 26 6 Connect Power page 28 7 Power Up the System page 29 8 Create Initial Software Configuration page 30 9 Install a Cisco Catalyst Express 520 for a Cisco Unified 500 Series page 32 10 Connect Interfaces and Devices page 39 11 Verify Communications page 41 12 Modify the Software Configuration page 42 13 Obtaining Documentation Obtaining Support ...

Page 2: ...he Cisco Limited Warranty and Software License page from the Information Packet appears d Read the document online or click the PDF icon to download and print the document in Adobe Portable Document Format PDF Note You must have Adobe Acrobat Reader to view and print PDF files You can download the reader from Adobe s website http www adobe com 3 To read translated and localized warranty informatio...

Page 3: ...ries for Small Business Cisco Unified 500 Series The Cisco Unified 500 Series product family is an all in one simple smart and affordable unified communications solution designed specifically for growing businesses with 8 to 50 employees Each configuration of Cisco Unified 500 Series is tied to a maximum number of supported users and includes relevant licenses for call control voice messaging and ...

Page 4: ...immediately operational deployments Figure 1 shows the typical deployment of a Cisco Unified 500 Series in a Cisco Smart Business Communications System The Cisco Smart Business Communications System is a unified communications solution for small businesses that provides voice data video security and wireless capabilities while integrating with existing desktop applications like calendar e mail and...

Page 5: ...and 4 FXO or 2 BRI 4 FXS DID 4 FXS 8 PoE and 4 FXO or 2 BRI UC520 16U 4FXO K9 UC520W 16U 4FXO K9 or UC520 16U 2BRI K9 UC520W 16U 2BRI K9 4 FXS 8 PoE and 4 FXO or 2 BRI SIP trunk 4 FXS 8 PoE and 4 FXO or 2 BRI 4 FXS DID 4 FXS 8 PoE and 4 FXO or 2 BRI UC520 32U 8FXO K9 UC520 32U 4BRI K9 4 FXS 8 PoE and 8 FXO or 4 BRI SIP trunk 4 FXS 8 PoE and 8 FXO or 4 BRI 4 FXS DID 8 PoE and 8 FXO or 4 BRI UC520 4...

Page 6: ...o 0 1 1 VLAN number for data network Vlan1 VLAN number for voice network Vlan100 Music on Hold MoH port voice port 0 4 0 Compact Flash slot COMPACT FLASH flash Factory Option VIC BRI VIC2 2BRI NT TE and 0 1 port 0 2 0 to 0 2 1 Factory Option VIC FXO VIC2 2FXO and 0 1 VIC2 4FXO and 0 3 port 0 2 0 to 0 2 1 or port 0 2 0 to 0 2 3 Factory Option VIC FXS VIC3 2FXS DID and 0 1 VIC 4FXS DID and 0 3 VIC3 ...

Page 7: ...m For informations see the Default Software Configuration section on page 43 Table 3 Cisco Catalyst Express 520 Switch Interfaces Description Label Value in Software Configuration Ethernet 10 100 1000 dual purpose port 1000BASE X GigabitEthernet1 Small form factor pluggable SFP module slot for uplink or server connectivity 1000BASE FX Fast Ethernet 10 100 Power over Ethernet PoE ports Left to righ...

Page 8: ...Express Provides voice mail and automated attendant services specifically designed for the small and medium sized branch office environment Users can easily and conveniently manage their voice messages and greetings with intuitive telephone prompts and a straightforward web based GUI that allows simple administration Security Protects against information theft virus outbreaks and application abuse...

Page 9: ...led on a PC or laptop to be connected to the Cisco Unified 500 Series GUI application for managing most systemwide and phone based features allows you to easily customize the software configuration before or while deploying a PBX or keysystem telephony system at a customer site No specialized training or Cisco IOS software command line experience required to create or customize software configurat...

Page 10: ...ied 500 Series Model Cisco Unified CME Licenses Maximum Devices Wired and Wireless UC520 8U 4FXO K9 UC520W 8U 4FXO K9 UC520 8U 2BRI K9 UC520W 8U 2BRI K9 8 2 for teleworkers 10 IP phones 4 analog1 UC520 16U 4FXO K9 UC520W 16U 4FXO K9 UC520 16U 2BRI K9 UC520W 16U 2BRI K9 16 2 for teleworkers 18 IP phones 4 analog1 UC520 32U 8FXO K9 UC520 32U 4BRI K9 32 4 for teleworkers 36 IP phones UC520 48U 12FXO ...

Page 11: ... with the Cisco Unified 500 Series Accessory kit containing Rubber feet for desktop installation RJ 45 to RJ 45 Ethernet cable Table 7 Cisco Unity Express License Support Cisco Unified 500 Series Model Mailboxes General Delivery Mailboxes GDMs UC520 8U 4FXO K9 UC520W 8U 4FXO K9 UC520 8U 2BRI K9 UC520W 8U 2BRI K9 12 2 for teleworkers 5 GDM UC520 16U 4FXO K9 UC520W 16U 4FXO K9 UC520 16U 2BRI K9 UC52...

Page 12: ...nt brackets for chassis Assembly hardware screws Installing Components for Cisco Unified Communications 500 Series for Small Business Items Not Included Individual items in this list may be required Cisco Unified IP phones Note For a list of supported Cisco Unified IP phones see the appropriate Cisco Unified 500 Series Matrix at http www cisco com en US products ps7293 prod_installation_guides_lis...

Page 13: ...sic on hold MoH port 6 WAN port 2 Console Aux port 7 Expansion port 3 Power over Ethernet PoE ports 8 FXS ports 4 FXO ports 9 Optional Factory installed VIC or T1 E1 VWIC 5 Compact Flash slot 230791 VIC 4FXS DID 3 2 1 0 IN USE Cisco Unified 500 Series 7 6 5 2 9 4 8 3 1 Cisco Unified 500 Series 231725 VIC 4FXS DID 3 2 1 0 IN USE 7 6 5 9 1 4 8 3 2 ...

Page 14: ...Music on hold MoH port 6 Expansion port 2 Console Aux port 7 FXS ports 3 Power over Ethernet PoE ports 8 Optional One factory installed VIC or T1 E1 VWIC 4 Compact flash slot 9 BRI ports 5 WAN port VIC 4FXS DID 3 2 1 0 IN USE Cisco Unified 500 Series 230790 6 5 4 2 8 7 9 3 1 ...

Page 15: ...dentification of end of sale products in results lists The tool streamlines the process of locating serial number labels and identifying products Serial number information expedites the entitlement process and is important for access to support services Access the Cisco Product Identification tool at http tools cisco com Support CPI index do 1 Music o n hold MoH port 6 WAN port 2 Console Aux port ...

Page 16: ...20 Wall Mounting the Cisco Unified 500 Series 8 and 16 user models only page 21 Rack Mount the Cisco Unified 500 Series page 23 Safety Information The Regulatory Compliance and Safety Information document for Cisco Unified 500 Series contains translations of the warnings that appear in this guide For safety information you must know before working on a Cisco Unified 500 Series see the Regulatory C...

Page 17: ... be used in conjunction with the specific product installation guide that shipped with the product Please refer to the Installation Guide Configuration Guide or other enclosed additional documentation for further details Statement 1071 Warning High leakage current permanent earth connection essential before making Telecommunication Network Connection Statement 343 Warning Do not work on the system...

Page 18: ... serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and back covers are in place Statement 1029 Warning Only trained and qualified pers...

Page 19: ...ate it in an area that exceeds the maximum recommended ambient temperature of 40 deg Statement 1047 Warning Voltages that present a shock hazard may exist on Power over Ethernet PoE circuits if interconnections are made using uninsulated exposed metal contacts conductors or terminals Avoid using such interconnection methods unless the exposed metal parts are located within a restricted access loca...

Page 20: ...platform and through the vents is unrestricted Front panel LEDs can be easily read Access to ports is sufficient for unrestricted cabling Temperature does not exceed 104 F 40 C humidity does not exceed 85 percent and altitude at the installation site is not greater than 10 000 feet 3049 meters Desktop Installation When installing a Cisco Unified 500 Series and power supply on a desktop observe the...

Page 21: ...e read the wall mounting instructions carefully before beginning installation Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system Statement 248 Attaching the Chassis and Power Supply to the Wall The Cisco Unified 500 Series has two keyholes on the bottom of the chassis for mounting the unit on a wall or ot...

Page 22: ...nto supporting wood or into a metal wall stud b For hollow wall mounting wall must be at least 1 2 inch 12 7 mm thick Use two wall anchors with washers Wall anchors and washers must be a size suitable for the wall to which they are mounted Step 3 Position the chassis on the wall a Orient the front and back of the chassis vertically b The unit must be oriented with the front panel TNV connection si...

Page 23: ...ll must be at least 1 2 inch 12 7 mm thick Use two wall anchors with washers Wall anchors and washers must be a size suitable for the wall to which they are mounted Step 5 Position the power supply in the bracket a Orient the front and back of the power supply vertically b Position the end nearest the power cable at the top Rack Mount the Cisco Unified 500 Series Note The Cisco Unified 500 Series ...

Page 24: ...illips screwdriver to install the bracket screws Figure 8 Attaching Rack Mount Brackets to Cisco Unified 500 Series Step 2 Figure 9 shows the brackets in the rack mount kit for the power supply This step applies to the 8 and 16 user models only Figure 9 Brackets for Rack Mounting Power Supply 1 Wall mount bracket 2 Rack mount bracket 230789 00 1 VIC 4FXS DID 3 2 1 0 IN USE 230794 1 2 ...

Page 25: ... chassis and power supply in a 19 inch rack perform the following steps Warning To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety This unit should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit ...

Page 26: ...oles in the rack When the correct screw holes are used the small threaded holes in the brackets line up with unused screw holes in the rack If the small holes do not line up with the rack holes you must raise or lower the brackets to the next rack hole 5 Ground the Chassis Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitabl...

Page 27: ... to the length required for the ground lug or terminal For the ground lug approximately 0 75 in 20 mm For user provided ring terminal as required Step 2 Crimp the ground wire to the ground lug or ring terminal using a crimp tool of the appropriate size Step 3 Attach the ground lug or ring terminal to the chassis as shown in Figure 11 and Figure 12 Tighten the screws to a torque of 8 10 in lb 0 9 1...

Page 28: ...and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact Do not attempt to tamper with or open any public telephone operator PTO provided equipment or connection hardware Any hardwired connection other than by a nonremovable connect one time only p...

Page 29: ...upply Step 2 Connect the power interface cable to the power connector port on the back of the Cisco Unified 500 Series 7 Power Up the System To power up the Cisco Unified 500 Series perform the following steps Step 1 Verify that the AC power cord is connected to the power supply Step 2 There is no external Power On Off switch on the power supply To power up the power supply and the Cisco Unified 5...

Page 30: ... the following steps Step 1 If necessary install the Cisco Configuration Assistant on a PC to be used to manage the configuration of the Cisco Unified 500 Series system For information see the Getting Started with Cisco Configuration Assistant document at http www cisco com go configassist or on the CD ROM that shipped with the Cisco Unified 500 Series 1 SYS Solid green Online 2 POE Solid green Co...

Page 31: ... setting from PBX to Key System Configuration c Save the configuration Step 5 Confirm that the Cisco Unified 500 Series appears in the Topology View What to Do Next The following tasks can be performed in any order To install a Cisco Catalyst Express 520 switch see the Install a Cisco Catalyst Express 520 for a Cisco Unified 500 Series section on page 32 To connect the Cisco Unified 500 Series to ...

Page 32: ...ages in the Regulatory Compliance and Safety Information for the Catalyst Express 520 Switches document on Cisco com This section contains basic installation information including the following Warning Definitions page 32 Installation Guidelines page 36 Desktop Installation page 37 Connect Switch to a Cisco Unified 500 Series page 38 Add Switch to Community page 38 Warning Definitions These warnin...

Page 33: ...osed additional documentation for further details Statement 1071 Warning This equipment is intended to be grounded Ensure that the host is connected to earth ground during normal use Statement 39 Warning To prevent the switch from overheating do not operate it in an area that exceeds the maximum recommended ambient temperature of 113 F 45 C To prevent airflow restriction allow at least 3 inches 7 ...

Page 34: ... at all times because it serves as the main disconnecting device Statement 1019 Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available Statement 1024 Warning Only train...

Page 35: ... circuits if interconnections are made using uninsulated exposed metal contacts conductors or terminals Avoid using such interconnection methods unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard A restricted access area can be accessed only through the use...

Page 36: ... 45 C and is in an environment that exceeds normal room temperature such as a closet a cabinet or a closed or multirack assembly Do not place any items on the top of the switch Airflow around the switch and through the vents is unrestricted Note We strongly recommend that you allow at least 3 in 7 6 cm of clearance around the ventilation openings to prevent airflow restriction and overheating Do n...

Page 37: ...tilt the chassis by the plastic panel on the front Always hold the chassis by the metal body Caution Your installation must allow unrestricted airflow for cooling For placing the unit on a desktop keep at least 1 inch 2 54 cm of clear space beside the cooling inlet and exhaust vents Caution Do not place any items that weigh more than 10 lb 4 5 kg on top of the switch To install the switch on a des...

Page 38: ...isco Unified 500 Series To connect the switch to a Cisco Unified 500 Series perform the following steps Step 1 Connect one end of a straight through twisted four pair Category 5 cable with RJ 45 connectors to the 1000BASE FX port on the front panel of the Cisco Catalyst Express 520 Step 2 Connect the other end of the cable to the Expansion port on the front panel of the Cisco Unified 500 Series St...

Page 39: ...ssistant is installed to a PoE port on the front panel of the Cisco Unified 500 Series to which this switch is connected Step 3 Launch the Cisco Configuration Assistant For information see the Getting Started with Cisco Configuration Assistant document at http www cisco com go configassist or on the CD ROM that shipped with the product Step 4 Use Cisco Configuration Assistant to perform the follow...

Page 40: ...owing steps in any order Step 1 Install and connect Cisco Unified IP phones to the PoE ports on the front panel of the Cisco Unified 500 Series and if installed to PoE ports on front of the switch Note The PoE ports on the Cisco Unified 500 Series provide up to 15 4 W of power to connected Cisco prestandard and IEEE 802 3af compliant powered devices with a maximum of 80W total on the eight PoE por...

Page 41: ...guration Assistant to configure the wireless controller Then connect the wireless controller to an available PoE port on the front panel of the switch For installation information see the following URL http www cisco com en US products ps7320 tsd_products_support_series_home html Step 5 Use the Cisco Configuration Assistant to perform the following tasks For information see online help a Verify th...

Page 42: ...nd retrieve the voice mail message Step 6 If appropriate repeat the previous steps using devices connected to the Cisco Catalyst Express 520 12 Modify the Software Configuration This section contains the following topics Information About the Software Configuration page 42 Default Software Configuration page 43 System Management Tools page 44 Localization Support page 46 Configure Localization Sup...

Page 43: ...uired Change the default username and password for all devices Change the default hostname for each device Set the system time zone and time display for the Cisco Unified 500 Series Designate the system message which appears on Cisco Unified IP phone screens For example change the system message to the customer business name Set the number of digits for each Cisco phone extension Configure Cisco p...

Page 44: ...on application for installing and managing Cisco Unified 500 Series Allows for administration of voice networking and security features See the Getting Started with Cisco Configuration Assistant at http www cisco com go configa ssist or on the CD ROM that shipped with the product For information about using this tool see online help GUI for Cisco Unified CME and Cisco Unity Express page 45 Web bas...

Page 45: ...cemail and dial peers for 911 and 9 calls Advanced telephony features including paging intercom call park hunt group and calling line identification caller ID blocking Before you can use the Configuration Assistant the application must be installed on a PC or laptop to be connected to the Cisco Unified 500 Series For information see the Getting Started with Cisco Configuration Assistant at http ww...

Page 46: ...isco com For information about downloading localization files from Cisco com see the Configure Localization Support page 46 Configure Localization Support This section contains the following tasks Download Locale Files for Cisco Unified CME from Cisco com page 46 Download Language for Voice Mail Prompts from Cisco com page 47 Download Locale Files for Cisco Unified CME from Cisco com Before using ...

Page 47: ...older on the PC or laptop on which the Cisco Configuration Assistant is installed Step 5 Launch the Cisco Configuration Assistant For information see the Getting Started with Cisco Configuration Assistant document at http www cisco com go configassist or on the CD ROM that shipped with the product Step 6 Using a RJ 45 to RJ 45 Ethernet cable connect the Ethernet port of the PC on which the Cisco C...

Page 48: ...r Germany for Cisco Unity Express 2 3 2 Step 3 Download the language pack to the Program Files Cisco Configuration Assistant appdata phoneload folder on the PC or laptop on which the Cisco Configuration Assistant is installed Each pack contains all language data and prompt files associated with the associated version of Cisco Unity Express with Voice Mail feature application Step 4 Launch the Cisc...

Page 49: ...ttp www cisco com go configassist or on the CD ROM that shipped with the product Log Into Cisco Unified CME and Cisco Unity Express GUI To log into this tool as an Administrator for adding or changing phones or voice mailboxes creating individual phone user accounts and managing AA scripts perform the following steps Prerequisites PC running Microsoft Windows Microsoft Internet Explorer 6 0 or a l...

Page 50: ...a PoE port on the platform or switch and is active using an RJ 45 to RJ 45 Ethernet cable Step 1 Enter the following URL in the browser window where ipaddr is the IP address of your Cisco Unified 500 Series Default IP address 10 1 1 1 http ipaddr ccme html Step 2 When the login screen appears enter your username and password User names and passwords for individual phone users are defined by the of...

Page 51: ...s Cisco Configuration Assistant Getting Started with Cisco Configuration Assistant at http www cisco com go configassist or on CD ROM shipped with product Cisco Catalyst Express 520 switch Getting Started Guide for Cisco Catalyst Express 520 shipped with product or on CD ROM shipped with product User Guide for Cisco Catalyst Express 520 at http www cisco com univercd cc td doc product lan ca tex52...

Page 52: ...entation Cisco Unity Express GUI System Administrator Guide at http www cisco com en US products sw voicesw ps552 0 products_administration_guide_book09186a0080679 da7 html Cisco Unity Express Voice Mail System Quick Start Guide at http www cisco com application pdf en us guest produ cts ps5520 c1626 ccmigration_09186a008060339a pdf Cisco Unity Express Voice Mail System User Guide at http www cisc...

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