Boost business productivity through increased SAN availability
Prevent problems through direct access to SAN expertise and hands-on assistance
Resolve problems rapidly through single-source event-management and escalation support
Reduce risk and improve efficiency by proactively managing changes across your SAN environment
Improve SAN stability with firmware upgrade planning and implementation assistance
Free your IT staff to focus on core business issues
Alleviate the need to recruit and train SAN experts
http://h20195.www2.hp.com/v2/GetPDF.aspx/5982-0079EN.pdf
HP Assessment Service for SANs
HP Assessment Service for SANs
HP Assessment Service for SANs
HP Assessment Service for SANs
For customers interested in improving availability of their SAN and decreasing potential for unplanned downtime:
The HP Assessment Service for SANs offers customized technical and operational guidance to customers employing HP storage
subsystems and the interconnecting storage area network (SAN) infrastructure. In a typical engagement, HP or one of our authorized
business partners will perform a detailed discovery using HP's proprietary toolset to gain an understanding of the configuration of
your storage devices and SAN topology.
The findings from this process will be compared to HP best practices and industry standards as defined by IT Service Management
(ITSM) disciplines. The results of the evaluation will be quickly and efficiently processed into information you can leverage. This
information, in the form of a comprehensive HP SAN Assessment report, will be summarized by HP or one of our authorized
business partners with recommendations that are intended to improve availability levels and ongoing management of your storage
and SAN environment.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA1-2941ENW.pdf
eSupport
eSupport
eSupport
eSupport
HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop
to the data center.
Support Portal
Support Portal
Support Portal
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of
your IT environment.
Features include
Features include
Features include
Features include:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit:
http://www.hp.com/support
Customer Technical Training
Customer Technical Training
Customer Technical Training
Customer Technical Training
QuickSpecs
Cisco MDS 9124e Fabric Switch for HP c-Class
Cisco MDS 9124e Fabric Switch for HP c-Class
Cisco MDS 9124e Fabric Switch for HP c-Class
Cisco MDS 9124e Fabric Switch for HP c-Class
BladeSystem
BladeSystem
BladeSystem
BladeSystem
Service and Support, HP Care Pack and Warranty Information
DA - 12653 Worldwide — Version 12 — June 8, 2011
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