Chapter 1 General Overview
Management and Collection
Cisco SCE 2000 4/8xFE Installation and Configuration Guide
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Data Collection
The Cisco Service Control solution generates usage data and statistics from the SCE platform and
forwards them as Raw Data Records (RDRs), using a simple TCP-based protocol (RDR-
Protocol). The Cisco Service Control Management Suite (SCMS) Collection Manager (CM)
software implements the collection system, listening in on RDRs from one or more SCE
platforms and processing them on the local machine. The data is then stored for analysis and
reporting functions, and for the collection and presentation of data to additional OSS systems such
as billing.