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Broadband Router with 2 Phone Ports
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Appendix A: Troubleshooting
Frequently Asked Questions
•
If the Router is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it
is working correctly. You can remove the Router to verify a direct connection.
•
Manually configure the TCP/IP with a DNS address provided by your ISP.
•
Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet
Explorer, click
Tools
,
Internet Options
, and then the
Connection
tab. Make sure that Internet Explorer
is set to
Never dial a connection
. For Netscape Navigator, click
Edit
,
Preferences
,
Advanced
, and
Proxy
. Make sure that Netscape Navigator is set to
Direct connection to the Internet
.
Frequently Asked Questions
How do I make a phone call?
Pick up the phone and dial. Use 7-, 10-, or 11-digit dialing for calls within the same area code as your Internet
phone number. Use 10- or 11-digit dialing for calls outside of your area code.
Can I make calls if my Internet connection is down?
No. Your high-speed Internet connection must be active when you make Internet phone or fax calls.
Can I make calls while I’m browsing the Internet?
Yes. You can make Internet phone or fax calls while browsing the Internet. However, your web browsing may
affect the quality of your telephone call, depending on the amount of upstream data traffic passing through your
Internet connection.
Can I receive calls while my network is down?
You cannot directly receive calls while your network is down. However, your Internet phone service provider can
forward calls to a different telephone number, such as a cellular phone number, if you activate a feature called
Network Availability Number. You can configure this feature through your service account.
Summary of Contents for LinkSys RTP300
Page 4: ...Broadband Router with 2 Phone Ports Appendix I Contact Information 95 ...
Page 91: ...Broadband Router with 2 Phone Ports 87 Appendix G Regulatory Information ...
Page 92: ...Broadband Router with 2 Phone Ports 88 Appendix G Regulatory Information ...
Page 93: ...Broadband Router with 2 Phone Ports 89 Appendix G Regulatory Information ...
Page 94: ...Broadband Router with 2 Phone Ports 90 Appendix G Regulatory Information ...
Page 95: ...Broadband Router with 2 Phone Ports 91 Appendix G Regulatory Information ...
Page 97: ...Broadband Router with 2 Phone Ports 94 Appendix H End User Product Disclaimer ...
Page 100: ...www linksys com ...