Cisco Lynksys WIP300 User Manual Download

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Wireless-G IP Phone

Appendix E: Regulatory Information

Summary of Contents for Lynksys WIP300

Page 1: ...User Guide Model No WIP300 IP Phone Wireless G Voice ...

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Page 3: ...orking with the Wireless G IP Phone easier than ever Look for the following items when reading this User Guide Warning This product contains chemicals including lead known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling This exclamation point means there is a caution or warning and is something that could damage your property or IP ...

Page 4: ... 3 Installing and Using the Wireless G IP Phone 9 Overview 9 Charging the IP Phone s Battery 10 Setting up the Wireless G IP Phone 11 Using the Wireless G IP Phone 22 Chapter 4 Configuring the Wireless G IP Phone 23 Home Screen 23 Main Menu 24 Phonebook 24 Call Log 24 E mail 25 Configuring Your Account 25 Using the E mail Client 26 Speed Dial 27 Profile 28 Network Profile 28 Editing a Network Prof...

Page 5: ... Settings 36 Display Settings 36 Keypad 37 Tools 38 Chapter 5 Using the Web based Utility 39 Overview 39 How to Access the Web based Utility 39 Phonebook 41 E mail 42 Network Profile 43 SIP 44 Settings 45 Software 48 Bootcode 49 Password 50 Reboot 50 Appendix A Troubleshooting 51 Common Problems and Solutions 51 Frequently Asked Questions 56 ...

Page 6: ...Wireless G IP Phone Appendix B Glossary 57 Appendix C Specifications 61 Appendix D Warranty Information 63 Appendix E Regulatory Information 65 Appendix F Contact Information 79 ...

Page 7: ...er Proxy IP 14 Figure 3 17 Save Register Proxy Port 15 Figure 3 18 Save Outbound Proxy IP 15 Figure 3 19 Edit Outbound Proxy Port 16 Figure 3 20 Save Expire Time 16 Figure 3 21 Save Phone Number 17 Figure 3 22 Save User Name 17 Figure 3 23 Save Password 18 Figure 3 24 Save SIP Settings 18 Figure 3 25 Return to Standby Screen 19 Figure 3 26 Standby Screen 19 Figure 3 27 Call Connected 20 Figure 3 2...

Page 8: ...guage 38 Figure 4 39 Phone Password 38 Figure 4 40 Change Power Saving 38 Figure 4 41 Select Upgrade 39 Figure 4 42 Upgrade 39 Figure 4 43 Upgrade in Progress 39 Figure 4 44 Upgrade Successful 39 Figure 4 45 Wireless 40 Figure 4 46 Scanning for Wireless Networks 40 Figure 4 47 List of Wireless Networks 40 Figure 4 48 Connecting to Wireless Network 41 Figure 4 49 Enter WEP Key for Secured Network 4...

Page 9: ... 74 Change Password 49 Figure 4 75 Edit Payload Type 49 Figure 4 76 Web Site 50 Figure 4 77 Visit Web Site 50 Figure 4 78 Auto Scroll Option 50 Figure 4 79 Information 51 Figure 5 1 Wireless Network Status screen 40 Figure 5 2 Phone Book Edit screen 41 Figure 5 3 E mail screen 42 Figure 5 4 Network Profile screen 43 Figure 5 5 SIP screen 44 Figure 5 6 Settings screen 45 Figure 5 7 Software screen ...

Page 10: ...ss and computer resources and making voice calls using your high speed Internet connection You ll be able to make phone calls using the account you set up with your Internet phone service provider while surfing the Internet on your computer So networks not only are useful in homes and offices but also can be fun Use the instructions in this User Guide to help you set up and configure the IP Phone ...

Page 11: ...r 3 Installing and Using the Wireless G IP Phone Explains how to install the IP Phone and use it Chapter 4 Configuring the Wireless G IP Phone Discusses how to configure the IP Phone s settings Appendix A Troubleshooting Describes potential problems and solutions as well as frequently asked questions regarding use of the IP Phone Appendix B Glossary Gives a brief glossary of terms frequently used ...

Page 12: ...tion What s in This User Guide Appendix E Regulatory Information Provides regulatory information regarding the IP Phone Appendix F Contact Information Provides contact information for a variety of Linksys resources including Technical Support ...

Page 13: ...Wireless G IP Phone 4 Chapter 1 Introduction What s in This User Guide ...

Page 14: ... The Bottom Panel Chapter 2 Getting to Know the Wireless G IP Phone The Bottom Panel The IP Phone s USB mini B port is located on the bottom panel of the Phone Use the USB mini B port to connect the included AC adapter to the IP Phone to charge its battery USB mini B Port ...

Page 15: ...Call button to end and Internet phone call or press and hold the Power End Call button for two seconds to Turn the Phone on or off You can also press the Power End Call button to quickly exit a menu and return to the Home screen Clear Button Press the Clear button to erase characters when you are entering information into the Phone If you need to erase a large number of characters press and hold t...

Page 16: ...e 7 Chapter 2 Getting to Know the Wireless G IP Phone The Side Panel The Side Panel The IP Phone s Headset jack is located on the side panel of the Phone Use it to connect a headset for hands free operation Headset Jack ...

Page 17: ...reless G IP Phone The Back Panel The Back Panel The IP Phone s battery compartment is located on the back panel of the IP Phone For directions on how to insert the battery refer to Chapter 3 Installing and Using the Wireless G IP Phone Battery compartment ...

Page 18: ...nce you have finished configuring the phone you will be able to make and receive Internet phone calls Inserting and Charging the Phone s Battery 1 Remove the battery compartment cover by sliding it downwards 2 Insert the battery with the metal contacts facing the contacts at the bottom of the battery compartment 3 Replace the battery cover by sliding it upwards until it clicks into place Proceed t...

Page 19: ... on the bottom of the IP Phone 2 Plug the other end of the adapter into a standard electrical outlet You see a charging indicator on the LCD screen When the Battery charging indicator remains solid blue the battery is fully charged and ready for use When the battery is fully charged proceed to Setting up the Wireless G IP Phone on page 9 Note Allow the battery to charge for eight hours before init...

Page 20: ...ess the Power button to turn on the Phone 2 Press the Menu Soft Key 3 Scroll to Profile then press the Navigation button to enter the Profile menu 4 You see a message asking you to create a password Press the Navigation button then use the numeric keypad to enter a password Note The Phone automatically dims and turns off the LCD display when the Phone is not in use If this happens while you are co...

Page 21: ...ished entering a password press the Navigation button to save it 6 Scroll to SIP Account then press the Select Soft Key to enter the SIP Account menu 7 Press the Option Soft Key then press the Select Soft Key to edit the default SIP account Note After you have created a password you will need to enter it to access the Profile menu ...

Page 22: ... are finished changing a setting press the Navigation button to save your changes If you need to change a setting that does not appear on the Edit screen scroll to Advanced then press the Select Soft Key to enter the Advanced menu 9 Highlight each setting your service provider requires you to change then press the Select Soft Key to change the setting When you are finished changing the setting pre...

Page 23: ... IP Phone Setting up the Wireless G IP Phone 10 When you are finished making changes in the advanced settings menu press the Back Soft Key until you return to the Profile menu 11 Highlight Network Profile then press the Select Soft key to enter the Network Profile menu ...

Page 24: ...Phone 12 Highlight the network profile that matches the type of security you re using for your wireless network If you don t have security enabled on your wireless network highlight OPEN 13 Press the Option Soft Key to enter the Profile Options menu then press the Select Soft Key to edit the network profile ...

Page 25: ...p the Wireless G IP Phone 14 Highlight Wireless Settings then press the Select Soft Key to enter the Wireless Settings menu 15 Highlight ESSID then press the Select Soft Key to enter the ESSID menu 16 Highlight Site Survey then press the Navigation button to scan for your wireless network ...

Page 26: ...ss the Navigation button to select it Continue with step 18 17 If you don t see your wireless network s ESSID name in the list your wireless network may not be set to broadcast its ESSID name To enter the ESSID name manually press the Back Soft Key to return to the ESSID menu highlight New ESSID then press the Navigation button to edit the ESSID name When you are finished entering the ESSID name p...

Page 27: ...Installing and Using the Wireless G IP Phone Setting up the Wireless G IP Phone 18 Press the Back Soft Key until you return to the Wireless Settings menu 19 Highlight Security then press the Navigation button to enter the Security menu ...

Page 28: ...curity you have enabled on your wireless network and press the Navigation button to select it Then change the settings to match your wireless network If you don t have security enabled on your wireless network select OPEN 21 When you are finished selecting wireless security settings press the Back Soft Key until you return to the Edit menu ...

Page 29: ...ing the Wireless G IP Phone Setting up the Wireless G IP Phone 22 Highlight Account Choice and press the Navigation button to enter the Account Choice menu 23 Press the Navigation button to assign the default SIP account to the current network profile ...

Page 30: ... Phone Setting up the Wireless G IP Phone 24 Highlight On then press the Navigation button to activate the SIP Account 25 Press the Back Soft Key until you return to the Phone s home screen Installation is complete Proceed to the next section Using the Wireless G IP Phone ...

Page 31: ...ional information about your Wireless G IP Phone proceed to Chapter 4 Configuring the Wireless G IP Phone Option Description Hold Press the Hold Soft Key to place a call on hold To return to the call press the Resume Soft Key Mute Press the Navigation button to mute the Phone s microphone To unmute the Phone s microphone press the Navigation button again OnHook Press the OnHook Soft Key to end a c...

Page 32: ...ngth Indicates the signal strengh of the access point you re IP Phone is connected to Message Indicates that you have received a new message In Call Call Forward Indicates that you are on a call or forwarding a call Network Encryption Indicates that you are connected to an access point that has encryption enabled SIP Registered Not Registered Indicates the status of the IP Phone s connection to a ...

Page 33: ...he Call Soft Key Refer to the table below for a list of options available in the Phonebook Call Log The IP Phone keeps a list of the calls you ve recently missed dialed and received Refer to the table below for a list of options available in the Call Log Option Description Search Search for a contact by name Edit Edit the currently selected contact Delete Delete the currently selected contact New ...

Page 34: ...enu If an e mail account has not been configured you see the New account menu 2 Enter the information provided by your e mail service 3 When you have finished configuring your e mail account information press the Back Soft Key until you see the Option menu 4 Scroll to Activate press the Navigation button then press the OK Soft Key to activate the e mail account 5 Press the Back Soft Key until you ...

Page 35: ...iewing a message you can press the Option Soft Key to select the following options Reply Allows you to quickly reply to e mail messages Reply with Log Allows you to quickly reply to e mail messages with a history of the original e mail Forward Allows you to quickly edit and send an e mail to other contacts or save it as a draft Delete Allows you to delete the current message from your Inbox Clear ...

Page 36: ...tion then press the Navigation button If the contact you selected has more than one phone number stored in your Phonebook you see another screen with a list of numbers for that contact Highlight the number you want to assign to the speed dial location then press the Navigation button 5 Press the Back Soft Key until you return to the main Speed Dial menu Draft View e mail messages that you ve saved...

Page 37: ...ption Soft Key Refer to table below for a list of options available in the Profile Options menu Note The first time you enter the Profile menu you will be asked to create a password Enter a password using the numeric keypad then press the Navigation button to save the password After you have created a password you will need to enter it to access the Profile menu Option Description Edit Edit the cu...

Page 38: ...ireless network If you don t know the data rate select Auto Security Allows you to select wireless security settings to match your network IP Settings Select from the following IP modes Fixed IP Allows you to manually enter IP settings for your network DHCP Allows you to use DHCP to acquire IP settings for your network PPPoE Allows you to use PPPoE to acquire IP settings for your network Account C...

Page 39: ... the Select Soft Key to edit the account Refer to table below for a list of options available in the Edit menu Option Description Preview View a summary of the current SIP account Phone Number Enter your Internet phone number Auth ID Enter your Internet phone service account s authoriztion id Auth Password Enter your Internet phone service account s authorization password SIP Domain Enter the addr...

Page 40: ...ws you to enter the network port of your Internet phone service provider s proxy server Outbound Address Allows you to enter the address of your Internet phone service provider s outbound server Outbound Port Allows you to enter the network port of your Intenet phone service s outbound server Local Port Allows you to enter the local network port the IP Phone uses Reg Timer sec Allows you to change...

Page 41: ...assword then press the Navigation button to enter the Profile menu 3 Scroll to Profile Password then press the Select Soft Key 4 Enter the old password then press the Navigation button 5 When you see the New Password screen enter a new password for the Profile menu 6 When you are finished entering the password press the Navigation button to save it Option Description Roam Metric Specify an RSSI Re...

Page 42: ...r or access point 2 When the SecureEasySetup or Cisco logo begins to flash press the Select Soft Key then press the Yes Soft Key run SecureEasySetup 3 When you see the Save Configuration message appear on the screen press the Save Soft Key 4 Select the Profile you would like to save the new wireless configuration settings to then press the Save Soft Key Settings Use the Settings menu to make chang...

Page 43: ...le below for a list of options available in the Alarm Clock menu Option Description Time Set the time displayed on the IP Phone s home screen Date Set the date displayed on the IP Phone s home screen Time Format Set the time s display format to 12 or 24 Hour format Timezone Set set your local timezone Daylight Savings Enable or disable automatic Daylight Savings time adjustment Network Time Enable...

Page 44: ...tings Press the Select Soft Key to select from the following call forwarding options Forward Number Allows you to enter a number to forward calls to Forward All Allows you to forward all calls No Answer Allows you to forward missed calls Busy Allows you to forward calls when your phone is busy Cancel All Allows you to cancel all call forwarding options Block Caller ID Enable or disable caller id b...

Page 45: ...e Ring Tone Set the IP Phone s ring tone and volume Press the Select Soft Key to select from the following options Melody Allows you to set the IP Phone s ring tone Ring Volume Allows you to adjust the IP Phone s ringer volume Ring Mode Set the IP Phone s ring mode to Silent Ring Vibrate or Ring Vibrate Warning Tone Enable or disable the IP Phone s warning tones such as low battery Option Descript...

Page 46: ...e s keypad settings Refer to the table below for a list of options available in the Keypad menu Option Description Keypad Lock Lock the IP Phone s keypad To unlock the keypad press the Left Soft Key then press the Star key Key Tone Enable or disable the IP Phone s key tones Key Backlight Enable or disable the IP Phone s key backlight ...

Page 47: ...e IP Phone s network and codec statistics Press the Select Soft Key to select from the following options IP Statistics Allows you to view network packets statistics RTP RTCP Allows you to view Real Time Transport Protocol RTP and Real Time Control Protocol RTCP statistics Encoding Allows you to view encoding statistics Decoding Allows you to view decoding statistics Battery View the IP Phone s bat...

Page 48: ... computer that is connected to the same network as the phone launch any Internet browser In the Address field enter http IP address where the IP address is the WiFi Phone s IP address that you obtained in step 1 Press Enter 3 You will see the Wi Fi Phone login screen Enter the IP Phone s Username and Password Click Submit You will log in to the Status screen and can select any of the tabs to add o...

Page 49: ...ty Status Click on the Status tab to view the IP phone s IP Address Mac address ESSID and BSSID Note To make a selection or confirm an entry you must click on the option at the bottom of the screen Pressing the Enter key will not confirm your selection s Figure 5 1 Wireless Network Status screen ...

Page 50: ...f your 9 Speed Dial entries In addition you can select the phone number entry type from the Type Choice drop down menu Your options are Generic Mobile Office Home or FAX The appropriate icon will display when you view the phonebook entry on your Wi Fi phone 2 To Save your entry information click Save Settings You can also choose to Delete an entry or Cancel Settings that you have not yet saved If ...

Page 51: ...displays Account Setting where you can enter your Account Name Your Name and your Mail Address The POP3 Setting allows you to enter the POP3 information including Address Port User ID and Password The SMTP Setting allows you to enter the SMTP information for this account including Address Port User ID and Password The Advanced Setting option allows you to enter your Reply Address and signature inf...

Page 52: ...or Turn Off any of these accounts Click Configure For the Wireless Network Settings Enter the Profile Name ESSID and select the Data rate For IP Settings you can select DHCP Fixed IP or PPPoE For the NAT Settings you can Disable the NAT Solution or select STUN server options You can select the type of Security Settings you want to use including OPEN or one of several WEP or WPA options You can the...

Page 53: ...nts and which ones are active To edit a SIP account click on Configure You can add change or edit the Internet phone service Account Name Phone Number Authentication ID Authentication Password SIP Domain Local Port Proxy Address Proxy Port Outbound Address Outbound Port and Register Timer in seconds You can also select Codec options Pkt Packet Time in milliseconds and the Out of Band DTMF To remov...

Page 54: ... 5 Using the Web based Utility Settings Settings Click the Settings tab to make changes to Call Sound and Display Settings and the Clock Refer to the table below for a list of options in the Settings Menu Figure 5 6 Settings screen ...

Page 55: ... previously set up in the IP phone menu Refuse Private Select On to refuse calls that display Private Call as the User ID Busy Check to forward calls when your phone is busy Beep Notification Enable or disable the Beep Notification feature When this feature is enabled the phone will beep every 50 seconds so that you can keep track of how long you ve been on a call Hold Transfer Select SIP or DTMF ...

Page 56: ...n Description LCD Off Time Change the amount of time it takes for the IP Phone to turn off its LCD when the phone is not in use Wallpaper Change the picture displayed on the home screen Option Description Daylight Savings Check to enable or uncheck to disable automatic Daylight Savings time adjustment Timezone Set your local timezone Network Time Enable or disable the phone from updating the time ...

Page 57: ...ne Click on Upgrade to confirm the settings or click on Cancel Settings if you do not want to upgrade Software Information Option Description Active View the Active software application Inactive View the Inactive software application New Image Select a New software Image by typing in the address or selecting it by clicking on Choose Figure 5 7 Software screen ...

Page 58: ...mage by entering the Bootcode Image information selecting it by clicking on Choose Click on Upgrade to confirm the settings or select Cancel Settings if you do not want to upgrade Bootcode Information Option Description Current Version View the Current Version of the bootcode Bootcode Image Select a New bootcode Image by typing in the address or selecting it by clicking on Choose Figure 5 8 Bootco...

Page 59: ...sword tab Enter the new Username and or Password for the IP Phone Select Save Settings to immediately change the password or select Cancel Settings to cancel Reboot If you need to reboot your phone you can do so with this option Select the Reboot tab Click Go to Reboot the phone Your saved information will not be lost Figure 5 9 Password screen Figure 5 10 Reboot screen ...

Page 60: ...by unplugging its power adapter 2 Power off the router by unplugging its power adapter 3 Power off the IP Phone by pressing and holding down the Power On Off button for two seconds 4 Wait 30 seconds and then power on your cable or DSL modem by plugging its power adapter into an electrical outlet 5 Wait 30 seconds Power on the router by plugging its power adapter into an electrical outlet 6 Wait 10...

Page 61: ...rent name in the Application field Then enter the number or range of external port s used by the IP Phone 6 Select the protocol you will be using UDP 7 Enter the IP address of the IP Phone For example if the IP Phone s IP address is 192 168 1 100 you would enter 100 in the field provided 8 Repeat steps 5 7 until you have entered all four port ranges for the IP Phone 9 Check the Enable option for t...

Page 62: ...ess your service account at your Internet phone service provider s website and reduce the bandwidth requirements for your service For more information refer to your Internet phone service provider s website There may be too many wireless routers or access points in your location using the same broadcast channel Try changing the channel that your wireless router or access point uses refer to the do...

Page 63: ...r for assistance If you have a non Linksys router refer to its documentation for instructions If you have a Linksys router then follow these instructions 1 On one of your networked computers open your web browser 2 Access the Router s Web based Utility by going to http 192 168 1 1 or the IP address of the Router 3 A login screen will appear Leave the User Name field blank Enter the Router s passwo...

Page 64: ...r problem is solved Remove the IP Phone s battery from its compartment Wait five seconds while the IP Phone resets itself Insert the battery and power on the IP Phone You may be using the wrong power adapter Make sure the power adapter you are using is the one included with the IP Phone Application Start and End Protocol IP Address Enable Internet phone 1 5060 to 5061 UDP IP address of IP Phone X ...

Page 65: ... same time However you can make calls with the IP Phone while browsing the Internet on your computer Please note that your web browsing may affect the quality of your telephone call depending on the amount of upstream data traffic passing through your Internet connection Can I receive calls while my network is down You cannot directly receive calls while your network is down However your Internet ...

Page 66: ...ven device or network Bit A binary digit Boot To start a device and cause it to start executing instructions Broadband An always on fast Internet connection Browser An application program that provides a way to look at and interact with all the information on the World Wide Web Byte A unit of data that is usually eight bits long Cable Modem A device that connects a computer to the cable television...

Page 67: ...ata is placed on and retrieved from a common transmission medium Firmware The programming code that runs a networking device FTP File Transfer Protocol A protocol used to transfer files over a TCP IP network Full Duplex The ability of a networking device to receive and transmit data simultaneously Gateway A device that interconnects networks with different incompatible communications protocols Hal...

Page 68: ...cess by automatically generating the WEP encryption keys for Linksys products Port The connection point on a computer or networking device used for plugging in cables or adapters RJ 45 Registered Jack 45 An Ethernet connector that holds up to eight wires Roaming The ability to take a wireless device from one access point s range to another without losing the connection Router A networking device t...

Page 69: ... for accessing remote PCs TFTP Trivial File Transfer Protocol A version of the TCP IP FTP protocol that has no directory or password capability Throughput The amount of data moved successfully from one node to another in a given time period Topology The physical layout of a network TX Rate Transmission Rate Upgrade To replace existing software or firmware with a newer version Upload To transmit a ...

Page 70: ...Europe Transmit Power 12 dBm for 802 11b and 802 11g Normal Temp Range External Interface One Mini USB 1 1 Port One Stereo Ear Phone Jack Display 2 2 inch 55 9 mm 240 x 320 pixels Network Protocols TCP IP Security WEP 64 128 WPA PSK Encryption QoS ToS Voice Protocols SIP v2 Session Initiation Protocol RFC3261 SDP RFC2327 Voice Codecs G 711 u A law G 729a b ...

Page 71: ...on Packet Loss Concealment Dimensions 1 84 x 5 32 x 0 74 W x H x D 46 7 mm x 135 2 mm x 18 8 mm Unit Weight 4 20 oz 0 12 kg Power 3 7V 1250mAh Lithium Battery 5V 1A AC Adapter Certifications FCC cUL CE Operating Temp 32ºF to 113ºF 0ºC to 45ºC Storage Temp 4ºF to 131ºF 20ºC to 55ºC Operating Humidity 10 to 85 Relative Humidity Non Condensing Storage Humidity 10 to 95 Non Condensing ...

Page 72: ...is warranty gives You specific legal rights and You may also have other rights which vary by jurisdiction This warranty does not apply if the Product a has been altered except by Your Internet phone service provider b has not been installed operated repaired or maintained in accordance with instructions supplied by Your Internet phone service provider or c has been subjected to abnormal physical o...

Page 73: ...Wireless G IP Phone 64 Appendix D Warranty Information ...

Page 74: ...r Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interfer...

Page 75: ...a This device complies with Industry Canada ICES 003 and RSS210 rules IC Statement Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device Règlement d Industry Canada Les conditions de fonctionnement sont sujettes à deux conditions 1 Ce périph...

Page 76: ...by EU Directive 2002 96 EC on Waste Electric and Electronic Equipment WEEE This document contains important information for users with regards to the proper disposal and recycling of Linksys products Consumers are required to comply with this notice for all electronic products bearing the following symbol ...

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Page 87: ...Wireless G IP Phone 78 Appendix E Regulatory Information For more information visit www linksys com ...

Page 88: ... http www linksys com or ftp linksys com Can t find information about a product you want to buy on the web Do you want to know more about networking with Linksys products Give our advice line a call at 800 546 5797 LINKSYS Or fax your request in to 949 823 3002 If you experience problems with any Linksys product you can call us at 800 326 7114 Don t wish to call You can e mail us at support linksy...

Page 89: ...Wireless G IP Phone 80 Appendix F Contact Information ...

Page 90: ...www linksys com ...

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