SPA 500 Series IP Phone Advanced User Guide
13 |
P a g e
Viewing and Returning Missed Calls
The LCD screen on your IP phone notifies you if a call came in that was unanswered.
To return a missed call:
•
If the LCD screen shows a missed call, press the lcr softkey to return the last missed
call. Press the miss softkey to view a list of missed calls, select a call, and press dial.
•
If the LCD screen does not show a missed call, you can return a call from the
Missed Call list:
a.
Press the Setup button.
b.
Select Call History.
c.
Select Missed Calls.
d.
Choose the call you want to return and press dial.
NOTE:
If the call was from a long distance number, you may have to edit the call before
returning it. Press the edit softkey to edit the call and use the softkey buttons and
keypad to edit the
number. You will need to add a 9+1 for LD calls.
To view a list of all missed calls:
•
If the LCD screen shows a missed call, press the miss softkey to view a list of missed
calls.
•
If the LCD screen does not show a missed call:
a.
Press the Setup button.
b.
Select Call History.
c.
Select Missed Calls.
Turning the Missed Calls Shortcut On and Off
This option removes the miss softkeys that appear on the IP phone screen when you miss a call.
To access this option:
STEP 1.
Press the Setup button.
STEP 2.
Select Preferences.
STEP 3.
Choose Miss Call Shortcut and press edit.
STEP 4.
Press y/n to enable or disable the feature.
STEP 5.
Press ok.
STEP 6.
Press save.
