Cisco MDS 9124e Specification Download Page 7

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hands-on assistance
Improve SAN availability and operational effectiveness
Boost productivity through effective change management, configuration assistance, and performance optimization

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-1614ENUC.pdf

HP Enhanced Implementation Service for SANs

HP Enhanced Implementation Service for SANs
For customers who are building a new SAN or expanding their existing one, we offer the HP Enhanced Implementation Service for
SANs. This provides complete design and implementation services for Fibre Channel, FCOE, FCIP, SAS and iSCSI SAN connectivity
components. Covering all major SAN connectivity technologies including virtual as well as physical hosts, no competitor offers a
more complete end to end SAN design and implementation service, ensuring comprehensive optimal SAN connectivity tailored to
your specific environment.

Ensures optimal SAN connectivity tailored to your specific environment.
Allows your IT resources to stay focused on their core tasks and priorities
Reduces implementation time, impact and risk to your storage environment
Helps ensure a successful implementation for complex deployments by providing HP project management

http://h20195.www2.hp.com/v2/GetPDF.aspx/5981-8527EN.pdf

Optional HP Care Pack Services that will enhance your HP product experience.

3-Year HP Critical Service for SANs

3-Year HP Critical Service for SANs
As an alternative to our recommended support level, for customers who want a comprehensive support solution across their SAN:
As SANs become increasingly central to your everyday business operations, maximizing uptime in these mission-critical environments
poses increasingly difficult challenges. You need to resolve complex multivendor interoperability issues. You need to identify and
address potential trouble spots before data availability is impaired. And you need to respond rapidly and effectively whenever
problems occur.

Offering a comprehensive, robust suite of proactive and reactive services, HP Critical Service for SANs is expressly designed to help
you in all these crucial areas.

Comprehensive proactive services

A team of HP Services experts works closely with you to analyze your SAN environment and maximize your SAN availability. Your
SAN is thoroughly assessed for supportability. Configuration details and a topology map are recorded and used to assist in fault
isolation, daily operation, and planning for future growth. In addition, your HP team helps you with firmware upgrade planning and
implementation, as well as change management planning. Remote monitoring and configuration tracking using secure, real-time
tools including the HP Instant Support Enterprise Edition (ISEE) Advanced Configuration framework give you an early warning of
emerging SAN problems.

Your proactive support can also include a 100 percent SAN interconnectivity guarantee*. And, if you contract for Critical Service
coverage for HP XP storage, you can take advantage of a 100 percent data accessibility guarantee* as well.

Fast reactive services

If a critical problem does occur, HP helps you address it quickly via single-point-of-contact problem management. You're
immediately connected with HP Services support specialists, and your call receives priority status for prompt troubleshooting and
resolution. Remote SAN diagnostics and reconfiguration capabilities, plus enhanced problem-escalation procedures, help you
restore peak performance fast.

HP Critical Service for SANs enables you to:

QuickSpecs

Cisco MDS 9124e Fabric Switch for HP c-Class

BladeSystem

Service and Support, HP Care Pack and Warranty Information

DA - 12653 Worldwide — Version 12 — June 8, 2011

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