Using the auto attendant
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Using the auto attendant
You can use the auto attendant on the ISDN gateway to enter the number you wish to call directly from
your endpoint. If you are calling from an IP endpoint, you should enter a phone number. If you are calling
from an ISDN endpoint, you should enter an IP address, (optionally followed by an extension number or
phone number).
If your administrator has set up calls to be directed to the auto attendant, then you will see the instruction:
"Enter the number you wish to call", and hear an audio prompt. (Users of audio-only endpoints can use
the auto attendant even though they can only hear the audio prompt.)
When you dial, you can use the following:
Digits 0 to 9
* (asterisk or star), which is interpreted as a dot for ISDN to IP calls
** interpreted as a : and used as an extension separator for ISDN to IP calls
# (hash), to indicate that you have completed the number and to start dialing
To call a specific extension, separate the number/address from the extension by typing a colon (:). For
example, to call the Cisco TelePresence MCU with IP "10.2.1.33", and try to join a conference with
numeric identifier "00000", you need to enter 10.2.1.33 : 00000 so you should type 10*2*1*33 ** 00000#
Note that if you do not include the #, the ISDN Gateway will dial after 20 seconds anyway. Equally, if you
do not enter any numbers but leave the auto attendant idle, the ISDN gateway will hang up the call after
60 seconds.
Using the Far End Camera Control
If FECC is enabled on your endpoint, use the Left arrow to delete the last character and the Right to start
dialing.