SPA 500 Series IP Phone Advanced User Guide
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P a g e
Accessing Voicemail
To access voicemail, press the Messages button on your phone. Ivey will configure your
phone with the correct voicemail number so that pressing the Messages button automatically
dials your voicemail system.
Using Advanced Phone Features
Enabling Dial Assistance
If you enable dial assistance, when you place calls, the LCD will display phone numbers based on
the best-matched entries in the Directory and Call History lists.
To enable dial assistance:
STEP 1.
Press the Setup button.
STEP 2.
Select Preferences.
STEP 3.
Choose Dial Preferences and press edit.
STEP 4.
Press y/n to choose yes.
STEP 5.
Press ok.
STEP 6.
Press save.
If dial assistance is enabled, when placing calls, use the navigation button to scroll down,
highlight a phone number on the LCD screen, and press dial to complete the call.
NOTE:
You will have to edit the number you are dialing by appending a 9 plus the number or 9+1
if the number is long distance (LD)
Creating Speed Dials
You can configure different types of speed dials by logging into the Commportal or using the
Commportal Assistant. Please see the Commportal user guides or ask your representative for
the feature documentation.
Creating Speed Dials on Unused Line Buttons
STEP 1.
Press the unused line button and hold down for three seconds. The Define Speed
Dial window displays.
STEP 2.
Enter the name for the speed dial.
STEP 3.
Press the Down Arrow key to reach the phone number field. Enter the phone
number and press Save.
STEP 4.
After creating the speed dial, it displays next to the line button. Press the line
button to use the speed dial.
Using Speed Dials
Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G:
To call one of your configured speed dial numbers, either:
•
Open a phone line and press the number on the phone keypad for the speed dial, then
press Dial.
•
Open a phone line and Dial the saved Speed Dial sequence number that you have added in
