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4035197 Rev C

D9865 Satellite Receiver Installation and Operation Guide

7-21

No sound

• The sound has been

muted.

• Audio cable may be

faulty or not properly

connected.

• Possible station trouble.

The signal source for one

or more channels is

temporarily affected by

transmission problems or

due to a temporary solar

disturbance.

• Digital Audio setting is

not configured properly.

• Same as above.
• Check that the volume is

not muted by pressing

the VOL+ or VOL-

button on the remote

control.

• Check another channel to

compare signal

reception.

• Check the Digital Audio

setting in the Audio

Setup screen. For

example, if it is set to

Dolby Digital, ensure

that your system

supports compressed

audio.

Poor picture

• Same as above.
• Check another channel to

compare signal

reception.

Problem

Cause

Remedy

Summary of Contents for D9865

Page 1: ...Cisco D9865 Satellite Receiver Installation and Operation Guide The PURE HD LEADERS ...

Page 2: ...ts Important Veuillez lire entièrement ce guide avant d installer ou d utiliser ce produit Prêtez une attention particulière à toutes les règles de sécurité Zu beachten Bitte lesen Sie vor Aufstellen oder Inbetriebnahme des Gerätes dieses Handbuch in seiner Gesamtheit durch Achten Sie dabei besonders auf die Sicherheitshinweise Importante Sírvase leer la presente guía antes de instalar o emplear e...

Page 3: ...s document employs an invention claimed in any existing or later issued patent Copyright 2010 Cisco Systems Inc and or its affiliates All rights reserved Printed in United States of America Information in this publication is subject to change without notice No part of this publication may be reproduced or transmitted in any form by photocopy microfilm xerography or any other means or incorporated ...

Page 4: ......

Page 5: ... apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacem...

Page 6: ...cts filled with liquids such as vases are placed on the apparatus 16 To completely disconnect this apparatus from the AC Mains disconnect the power supply cord plug from the AC receptacle 17 The mains plug of the power supply cord shall remain readily operable 18 Damage Requiring Service Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following...

Page 7: ... satellite antenna LNB connection s must be properly grounded For information about grounding your satellite receiver also referred to as receiver and satellite antenna follow Grounding the receiver The receiver ground connection is made from the shield1 conductor attached to the RF coaxial cable F connector rear panel RF IN input to an external grounding rod via a receiver antenna grounding block...

Page 8: ... splice which can lead to an ineffective and dangerous ground condition Important Install this product on a flat surface only ensuring that all four rubber feet are making full contact with the mounting surface During normal operation it is recommended that physical contact be limited to using the front panel buttons only Do not place any other equipment directly on top of the receiver and prevent...

Page 9: ... sur ou à proximité de l appareil N ouvrez pas le couvercle supérieur de l appareil N insérez pas d objet dans les ouvertures de l appareil Faites réparer votre appareil par une personne qualifiée Warnung Um Feuer oder elektrischen Schock zu vermeiden Keiner Nässe oder Feuchtigkeit aussetzen Keine Flüssigkeiten auf oder in der Nähe des Gerätes verschütten Den oberen Deckel nicht öffnen Keine Gegen...

Page 10: ...apparatus on a stable vibration free surface capable of supporting its weight and size Précautions à prendre Afin de protéger votre appareil des orages et des surtensions de courant ou si vous ne l utilisez pas pendant une période prolongée débranchez de la prise électrique du secteur Pour débrancher tirez sur la prise Ne tirez jamais sur le cordon secteur En outre ne marchez jamais sur le cordon ...

Page 11: ...n Sie das Gerät auf eine stabile und schwingungsfreie Unterlage die für das Gerät groß genug ist Precaucion Para proteger este aparato contra daños producidos port tormentas eléctricas y pulsaciones de energia eléctrica o cuando no use este aparato por largo tiempo desconéctelo del tomacorriente de CA Para desconectar el cable tómelo del enchufe y desconéctelo Nunca tire del cable directamente Asi...

Page 12: ...d markings identifying the terminal in your apparatus proceed as follows 1 The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black The wire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red WARNING Do not connect the blue or brown wires to the earth terminal of a three pin plug N...

Page 13: ... and Monitoring via On Screen Display Main Menu 4 3 Channel List without EPG 4 6 Introduction to the EPG 4 7 Setting Timers 4 10 Setting Up Your Favorite Channels 4 13 Setting Up One Button Channel Change 4 16 Setup Menu 4 17 Setting up Tuning Preset 4 18 Setting up the Preset LNB 4 21 Setting up LNB 4 23 Setting Up the Satellite Dish 4 26 Setting up the Video 4 33 Setting up Subtitles 4 40 Settin...

Page 14: ...tup and Monitoring via Web GUI Logging on to the Web GUI 5 3 Web GUI Summary Screen 5 4 Links 5 6 D9865 Web GUI Environment 5 7 Tuning Setup 5 9 Setting Up Dish Pointing 5 12 Setting up SI Receive Parameters 5 16 Setting up Muting Threshold Controls 5 18 Setting up the Tuning Presets LNB 5 21 Setting up LNB Presets 5 23 Viewing Input Status 5 25 Setting the Channel Information 5 26 Configuring the...

Page 15: ...eb GUI Accounts 5 62 Configuring Lock Level Settings 5 65 Viewing Contact Information 5 67 Viewing Diagnostic Logs 5 68 Viewing the Usage Counters 5 69 Performing Service Actions 5 71 Chapter 6 Customer Information Product Support 6 2 Returning Products 6 4 Chapter 7 Service and Maintenance Messages 7 2 Troubleshooting 7 19 Appendix A Technical Specifications Receiver Specifications A 2 LNB Requir...

Page 16: ...xvi D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Contents Continued Appendix D Compliance Applicable Notices and Disclaimer D 1 ...

Page 17: ...B antenna to other A V equipment as required and to AC power Important This product plugs into a socket outlet A socket outlet must be near this product and must be easily accessible This product may not have a main power switch the power cord serves this purpose The product has a power switch located on the rear panel It may be used to turn off the receiver to conserve energy 2 The application co...

Page 18: ...C Band Enter LO Freq 2 in GHz Use this when using a Ku band dual LNB LO Freq 2 LO Freq 1 Enter the Crossover frequency when using a Ku band dual LNB Enter the LNB Power Turn on if using the receiver to power the LNB Select DiSEqC if required This allows control of the satellite dish motor Note LNB Power must be on to use DiSEqC functions Select the LNB port for the DiSEqC Switch if used Note The L...

Page 19: ...yed until the Acquisition Status message appears Press OK to continue or press EXIT to cancel and return to the menu If the dish is aligned Signal Lock will display Lock to the right Press EXIT to go to video If the dish is not aligned the Acquisition Failed message is displayed Select OK to save the settings Go to the Dish Setup menu to align the dish ...

Page 20: ...1 4 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Rear Panels Connections D9865B Satellite Receiver D9865H Satellite Receiver ...

Page 21: ...4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 1 5 Rear Panels Connections Continued D9865D Satellite Receiver Note Only ETH1 Ethernet port is currently available ...

Page 22: ...1 6 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C ...

Page 23: ...Introduction Overview Introduction This chapter is a general introduction to the Cisco D9865 Satellite Receiver It describes the most common applications and interfaces of the receiver In This Chapter This chapter contains the following topics Topic See Page D9865 Satellite Receiver 2 2 ...

Page 24: ...receiver is capable of receiving a DVB MPEG compliant free to air broadcast Secured Broadcast Reception Supporting the PowerVu conditional access with DES or DVB descrambling or with DVB Conditional Access Module CAM based DVB CA systems this receiver can be used to receive secured corporate communication of video audio and data broadcast It can also be used for secured delivery of TV programming ...

Page 25: ... One unbalanced stereo pair of audio outputs Line 21 closed caption and V chip support Fingerprint trigger Service replacement Field upgradeable software and security Front panel 4 digit LED for channel display On screen display menu for setup and status User editable preset configurations Low Speed Data SNMP traps support for alarms and warnings MIB Browser support used to manage SNMP requests We...

Page 26: ...2 4 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C ...

Page 27: ...n This chapter describes how to set up the D9865 Satellite Receiver using the front panel keys and display This information is primarily applicable for standalone operation In This Chapter This chapter contains the following topics Topic See Page About the Front Panel 3 2 Common Interface Modules 3 5 Remote Control Functions 3 6 ...

Page 28: ...tons are duplicated on the front panel for activating and navigating menus CI Slot Navigation Selection Display Button LCD Panel Button Function DISPLAY Enables the video display output When the video display is enabled the channel number is displayed on the front panel When switched off a flashes MENU Enters Menu mode or returns to video Returns to previous menu SELECT Selects menus Enters or exi...

Page 29: ...e to the previous menu Front Panel LEDs The functions of the LEDs are described in the table below CI Slot The CI Slot allows the use of CAM Conditional Access Module Smart Card to decrypt purchased programming For setup information see Viewing DVB CI Information on page 4 77 and Configuring the Common Interface CI Information on page 5 28 For a list of supported CAMs refer to Common Interface Mod...

Page 30: ...ch entry Setting the TV Video Format The video format is set to the standard format for your country Check with your satellite or local service provider before changing this setting to ensure it is set correctly If you are instructed to change this setting for your TV set 1 Press the SELECT and buttons on the receiver front panel at the same time 2 Press SELECT and again The video format is displa...

Page 31: ...for descrambling CONAX 4016669 Aston Consumer CAM for descrambling CONAX 4016670 CAM for descrambling CryptoWorks V9523361 Aston Professional CAM for descrambling Irdeto 4016671 Aston Consumer CAM for descrambling Irdeto 4016672 Aston Professional CAM for descrambling MediaGuard V9528197 Aston Consumer CAM for descrambling MediaGuard V9528198 Aston Professional CAM for descrambling Viaccess V95281...

Page 32: ...ontrol functions are duplicated on the front panel see Front Panel LEDs on page 3 3 Remote Control Button Function DISPLAY Enables the video audio outputs 0 to 9 Enters channel numbers or information on on screen menus Alphanumeric character entry for Name field on the on screen menus similar to keys on telephone keypad If an entered value is out of range or conflicts with another setting a pop up...

Page 33: ...es volume In Menu mode used to move through on screen menus Selects menus functions same as SELECT button on front panel Enters or exits edit mode CH CH Channel up down VOL VOL Volume up down EXIT Exits from edit mode Exits menus returns to video Mutes sound Changes to uppercase letter mode Page up when scrolling the on screen menus Changes to lowercase letter mode Page down when scrolling the on ...

Page 34: ...3 8 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C ...

Page 35: ...nnels 4 13 Setting Up One Button Channel Change 4 16 Setup Menu 4 17 Setting up Tuning Preset 4 18 Setting up the Preset LNB 4 21 Setting up LNB 4 23 Setting Up the Satellite Dish 4 26 Setting up the Video 4 33 Setting up Subtitles 4 40 Setting up Audio 4 42 Advanced Setup 4 44 Setting up Advanced User Settings 4 45 Changing the Lock Level Password 4 48 Setting up POV Mode 4 50 Network Setup 4 52 ...

Page 36: ...Information 4 72 Viewing Hardware Information 4 73 Viewing Installed Options 4 74 Viewing Service Information 4 75 Viewing Channel Information 4 76 Viewing DVB CI Information 4 77 Viewing Device Status Information 4 79 Viewing the RF Status 4 82 Viewing Advanced RF Diagnostics 4 84 Viewing ADP Status 4 85 Topic See Page ...

Page 37: ...ctronic Program Guide EPG data the following Main Menu screen appears As shown above you can select the EPG Timer Favorite One Button Channel Change or the Setup Menu EPG displays an interactive EPG guide with all the available subscriber channels Timer Displays reminder timers set for upcoming programs Favorite Displays a list of favorite channels set by the user One Button Channel Change Ability...

Page 38: ...el Change or the Setup Menu Channel List displays all the available subscriber channels See an example of a Channel List below One Button Channel Change provides ability to assign a channel to each of the colored buttons at the bottom of the remote control Setup Menu provides access to menus to set up tuning select and set up presets set up video audio and other advanced parameters in addition to ...

Page 39: ...e buttons to change the value one digit at a time or press the red button keyboard to use an on screen keyboard 4 Press OK to save the setting and exit the menu A help message is displayed at the bottom of the screen 5 Press MENU to move to the previous menu Note The steps in this chapter are based on using the remote control For more information on changing a setting on a menu using the front pan...

Page 40: ...all the available subscriber channels 2 Select a channel from the channel list and press OK This will tune to the selected channel top right and the channel information is displayed in the bottom right of the channel list The channel lost screen will close when pressing OK Options Description Channel Name Name of the current channel Channel Number Current channel number Last Act Preset Indicates t...

Page 41: ...escriptions appear while using the browsing feature to view detailed channel information Timers help you keep track of upcoming programs by providing reminders on the screen before the program starts You can set up Favorite profiles for a quick browse of your favorite channels Browsing By Channel From the Main Menu select EPG and press OK The EPG main screen is shown below The EPG screen enables y...

Page 42: ...plays the programs that will be broadcast Press the blue button Timers to view the list of timers set for upcoming programs Press the red button Favorite to view the list of Favorite profiles Browsing by a Different Date You can view upcoming program information for up to 7 days in advance by changing the day of the week you are browsing Press the yellow button Next Day or the green button Prev Da...

Page 43: ...g TV a brief channel banner appears along the bottom of the TV screen with the current time and channel information For program details press the green button Info The Extended Info screen is displayed with additional program information The following displays an example of a channel banner Program being watched Current program name Upcoming program name Press for more information on the current p...

Page 44: ...een select EPG and press OK 2 Select an upcoming program you want to set a reminder by scrolling through the guide using the buttons and then press OK The Extended Info screen is displayed with the channel name information and program time 3 If the program selected has already started press Next to set a timer for the next time slot 4 Press the green button Set Timer The Set Timer screen is displa...

Page 45: ...herwise press Exit to close the reminder window The clock symbol on the left hand side displays a countdown of seconds left before the program starts and the reminder window closes Channel Name Name of the selected channel Event Name Name of the selected program Day Day of the week the program will be on the selected channel Start Time Start time of the selected program Frequency Set the frequency...

Page 46: ...e buttons 3 Select Edit or press the blue button Edit The Set Timer screen is displayed 4 Make the necessary changes 5 Press the green button Save to save the Timers list Deleting a Timer Profile 1 From the Main Menu select Timers and press OK The Timers screen is displayed 2 From the Timers screen scroll to the Timer profile you want to delete using the buttons 3 Select Delete or press the red bu...

Page 47: ...favorite channels skipping over other channels By default All Channels authorized and unauthorized channels are displayed The Authorized Channels Only lists channels that are authorized by your uplink provider Setup is authorized only by doing a channel scan Adding a Favorite Profile Proceed as follows to configure your favorites list 1 From the Main Menu screen select Favorite and press OK or pre...

Page 48: ...ress the button to edit the selected channels on the right Press the blue button Move to move the selected channel up down the list using buttons When you are done moving the channel press the blue button End Move 7 Press the green button Save to create and save the new Favorites list Editing a Favorite Profile Note You cannot edit All Channels or the authorized channels only 1 From the Favorite s...

Page 49: ...able channels and updates the Authorized Channels Only list For more information on your authorized channels contact your uplink service provider Proceed as follows to perform a channel scan 1 From the Favorite screen press the red button Chnl Scan A warning message appears confirming the channel scan It can take several minutes depending on the size of the network 2 Press OK The Authorized Channe...

Page 50: ...rresponds to the colored buttons at the bottom of the remote control see below Each color can be assigned to a channel as a shortcut for a quick channel change For example if you assign the red button to channel 1 pressing the red button while watching a different channel at anytime will automatically tune the TV channel to 1 Note You can only use the one button channel change if the screen is dis...

Page 51: ...display video on your TV the video format e g NTSC or PAL TV aspect ratio and subtitling control Audio Setup From this menu you can set the Stereo Mono selection and select digital audio preferences Advanced From this menu you can access other sub menus for control and display of features such as Lock Level Conditional Access the Ethernet port and Diagnostics and available services to control code...

Page 52: ... screen select Tuning Preset and press OK 2 The following table describes each of the available options Selection Options Description Default Modulation Type DVB S Enter the modulation scheme DVB S2 DVB S2 Downlink Freq Enter number For C Band Downlink Freq LO Freq L Band Freq For Ku Band Downlink Freq LO Freq L Band Freq 12 3 Symbol Rate 1 0 to 45 0 1 0 to 31 0 Range for DVB S in MS s Range for D...

Page 53: ... if Ku Band dual LNB application Determines if LO Freq 1 or LO Freq 2 is used for tuning 0 0 LNB Power For more information see LNB Power Settings on page 4 25 18 H For H polarization 18V 18 H 13 V For V polarization 13V Off Use for external LNB power Note LNB power must be on if DiSEqC is required H NIT Initially applies the horizontal polarization voltage and then follows the polarization based ...

Page 54: ...ut value out of range is displayed 3 Press the green button Save to save and apply the settings to the receiver Signal Lock Indicates signal synchronization status Signal Quality Indicates the quality of the received signal associated with the Bit Error Rate in the range from 0 to 100 Signal Level Indicates the strength of the received signal in the range from 0 to 100 Selection Options Descriptio...

Page 55: ...settings 1 From the Tuning Preset screen press the yellow button Preset to set up the Preset LNB 2 The following table describes each of the available options Selection Options Description Preset Number 1 to 64 Enter or select the preset number Preset Name Enter name Set the preset network name LNB Configuration 1 to 10 Enter or select the LNB configuration Modulation Type DVB S Select the modulat...

Page 56: ... interruption will occur 4 Select OK to proceed or EXIT to cancel the operation 5 Press MENU to go to the previous menu Note It will take up to 30 seconds for signal acquisition to occur It can take longer if the symbol rates are low Editing Network Presets You can edit or pre configure any one of 64 presets without affecting the operation of the receiver To save or change a network preset 1 Enter...

Page 57: ...ns Selection Options Description LNB Configuration 1 to 10 Number identifying the current preset LNB configuration LNB Power For more information see LNB Power Settings on page 4 25 18 H For H polarization 13 V For V polarization Off Use for external LNB power Note LNB power must be on if DiSEqC is required H NIT Initially applies the horizontal polarization voltage and then follows the polarizati...

Page 58: ...plication LO Freq 2 LO Freq 1 Crossover Enter number Enter if Ku Band dual LNB application Used to determine if LO Freq 1 or LO Freq 2 is used for tuning LO Select Sets a 22 kHz tone for Ku band dual LNB Off Switches 22 kHz tone off On Switches 22 kHz tone on Auto Sets 22 kHz tone to automatic If Downlink Freq Crossover use LO1 The 22 kHz tone is Off If Downlink Freq Crossover use LO2 The 22 kHz t...

Page 59: ...ollowing table displays the LNB Power settings LNB Power Setting NIT Contains Output LNB Voltage Off Not received Off H Off V Off 18 H Not received 18 volts H 18 volts V 18 volts 13 V Not received 13 volts H 13 volts V 13 volts H NIT Not received 18 volts H 18 volts V 13 volts V NIT Not received 13 volts H 18 volts V 13 volts ...

Page 60: ...h control Proceed as follows to set up the dish 1 From the Setup Menu select Dish Setup and press OK By default the Dish Setup screen is displayed in User mode 2 The table at the top displays the current configurations 3 The following table describes each of the options in User mode Selection Options Description Satellite Number 1 to 255 Number identifying the saved satellite location as defined b...

Page 61: ...ser and Installer modes The Installer mode is for Installers only 5 The following table describes each of the available options for the Installer mode Selection Options Description Satellite Number 1 to 255 Number identifying the saved satellite location as defined by the dish motor manufacturer Absolute Position 0 0 to 75 0 Position of the satellite in degrees ...

Page 62: ... Moves the dish to a reference defined by the dish motor manufacturer Goto Satellite Moves the dish to the selected pre stored satellite position Satellite positions are stored in the dish motor if supported not in the receiver Store Satellite Stores the current dish position as a Satellite Number if supported by the dish motor Clear Limits Clears the dish east and west limits stored in the dish m...

Page 63: ... in the Tuning Preset screen are enabled Disable Selection Options Description Parameter Description Modulation Indicates the modulation type for the received signal LDPC BER Indicates the bit rate of the input stream of the LDPC error correcting stage DVB S2 only Mode Indicates whether the current dish setup mode is Installer or User The mode can be changed by pressing the yellow button NW Name D...

Page 64: ...reen or blue button for coarse east and west dish adjustment Changing the Satellite Position in User Mode To select a new satellite position on the Dish Setup menu 1 Use the buttons to move to Satellite Number and press OK 2 Enter the pre stored satellite number you want to use in the range from 1 to 255 and press OK 3 Press to move down to User Action and press OK 4 Press to choose Goto Satellite...

Page 65: ...al Level is associated with the RF input signal level The Signal Level display is continuously updated to indicate the relative strength of the received RF input signal It is displayed in the range from 0 to 100 Signal Level is displayed on the Tuning Preset and Dish Setup menus both numerically and graphically The Signal Quality displayed in the range from 0 to 100 is associated with the Bit Erro...

Page 66: ... the receiver is synchronized with the received satellite RF signal Signal Lock status is displayed on the Preset LNB Setup and Dish Setup menus If the receiver is able to synchronize to a carrier frequency and an MPEG stream is present Signal Lock displays Lock and the Signal LED on the receiver front panel is on If no carrier is detected Signal Lock displays No Lock and the Signal LED is off ...

Page 67: ...ideo settings to ensure it is set correctly Press OK to continue with the edit Otherwise select Cancel Note If an error was made when changing the video settings you can set the TV video format using the front panel For more information see Setting the TV Video Format on page 3 4 Proceed as follows to set up the video information 1 From the Setup Menu screen select Video Setup and click OK 2 The f...

Page 68: ... Convert None This is the conversion that the receiver will perform on the incoming signal for the picture to be displayed correctly i e to correspond to the aspect ratio of your TV on your TV based on your selection For the actual conversion performed refer to Actual Conversion Table on page 4 35 None Auto Auto AFD 16 9 L B 4 3 P B 14 9 4 3 CCO 16 9 SCALE Closed Caption Auto This is the mode of c...

Page 69: ...ed This is read only Selection Options Description Default Stream TV Aspect Ratio Aspect Ratio Conversion Actual Conversion Description Image 4 3 4 3 None None Normal Picture 4 3 4 3 Auto None No conversion 4 3 4 3 16 9 L B None Conversion is not possible Normal picture 4 3 4 3 4 3 CCO None Conversion is not possible Normal picture 4 3 4 3 4 3 P B None Conversion is not possible Normal picture 4 3...

Page 70: ...m of the screen 16 9 16 9 None None Normal 16 9 16 9 Auto None No conversion Normal picture 16 9 16 9 16 9 L B None Conversion is not possible Normal picture 16 9 16 9 4 3 CCO None Conversion is not possible Normal picture 16 9 16 9 4 3 P B None Conversion is not possible Normal picture 16 9 16 9 14 9 None Conversion is not possible Normal picture 16 9 16 9 16 9 SCALE None Conversion is not possib...

Page 71: ...ture and applies black bars at the top bottom of the screen 16 9 4 3 4 3 CCO 4 3 CCO Horizontally up samples the centre portion of the picture to fill the 720 16 9 4 3 4 3 P B None Conversion is not possible Picture appears tall and thin 16 9 4 3 14 9 14 9 Compromises some up sampling Some black bars and some cropping are visible 16 9 4 3 16 9 SCALE None Conversion is not possible Picture appears ...

Page 72: ...Format User Selected SD Format User Selected HD Format Component HDMI CVBS TV Out SD NTSC 60Hz Auto or NTSC Auto 1080i 60Hz NTSC 1080i 1080i 60Hz NTSC 720p 720p 30Hz NTSC PAL 50 Hz Any Mismatch Mismatch SD PAL 50Hz Auto or PAL Auto 1080i 50Hz PAL 1080i 10801 50Hz PAL 720p 720p 25Hz PAL NTSC Any Mismatch Mismatch 1080i 60Hz Auto or NTSC Auto 1080i 60Hz NTSC 1080i 1080i 60Hz NTSC 720p 720p 30Hz NTSC...

Page 73: ... Video Format Mismatch banner and the video output is muted 720p 30Hz Auto or NTSC Auto 720p 30Hz NTSC 1080i 1080i 60Hz NTSC 720p 720p 30Hz NTSC PAL Any Mismatch Mismatch 720p 25Hz Auto or PAL Auto 720p 25Hz PAL 1080i 10801 50Hz PAL 720p 720p 25Hz PAL NTSC Any Mismatch Mismatch Source Video Format User Selected SD Format User Selected HD Format Component HDMI CVBS TV Out ...

Page 74: ... No subtitles are displayed Off On Functions as an Auto setting DVB subtitles are displayed when only DVB subtitles are transmitted on the channel and likewise Imitext subtitles are displayed when only Imitext subtitles are transmitted on the channel When both DVB and Imitext subtitles are available on the same channel only DVB subtitles will be displayed Imitext Displays only Imitext subtitles Fo...

Page 75: ...h text character No background box is applied to subtitles i e text is visible directly on top of video Opaque Applies a black box to each text character Semi Applies a semi transparent box to subtitle text None No shadow or outline is applied to subtitle text Imitext Position Standard Subtitles appear on screen in same position as output from other PowerVu receivers Standard Extended Subtitles ar...

Page 76: ...ight channels are combined and output on both L and R L MONO Left channel is output on L and R R MONO Right channel is output on L and R DRC Mode RF Mode This setting is normally used for analog cable modulators when limited dynamic range is desired RF Mode Line Mode Setting used when full dynamic range is allowed Digital Audio Preference PCM Set the compressed audio type For more information on t...

Page 77: ... Digital PCM Dolby Digital follows IEC 61937 Dolby Digital follows IEC 61937 Dolby Digital follows IEC 61937 Dolby Digital Plus 1 5 Mbps PCM Dolby Digital follows IEC 61937 Dolby Digital Plus No over clocking follows SMPTE 338 Dolby Digital Plus over clocking x4 follows IEC 61937 Dolby Digital Plus 1 5 Mbps PCM Dolby Digital follows IEC 61937 Dolby Digital follows IEC 61937 Dolby Digital follows I...

Page 78: ... the available sub menus is as follows Administration From this menu you can display and control the Lock level date and time and other settings Network Setup D9865D only From this menu you can configure the receiver for Ethernet operation Noise Cutoffs From this menu you can set the noise thresholds Alarms Warnings From this menu you can configure alarm and warning settings Download From this men...

Page 79: ...ode Standard Configures the network controls to the following pre defined settings CA Mode Std Acquisition Mode Basic Standard Open Configures the network controls to the following pre defined settings CA Mode Open Acquisition mode Auto Advanced Enables the POVAdv menu option allowing you to customize the CA Mode and Acquisition settings For more information see Setting up POV Mode on page 4 50 Lo...

Page 80: ... YYYY MM DD DD MM YYYY MM DD YYYY Current date information is displayed in the Active Alarm and Active Warning screens YYYY MM DD Time format 24 Hr 24 Hr SuspendZero 12 Hr 12 Hr SuspendZero Time information is displayed in the Active Alarm and Active Warning screens Time information is normally broadcast as part of the transmitted digital signal and is usually the broadcaster local time relative t...

Page 81: ...Proceed as follows to change the lock level 1 In the Administration menu scroll to select Lock Level and press OK The PIN Entry screen appears 2 Press OK to enter the current password using the numeric keypad on the remote control and press OK For security reasons a default character is substituted for each button pressed 3 Use to select a valid lock level lock levels are displayed from 0 to 3 and...

Page 82: ...word is 1234 Important Proceed with caution when changing the password as this operation cannot be undone If the password is lost or is unavailable contact Cisco customer support To change the lock level password 1 From the Administration screen press the yellow button Adv Admin 2 Select Set Lock Level Password and press OK 3 Press OK to enter the current password and press OK For security a defau...

Page 83: ...g front panel LED and then press the Display button on the remote control or front panel followed by the Menu button to return to the Main Menu Rebooting the Receiver If you need to reboot the receiver for any reason you can perform this function without changing any settings To reboot the receiver 1 From the Advanced Administration screen press the yellow button Reboot A message appears confirmin...

Page 84: ...Open The default is Std Important In Open mode the receiver ignores inconsistent scrambling descriptions within the signal Operating in this mode may cause the decoder not to respond to certain advanced uplink controlled features such as service replacement 3 Set the Acquisition Mode used to build channel lists from allowed service lists Basic Auto or Custom Select Custom to customize the tables u...

Page 85: ...set to Custom Select Rigorous if all default settings must be present in the received signal Select Degraded and only the table parameters present in the received signal will be used to install the receiver The following table displays the default settings for the allowed service lists and frequency tuning settings Allowed Service Lists Auto Basic Custom BAT No No No NIT Yes Yes No SDT Yes No No P...

Page 86: ...unction for the available sub menus is as follows IP Setup From this menu you can configure the receiver for Ethernet operation Unicast IP Setup From this menu you can configure network destinations for unicast transmission Multicast IP Setup From this menu you can configure network destinations for multicast transmission SNMP Setup From this menu you can configure the password to read and write d...

Page 87: ... Ethernet ports Port 1 and Port 2 Click the blue button Next Port in the IP Setup menu to toggle between the two ports Note Only Port 1 is available for this release MPE Output The Multiprotocol Encapsulation MPE output provides a means to carry packet oriented IP protocols on top of a transport stream The MPE output receives IP packets from the transport stream and the IP data can be sent through...

Page 88: ... data is forwarded Forward All It can forward up to 5 PIDs at the maximum bit rates shown in the following table Otherwise select Forward None 3 Set the MPE Optimization setting Select High Bitrate default to accumulate the IP packets before they are processed in short bursts increasing the allowable bit rate of MPE data Select Low Jitter to emit the IP packets in a constant stream resulting in lo...

Page 89: ...e following table shows the most commonly used Subnet mask values to enter for a chosen IP address mask which will depend on the size of your network Note Only Port 1 is available for this release Selection Options Description IP Address 12 digits in length Sets the IP Address for its participation in a Network environment Mask 8 to 32 Sets the Subnet Mask for its participation in a Network enviro...

Page 90: ...ss is necessary if the network address is not on a local network Proceed as follows to view the Unicast IP addresses 1 From the Network Setup screen select Unicast IP Setup and click OK The Unicast IP Setup screen lists all the IP addresses and its Gateway addresses that are participating in a Network environment Adding a Unicast IP Address Proceed as follows to add a Unicast IP Address 1 From the...

Page 91: ...Select Edit or press the blue button Edit The Add Edit Unicast IP screen is displayed 4 Make the necessary changes 5 Select the green button Save Deleting a Unicast IP Address 1 In the Unicast IP Setup screen scroll to the unicast IP you want to delete using the buttons 2 Press OK The Edit Delete Unicast IP screen is displayed 3 Select Delete or press the red button Delete A message appears to con...

Page 92: ... and click OK The Multicast IP Setup screen lists all the fixed multicast destination IP addresses Adding a Multicast IP Address Proceed as follows to add a Multicast IP Address 1 From the Multicast IP Setup screen press the green button Add to add a new address 2 Set the multicast destination IP address in the range from 0 to 255 for each of the four fields in the following format For example 225...

Page 93: ...e Multicast IP screen is displayed 3 Select Edit or press the blue button Edit The Add Edit Multicast IP screen is displayed 4 Make the necessary changes 5 Select the green button Save Deleting a Multicast IP Address 1 In the Multicast IP Setup screen scroll to the multicast IP you want to delete using the buttons 2 Press OK The Edit Delete Multicast IP screen is displayed 3 Select Delete or press...

Page 94: ...lic or a custom string The SNMP Community Read Write is used when communicating with a device within an SNMP environment These commands allow you to set the password to read and write data to a device to display diagnostics traps alarms The default community string is public To set a custom community string enter an alphanumeric character string up to 31 characters in length identifying the passwo...

Page 95: ...ote You can assign up to 10 entries to the Trap Destination and Community String fields Proceed as follows to view trap destinations From the SNMP Setup screen press the yellow button Trap Dest to view trap destinations The Trap Destination Setup screen displays a list of trap destination addresses and the associated community string ...

Page 96: ...ant to edit or delete and press OK 2 Press the blue button Edit to edit the address Press the red button Delete to remove the address from the Trap Destination list 3 If you pressed the blue button you can edit the Trap Destination Address and Community String and press the green button Save to save your changes 4 If you pressed the red button Delete a warning message appears Press OK to delete th...

Page 97: ...t of a noisy signal Proceed as follows to configure the noise cutoffs 1 From the Advanced Setup screen select Noise Cutoffs and press OK A message appears confirming that you want to edit the noise cutoffs 2 Select Yes to edit Otherwise select No 3 The following table describes each of the options Selection Options Description Default Noise Cutoffs Enable or Disable Sets whether to enable or disab...

Page 98: ...second The delay is between the time the condition is first detected and the time the transport is muted 0 0 DVB S DVB S2 TS Restore 5 0 to 20 0 dB This sets how the receiver reacts when the signal quality is severely degraded when using DVB S or DVB S2 modulation This allows you to set the transport C N margin values for the receiver The receiver uses these noise values settings as limits during ...

Page 99: ...elay of 4 seconds The delay is between the time the condition is first detected and the time the transport is muted 0 0 DVB S DVB S2 Audio Restore 5 0 to 20 0 dB This is used to set the Audio channel Cutoff and Restore C N margin values limits to mute audio when the signal quality is severely degraded when using DVB S or DVB S2 modulation The Restore is the upper limit for the audio C N margin set...

Page 100: ...ant to restore the transport stream and audio C N margin options to their factory set default values press the blue button Default A message appears confirming to restore to default values Press OK to confirm 5 Press the green button Save to save and apply the settings to the receiver Audio Mute Audio Restore 0 1 0 0 Audio Muted Audio Restored Audio C N Margin ...

Page 101: ...nner or on screen menus are displayed 3 The Active Alarms displays the number of currently active Alarms and the Active Warnings indicates the number of currently active Warnings 4 Press the yellow button Alarm to configure the alarm settings Press the blue button Warning to configure the warning settings To configure the Alarm settings 1 From the Alarms Warnings screen press the yellow button Ala...

Page 102: ...P trap message will be sent to the trap destination otherwise the fault message will be ignored Warning Setting Description Warning Name Displays a list of the warning messages You can scroll through the list using the buttons Warning Enable When set to Yes the warning message will be reported When set to No the fault won t be reported Send Trap D9865D only When set to Yes the SNMP trap message wi...

Page 103: ...lect Download and press OK 2 Select the DL Mode The options are Always Once or Never This feature is set to Always for normal operation 3 Press the green button Restart DL to start an over the air download You can press the red button Abort DL at any time to abort the download operation 4 Once the download is complete the receiver reboots Following reboot the receiver returns to the last viewed ch...

Page 104: ...afe App Version displays the factory loaded application version number To Change the Download Application The Download App field allows you to select a different application version application to load to your receiver Press the green button Load App to load the selected application version and reboot the receiver Press the blue button Safe App to reboot the receiver and load the factory installed...

Page 105: ...D9865 receiver s hardware information Service This menu displays the channel service information Channel This menu displays the current channel information DVB CI This menu displays the CAM Conditional Access Module Smart Card information for the CI Common Interface slot Device Status This menu displays the status of the D9865 receiver Active Alarm This menu lists all the active alarm messages Act...

Page 106: ...table displays the version information Version Information Description Curr Ver Indicates the currently running loaded application version number Safe Ver Indicates the factory loaded application version number Boot Ver Indicates the receiver Boot application version number PIC Ver Indicates the Programmable Interrupt Controller PIC version number Tuner Ver Indicates the version number of the tune...

Page 107: ... number of the receiver Board Indicates the board type Revision Indicates the board revision number Tracking ID This is the unique Tracking ID number that identifies the product version PWB Serial Number Displays the serial number for the PWB printed wiring board MAC Address 1 MAC Address 2 D9865D only Indicates the MAC addresses assigned to the Ethernet interface at the time of manufacture IP Add...

Page 108: ... Installed Options To view the Installed Options Proceed as follows to view the installed hardware options From the Hardware Information screen press the yellow button Inst Opt The Installed Options screen displays the hardware options installed in the current D9865 satellite receiver ...

Page 109: ...nnels These channels can include video audio and or data services All authorized virtual channel services are provided via PowerVu Network Centre PNC system software and broadcast facility equipment and are decoded by the receiver You can view available subscriber services for any received virtual received channel on this menu and tune to the selected channel by entering the particular Channel Num...

Page 110: ...hannel number press OK Enter the number using the keypad on the remote control and click OK It tunes to the selected channel Channel Name Current channel name associated with the channel number Last Activated Preset Indicates the number of the last activated preset CA Authorized Indicates whether the receiver is authorized to receive the signal CA Id Indicates the identification number of the CA u...

Page 111: ...nformation see Configuring the Common Interface CI Information on page 5 28 To View the Current DVB CI Information Proceed as follows to view the DVB CI information From the Info screen select DVB CI and press OK The DVB CI Information screen displays the following information DVB CI Information Description CI System Name Indicates the system name of the CAM CAM Manufacturer Displays the manufactu...

Page 112: ...Receiver Installation and Operation Guide 4035197 Rev C S No System Name System ID Displays the CA system identification number and name of the CAM Some CAMs may support multiple CA system IDs DVB CI Information Description ...

Page 113: ...eceiver was manufactured Last Power On Date Time Displays the date and time when the receiver was powered up Total Powered On Hours Displays the total number of hours that the receiver has been operating Hours Since Last Power On Displays the number of hours since the last power on Total Reset Count Displays the total number of times the receiver has been restarted Clearable Reset Count Displays t...

Page 114: ...e Info screen select Active Alarm and press OK The Active Alarm screen displays all the active alarm messages for the D9865 system The following table shows the alarm status table information Active Alarm Information Description Name of Alarm Name of the alarm For more information on alarm messages refer to Messages on page 7 2 Set Since Date and time of the alarm Details Displays the content of t...

Page 115: ...Info screen select Active Warning and press OK The Active Warning screen displays all the active warning messages for the D9865 system The following table shows the warning status table information Active Warning Information Description Name of Warning Name of the warning For more information on warning messages refer to Messages on page 7 2 Set Since Date and time of the warning Details Displays ...

Page 116: ...nal polarization setting This setting is only applicable when LNB Power is set to H NIT or V NIT The selected setting must match the polarization of the transmitted signal FEC Indicates the FEC Forward Error Correction rate of the received signal LO Freq 1 2 Displays the Local Oscillator frequency 1 and 2 Crossover Indicates the crossover frequency which is an internal threshold frequency used for...

Page 117: ...ative quality of the received RF input signal PV BER Indicates the PV Post Viterbi BER of the received signal DVB S only LDPC BER Indicates the LDPC Low Density Parity Check error rate of the selected input DVB S2 only PER Indicates the current PER Packet Error Rate C N Margin Indicates the current Carrier to Noise Margin of the received signal in dB The Carrier to Noise margin is the actual dista...

Page 118: ...nostics The Advanced RF diagnostics screen is primarily used by Cisco customer support for information purposes only if needed Proceed as follows to view the Advanced RF Diagnostics screen From the RF Status screen press the blue button Adv RF Press the blue button ClrErrCnt to clear the error counters ...

Page 119: ...of transmitted ADP information being accurately received and processed Ideally the ADP ENC Passed and ADP ENC Total Received numbers should be identical ADP ENC Total Received Indicates the total Encrypted Addressed Data Packet Count This count indicates the amount of transmitted ADP information being accurately received and processed Ideally the ADP ENC Passed and ADP ENC Total Received numbers s...

Page 120: ...ENC and ADP NON numbers should be cleared These same values are also reset whenever the receiver is turned on reset or power cycled ADP NON Total Received Indicates the total Non Encrypted Addressed Data Packet count This count indicates the amount of transmitted ADP information being accurately received and processed Ideally the ADP NON Passed and ADP NON Total Received numbers should be identica...

Page 121: ...ting up SI Receive Parameters 5 16 Setting up Muting Threshold Controls 5 18 Setting up the Tuning Presets LNB 5 21 Setting up LNB Presets 5 23 Viewing Input Status 5 25 Setting the Channel Information 5 26 Configuring the Common Interface CI Information 5 28 Viewing the PSI Tables 5 32 Viewing PSI Frequency Information 5 33 Viewing the PSI Channels 5 34 Setting up the Video 5 35 Configuring Capti...

Page 122: ... the Alarm Warning Status 5 53 Setting Up Alarms and Warnings 5 54 Viewing the Alarm Warning History 5 56 Viewing Version Information 5 57 Setting Up Import Export Information 5 59 Viewing the Backup Restore History 5 61 Managing D9865 Web GUI Accounts 5 62 Configuring Lock Level Settings 5 65 Viewing Contact Information 5 67 Viewing Diagnostic Logs 5 68 Viewing the Usage Counters 5 69 Performing ...

Page 123: ...password is localadmin If you have forgotten your username and password you can reset them to its factory defaults from the on screen menu of the D9865 Satellite Receiver For more information refer to System Information on page 4 71 Important The password and user name will be remembered for the whole web session Close the web browser if you want to prevent others from accessing the settings of th...

Page 124: ...e main settings of the D9865 Satellite Receiver The buttons above the sections in the Summary Dashboard are shortcuts to the various setup pages For example click Tuning Setup to open the Tuning Setup page You can customize the Summary Dashboard by temporarily minimizing or removing the modules displayed Each module has a maximize and minimize button allowing you to view or hide various modules Th...

Page 125: ...uch as the audio format and sampling frequency Current Input Status Displays the current RF Tuning Status information including the downlink frequency and signal status Tuner Performance Displays the satellite dish status such as the C N Margin and Signal Level Video Status Displays the current video information Channel Status Displays the channel status information such as the type of CA used and...

Page 126: ...figure dish pointing alignment view input status configure channels configure CI Common Interface settings view PSI Frequency and Channel tables Audio Video From this page you can configure video settings set up closed caption and subtitles configure audio settings view current audio status System Settings From this page you can view alarm and warning status information configure ethernet ports co...

Page 127: ... changes Button Description Apply Saves and applies the settings to the receiver Note If you make changes on a web page ensure that you apply the changes before moving to another page If you move to another page without saving your edits changes the web GUI will revert to the previously saved settings and the changes will be lost Also ensure that you save all changes on a web page before leaving y...

Page 128: ...4035197 Rev C D9865 Web GUI Environment Continued The About Window The top right hand corner of the D9865 web GUI has an About link Click to open the About window The About window displays the current D9865 system version information and the copyright information ...

Page 129: ...nlink Frequency used by the receiver for tuning the received digital signal You can enter a value in the range from 0 0 to 15 0 GHz The formula for C Band is Downlink Freq LO Freq L Band Freq The formula for Ku Band is Downlink Freq LO Freq L Band Freq 3 Type the Symbol Rate The symbol rate must match that of transmitted signal You can enter a value in the range from 1 0 to 45 0 MS s for DVB S or ...

Page 130: ... NIT the signal polarization is automatically read from the NIT Power will not be applied to the LNB if LNB Power is set to Off Note LNB power must be on if DiSEqC is required For more information see LNB Power Settings on page 4 25 8 Enter the Network ID of the uplink signal the receiver is to receive when using this preset You can obtain the network ID from your service provider The default is 1...

Page 131: ...ate of the received signal Modulation Type Indicates the modulation type for the received signal Pilots Indicates whether the pilots for the DVB S2 modulation is on or off I Q Indicates the input signal spectrum inversion setting Signal Status Indicates the current signal lock status for the input Locked Receiver is locked to a carrier with no valid content Lock Sig Receiver is locked to a carrier...

Page 132: ... dish control Proceed as follows to set up the dish in User Action mode 1 From the user interface of the D9865 Satellite Receiver click Input Satellite expand Tuning Setup and then click Dish Pointing The Dish Pointing page is displayed 2 Enter the Satellite Number identifying the saved satellite location as defined by the dish motor manufacturer You can enter a value in the range from 1 to 255 3 ...

Page 133: ... the received RF input signal It is displayed in the range from 0 to 100 RF Lock Indicates whether the receiver is synchronized with the received RF signal AFC Indicates the current Automatic Frequency Control adjustment in MHz LDPC ER Indicates the bit rate of the input stream of the LDPC error correction stage DVB S2 only Packet ER Indicates the current Packet Error Rate PV BER Indicates the PV ...

Page 134: ...e Installer Action The following table describes the actions available Options Description Continuous West Movement Moves the dish west until it reaches its limit Ensure that the dish can move to its limit without any obstructions Continuous East Movement Moves the dish east until it reaches its limit Ensure that the dish can move to its limit without any obstructions Stop Move Stops movement of t...

Page 135: ...de For more information see above 7 Click Apply Goto Satellite Moves the dish to the selected pre stored satellite position Satellite positions are stored in the dish motor if supported not in the receiver Store Satellite Stores the current dish position as a Satellite Number if supported by the dish motor Clear Limits Clears the dish east and west limits stored in the dish motor Store East Limits...

Page 136: ...n click SI Receive Setup The SI Receive Setup page is displayed 2 From the Acquisition Mode drop down list select the mode used to build channel lists from allowed service lists The selections are Auto Basic or Custom The default is Basic If you select Custom click Configure Custom SI Recv and the Configure Custom SI Recv window opens 3 Set the Frequency Tuning Mode which determines whether the re...

Page 137: ...upported in the current release 6 Click OK 7 Select the Conditional Access CA Mode that determines which programs can be viewed via the receiver You can select Std preferred or Open Important In Open mode the receiver ignores inconsistent scrambling descriptions within the signal Operating in this mode may cause the decoder not to respond to certain advanced uplink controlled features such as serv...

Page 138: ... N Margin and DVB S2 C N Margin sets how the receiver reacts when the signal quality is severely degraded when using DVB S or DVB S2 modulation This allows you to set the transport C N margin values for the receiver The receiver uses these noise values settings as limits during normal operation to determine whether to mute the transport in the event of a noisy signal poor signal or no signal condi...

Page 139: ...udio when the signal quality is severely degraded when using DVB S or DVB S2 modulation The Audio Mute is the lower limit for the audio C N margin setting Audio will be muted when the C N margin is below the Cutoff setting for a nominal delay of 4 seconds The delay is between the time the condition is first detected and the time the transport is muted The adjustable operating range is from 5 0 to ...

Page 140: ...ting Threshold Controls Continued Audio Default C N Margin Relationship 5 Click Apply If you want to restore the transport stream and audio C N margin options to their factory set default values click Reset Defaults Audio Mute Audio Restore 0 1 0 0 Audio Muted Audio Restored Audio C N Margin ...

Page 141: ...erface of the D9865 click Input Satellite Tuning Presets The Tuning Presets page is displayed 2 Select the Preset Number a value in the range from 1 to 64 3 Enter the Preset network Name 4 Enter the Network ID obtained from your service provider 5 Enter the LNB Configuration a value in the range from 1 to 10 6 Select the Modulation Type for the received signal DVB S or DVB S2 7 Set the Downlink Fr...

Page 142: ...or DVB S2 9 The Last Activated Preset displays the number of the last activated preset 10 The Current Input Status section displays the current RF Tuning Status information including the downlink frequency and signal status 11 Click Apply to Preset to apply the settings to the receiver Click Activate to choose the preset This will activate the currently displayed preset as the active preset You wi...

Page 143: ...f power is provided via the input to an external LNB connection You can set the LNB Power to Off 18 H 13 V H NIT or V NIT The default is 18 H If LNB Power is set to V NIT or H NIT the signal polarization is automatically read from the NIT Power will not be applied to the LNB if LNB Power is set to Off Note LNB power must be on if DiSEqC is required For more information see LNB Power Settings on pa...

Page 144: ... oscillator 2 frequency This option is only used in dual band LNB applications LO Freq 2 must be greater than LO Freq 1 The default is 0 0 GHz 7 Enter the Crossover This is an internal threshold frequency used for selecting the LO1 or LO2 frequency depending on the current downlink frequency settings This option is only used in dual band LNB applications The default is 0 0 GHz 8 Enable or disable ...

Page 145: ...ce of the D9865 click Input Satellite Input Status The Input Status page is displayed The Input Status page displays the active input port receiving the signal The Current Input Status section displays current RF Tuning Status information including the downlink frequency and signal status The Tuner Performance section displays the satellite dish status such as the C N Margin and Signal Level ...

Page 146: ...ual channels These channels can include video audio and or data services All authorized virtual channel services are provided via PowerVu Network Centre PNC system software and broadcast facility equipment and are decoded by the receiver You can view available subscriber services for any received virtual received channel on this menu and tune to the selected channel by entering the particular chan...

Page 147: ...ion section displays the PIDs associated with a selected channel Authorized Indicates whether the receiver is authorized to receive the signal Scrambled Indicates whether the received signal is scrambled Encrypted Indicates whether the received signal is encrypted Channel Information Description ...

Page 148: ... purchased from Cisco For a list of the supported CAMs see Common Interface Modules on page 3 5 Proceed as follows to configure the CI settings 1 From the user interface of the D9865 click Input Conditional Access The CI Setup page is displayed 2 The Decryption Mode determines whether to decrypt the program on the selected CAM Yes No Comp Select Comp to customize the PID or stream type to decrypt ...

Page 149: ... will not decrypt The default is Disable 7 Set the Transport ID and Original Network ID if you had set the TS ONID Check to Enable If the incoming stream does not match the specified IDs here the CAM will not decrypt You can enter a value in the range from 0 to 65535 8 If you selected Comp as the Decryption Mode you can insert and maintain customized records in the CI Component Setup section Each ...

Page 150: ...hexadecimal value for the Stream Type and a range from 1 to 64 for the Stream Instance Click Apply 12 To delete a record identify the record you want to remove and click Delete 13 Scroll down to view the CI Status information The following table describes the CI Status Stream Type Set Mode to Stream select Stream Category audio video subtitle ttx or user and enter Stream Instance of the stream typ...

Page 151: ...Version The hardware version number of the CAM Application Version The software version number of the CAM CAM Status Status of the CAM Ready or Not Ready System ID Description Index Indicates the customized record number 1 to 64 up to 32 records for each CAM Name System name of the CAM ID Displays the CA system identification ID of the CAM Some CAMs may support multiple CA system IDs CI Status Des...

Page 152: ... PSI Tables page is displayed The PSI Table is read only The following is a list of the various columns Abbreviation Description Table Type Table Type i e NIT PMT etc Table ID Extension MPEG DVB Table ID Status Reception Status Version Table Version number PID Program PID number Number of Sections PSI tables are received in sections This indicates the section number received This information is us...

Page 153: ...e PSI Frequency table is read only The following is a list of the various columns Abbreviation Description Transport Stream ID Transport ID Frequency GHz Downlink Frequency GHz Symbol Rate MSym Symbol Rate Msym s Orbital Position Orbital Position in degrees Polarization Polarity of the received signal H V or Off Flag Satellite position in degrees in combination with the direction East or West FEC ...

Page 154: ...le From the user interface of the D9865 click Input Stream Details PSI Channel The PSI Channel page is displayed The PSI Channel table is read only The following is a list of the various columns Abbreviation Description Service ID Virtual Channel TS ID Transport Stream ID Program Name Name of the program PMT PID Program Map Table PID ECM PID Entitlement Control Message PID ...

Page 155: ...5 line systems Select PAL M for 525 line format for Brazil Select PAL N AR for 625 line format for Argentina Select NTSC or NTSC J for 525 line systems Select Auto for the receiver to automatically detect the correct SD video format 4 Select the Composite Aspect Ratio of the intended TV system 4 3 or 16 9 5 The Aspect Ratio Mode is the conversion that the receiver will perform on the incoming sign...

Page 156: ...of the screen 8 The Video Status section displays the current video information such as the aspect ratio mode encoding format and bit rate 9 Click Apply WSS Mode Description Passthrough Passes WSS unmodified as received by the D9865 receiver on VBI LIne 23 when present Auto Create Creates WSS to output the correct aspect ratio when performing aspect ratio conversion otherwise it is passed through ...

Page 157: ... From the user interface of the D9865 click Audio Video expand Video Setup and then click Captions The Captions page is displayed 2 Select the Preferred Closed Caption Mode There are multiple in the stream The default is Auto Note SA Custom is not supported when telecine video coding is enabled 3 The Status section displays the actual caption mode used This is read only 4 Click Apply ...

Page 158: ... each of the available options Op Mode Selection Description Off No subtitles are displayed On Functions as an Auto setting DVB subtitles are displayed when only DVB subtitles are transmitted on the channel and likewise Imitext subtitles are displayed when only Imitext subtitles are transmitted on the channel When both DVB and Imitext subtitles are available on the same channel only DVB subtitles ...

Page 159: ...e List Language Entry and PMT Order are more applicable for advanced applications The following table describes each of the available options and how to set them Imitext Displays only Imitext subtitles For example if Imitext is selected but both DVB and Imitext subtitles are being transmitted on the same channel only Imitext subtitles will be displayed Op Mode Selection Description BackGnd Option ...

Page 160: ...ant is not in the list In this case enter the three character code provided by your uplink service provider e g eng for English PMT Order Use this setting to select one of up to eight languages as assigned in the PMT for the tuned channel on the receiver Scroll through the PMT Order to select the correct language within the order i e First to Eighth available from your uplink service provider ...

Page 161: ... Digital Compressed The following table displays the effects of Dolby Audio Preference setting on audio outputs based on the type of audio being decoded Input Output Digital Audio Preference PCM Dolby Digital Compressed S PDIF HDMI MPEG LA MPEG1 and MPEG2 PCM PCM PCM PCM Dolby Digital PCM Dolby Digital follows IEC 61937 Dolby Digital follows IEC 61937 Dolby Digital follows IEC 61937 Dolby Digital ...

Page 162: ... the audio channel ranges from 0 to 60 You can enter a value or use the provided slider to adjust the volume 6 The Audio Status section displays the following information 7 Click Apply Dolby Digital Plus 1 5 Mbps PCM Dolby Digital follows IEC 61937 Dolby Digital follows IEC 61937 Dolby Digital follows IEC 61937 MPEG2 AAC MPEG4 AAC and HEAAC v1 and v2 PCM MPEG2 AAC MPEG4 AAC and HEAAC follows IEC 6...

Page 163: ...e displays the system information Identity Information Description Model Number Indicates the model number of the receiver Model Name Indicates the model name of the receiver Catalogue Number Indicates the catalogue number of the receiver Customer Code Indicates the unique customer code assigned to an organization by Cisco Serial Number Indicates the unique serial number of the receiver Tracking I...

Page 164: ...rmation Proceed as follows to view the features or license information From the user interface of the D9865 click System Settings System expand Identification and then click Features Licenses The Features Licenses page is displayed The Hardware Features section displays the hardware options installed in the current D9865 satellite receiver ...

Page 165: ...tem IP Settings The IP Settings page is displayed 2 For the Management and Data Port Settings set the following parameters Selection Description IP Address Sets the IP Address for its participation in a Network environment The IP Address is 12 digits in length IP Mask Sets Subnet Mask for its participation in a Network environment You can enter a value in the range from 8 to 32 Gateway Address Set...

Page 166: ...e MPE data is forwarded Forward All via the Gateway It can forward up to 5 PIDs at the maximum bit rates shown in the following table Otherwise select Forward None 3 Set the MPE Optimization setting Select High Bitrate default to accumulate the IP packets before they are processed in short bursts increasing the allowable bit rate of MPE data Select Low Jitter to emit the IP packets in a constant s...

Page 167: ... length in the following format Set the subnet Mask for its participation in a Network environment from 8 to 32 Set the network Gateway Address used to expose the receiver to a WAN The address must be 12 digits in length in the following format Click Add To remove an address entry select the entry and click Delete 5 The Multicast Filtering Addresses section lists the multicast destination IP addre...

Page 168: ...allow you to set the password to read and write data to a device to display diagnostics traps alarms The default community string is public To set a custom community string enter an alphanumeric character string up to 31 characters in length identifying the password for the device Note The community string is case sensitive 3 Enter the System Name System Location and System Contact information of ...

Page 169: ...r events i e fault messages The IP address is up to 12 digits in length e g 155 128 100 200 In the Community String field set the community string for the associated trap IP address You can enter public or a custom string up to 31 characters The default is public To edit delete an existing trap destination select the trap destination entry by clicking on the radio button Make the necessary changes...

Page 170: ...YY MM DD YYYY 3 Set the Time Format of the receiver Time information is normally broadcast as part of the transmitted digital signal It is usually the broadcaster local time relative to Greenwich Mean Time GMT The following formats are supported 24 Hr 24 Hr SuspendZero 12 Hr 12 Hr SuspendZero 4 Set the GMT Time Offset The time is displayed using a time zone instead of the true local time If the cu...

Page 171: ... Reminders page is displayed 2 The Favorites section lists all the favorite profiles configured in the D9865 Favorites allow you to surf through the channels you have set up as your favorite channels skipping over other channels By default All Channels authorized or unauthorized channels are displayed Select Authorized Channels Only to browse channels that are authorized by your uplink provider on...

Page 172: ...nner or on screen menus are displayed 4 The Reminders List displays a list of reminders set using the on screen display 5 Click Apply To Edit a Favorites Profile 1 Select a favorite profile and click Edit The Edit Favorite screen is displayed The following is an example 2 Edit the channel profile name if required 3 Select the channels from the All Channels list and click right to include the chann...

Page 173: ...ing messages 1 From the user interface of the D9865 click System Settings Alarms Status The Status page is displayed 2 The Fault Summary section displays the number of currently active Alarms and Warnings 3 The Alarm Warning Status section displays the name of the active alarm warning the alarm warning message and the date and time of the alarm For more information on alarm messages refer to Messa...

Page 174: ...ges For more information on alarm messages refer to Messages on page 7 2 3 Set Enable Disable to Yes and the alarm message will be reported Set to No and the fault won t be reported 4 Set Trap to Yes and the SNMP trap message will be sent to the trap destination otherwise the fault message will be ignored Note This is for D9865D only 5 Click on the Trap Configuration link to view and or modify tra...

Page 175: ... list of alarm fault messages For more information on alarm messages refer to Messages on page 7 2 3 Set Enable Disable to Yes and the warning message will be reported Set to No and the fault won t be reported 4 Set Trap to Yes and the SNMP trap message will be sent to the trap destination otherwise the fault message will be ignored Note This is for D9865D only 5 Click on the Trap Configuration li...

Page 176: ...oceed as follows to view the Alarm Warning History information From the user interface of the D9865 click System Settings Alarms History The History page is displayed The alarm and warning History page displays all the past system event messages and their set and cleared dates and times For more information on the alarm messages refer to Messages on page 7 2 ...

Page 177: ... Versions page displays the following information Version Information Description Current Application Version Indicates the currently running loaded application version number Safe Application Version Indicates the factory loaded application version number Minimum Compatible Version Indicates the minimum application version you can download Boot Version Indicates the receiver Boot application vers...

Page 178: ...ick Erase to remove the selected application version You will be prompted to continue or not Press OK to continue the deletion To Change the Download Application In the Download APP section click Browse to select the new version of the D9865 Satellite Receiver s software application The Choose File dialog opens Select the upgrade file and click Open Click Download to download the selected upgrade ...

Page 179: ...File Transfer section you can export and or import device settings and transport network information 2 Select Export Device Settings Transport Network Information and click Export to download device settings and transport network information as a file to the designated file folder 3 Select Export User Device Settings only and click Export to download user settings as a file to the designated file ...

Page 180: ...12 characters in length e g 171 300 100 200 and in the range from 0 to 255 8 Set the FTP User Name and FTP Password to access the FTP server Note The FTP Password is not retained in the receiver You must re enter the password before initiating the backup or restore operation 9 Set the FTP Port Number of the FTP server used to store the backup restore file You can enter a port number in the range f...

Page 181: ... Restore History and Operation History table information Status Description Last Backup File Name Name of the file that was successfully exported Backup Timestamp Date and time of the last successful backup file saved Last Restored File Name Name of the last file that was successfully restored Restore Time Stamp Date and time of the last successful restore Operation Status Status of the current ba...

Page 182: ...o add new users delete users change usernames and modify its own password All other users are only allowed to modify their own passwords To Configure the User Login Passwords Proceed as follows to change the login password 1 From the user interface of the D9865 click System Settings Security Accounts Account Management The Account Management page is displayed 2 In the Enter Current Password type t...

Page 183: ... user accounts The Add Login Account window is displayed 4 In the Username field enter a user ID The new username should not match any of the usernames already defined in the Logins Accounts table 5 In the New Password field enter a password to assign the user ID The following are rules for creating a new password It cannot contain any of the Username It cannot contain any of the following strings...

Page 184: ...ng table illustrates the different login types To delete a user account Note This feature is available to a user with Admin privileges only 1 In the Account Management table select the user you want to remove 2 Click Delete The Delete Login Account window is displayed 3 Enter your Administrator Password to confirm the deletion 4 Click OK The selected user account is deleted Account Type Access Gue...

Page 185: ...ettings page is displayed 2 Click Change Lock Level and the Change Lock Level window is displayed 3 Select the Lock Level which restricts access and prevents unauthorized changes to the receiver settings 0 1 2 or 3 The default setting is 0 Note For details on the four lock levels see D9865 Satellite Receiver Lock Levels on page C 2 4 Enter the Password to change the lock level The default password...

Page 186: ... when changing the password as this operation cannot be undone If the password is lost or is unavailable contact Cisco customer support To change the lock level password 1 In the Lock Level Settings page click Change Lock Level Password The Change Lock Level Password window is displayed 2 Enter the Current lock level Password 3 In the Enter New Password field enter the new password any number from...

Page 187: ...g Contact Information To View Cisco Contact Information Proceed as follows to view contact information From the user interface of the D9865 click Support Contact The Contact Information page is displayed The Contact Information page displays all the Cisco customer support information ...

Page 188: ...lows to view the Diagnostic Log messages page From the user interface of the D9865 click Support Logs Diagnostic Logs The Diagnostic Logs page is displayed The Diagnostic Logs page displays all the system log messages with their dates and times Click on the arrow next to Set Date and Time column to sort by date and time Click to sort by date and time ...

Page 189: ...lays the date and time when the receiver was manufactured Last Power On Date and Time Displays the date and time when the receiver was powered up Lifetime Hours Powered Displays the number of hours since the last power on Lifetime Reset Counter Displays the total number of times the receiver has been restarted Clearable Reset Counter Displays the number of restarts since the last time the restart ...

Page 190: ...on Guide 4035197 Rev C Click Clear Reset Counter to clear the Clearable Reset Counter field and it resets the counter back to 0 Last Reset Reason Displays the reason for the last restart i e power cycle or manual reset Device Status Information Description ...

Page 191: ... application version You will be prompted to continue or not Press OK to continue the deletion Click Factory Reset to perform a reset of receiver settings back to the factory set default values A warning message prompts you to confirm the operation Click OK to continue or No to cancel the operation Click Reboot Receiver to reboot the receiver You will be prompted to verify the operation Click Yes ...

Page 192: ...5 72 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C ...

Page 193: ...9865 Satellite Receiver Installation and Operation Guide 6 1 Chapter 6 Customer Information Overview In This Chapter This chapter contains the following topics Topic See Page Product Support 6 2 Returning Products 6 4 ...

Page 194: ...resentative most experienced with their Cisco product Customer Support Centers also provide the following pre and post sales support services for Cisco products Training Support On and off site training plus technical support services are available for purchase for both equipment operators and system administrators Warranty and Post Warranty Support Warranty and post warranty support services are ...

Page 195: ...co of the problem immediately providing the model number and serial number of the equipment plus details of the problem Upon receipt of this information service information and shipping instructions will be provided 2 Upon receipt of instructions return the product by prepaid freight Refer to the section Returning Products for details In Case of a Fault If your product requires repair perform the ...

Page 196: ...r revalidate an existing one 2 Provide the following information to the customer service representative Product name model number part number serial number if applicable Quantity of products to return A reason for returning the product Your company name contact telephone number email address and fax number Any service contract details Purchase order number of repair disposition authority if availa...

Page 197: ... Important You are responsible for delivering the returned product to Cisco safely and undamaged Shipments damaged due to improper packaging may be refused and returned to you at your expense Do not return any power cords or accessories 2 Write the RMA number on the outside of the container Note Absence of the RMA number may delay processing of product repair and or result in the equipment being r...

Page 198: ...6 6 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C ...

Page 199: ...ice and Maintenance Overview Introduction This chapter provides additional information on the alarms and warnings of the D9865 Satellite Receiver It also provides troubleshooting tips In This Chapter This chapter contains the following topics Topic See Page Messages 7 2 Troubleshooting 7 19 ...

Page 200: ...status The Set Messages and Clear Messages are displayed in the Warning History when the messages are set or cleared respectively Alarms Alarm Message Type Message Cause Remedy Description Severity Signal Status Set Signal is lost Cause Loss of RF signal Loss of RF lock Loss of Transport data Invalid frequency or other tuning parameters Remedy Check cables Check tuning parameters Loss of signal Mi...

Page 201: ...because at a minimum it needs to match one blackout code Channel uses an unknown CA system Cause Conditional access not supported Remedy Contact your uplink service provider to determine whether you are authorized to receive the current program at this time Non SA conditional access system Channel authorization refused ISE UA does not match factory configuration Channel requires an IRD with CA sup...

Page 202: ... CAM Minor Clear Descrambling OK Shutdown Event Set DL APP REBOOT Cause User request requires reboot or internal system error Remedy If it is an internal system error fault clear alarms reset the unit notify customer service if the problem persists New application downloaded system requires reboot Major I2C Failure Internal system error User requested APP change Runnable application change require...

Page 203: ..._Cl popula teNvsRecords STAPI_Init DB_Array32_Cl init failed DB_FlagArray32_Cl init failed Wrong DB Item detected item AAA table BBB DB_Item_Cl addItem failed Memory allocation error on DB table construction DB_Table_Cl addTa ble failed DB_Table_Cl addIte m failed too many DB Items DBT Init Failed AAA Framework Registration Error 7109 exception Code X Address Y Task Z Memory Error AAA Phase X Prod...

Page 204: ...table creation failed FPGA Settings table creation failed Prod Aud Tbl creation failed Prod FE Tbl creation failed Product Version table creation failed Product User Address table creation failed Product Reference Number table creation failed Time Control object creation failed Wrong UIC Item detected item AAA table BBB Alarm Message Type Message Cause Remedy Description Severity ...

Page 205: ... System Partition UD ud_init_phase_4 FAILED to create partition FW Memory or List Full Internal system error Framework Registration Error WDOG task watchdog aud st wdog has expired Software detected an error in operation WDOG task watchdog MC OCM has expired WDOG task watchdog MC SCRIPT has expired WDOG task watchdog Secondary WD has expired Alarm Message Type Message Cause Remedy Description Seve...

Page 206: ...e issue Remedy Clear alarms reset the unit and notify customer service if the problem persists DDR RAM on LMI bus not working Major Clear LMI Video SDRAM exhaust test passed DDR RAM on LMI bus OK Param Storage Set DB NVS flushing ignored Cause Hardware issue Remedy Clear alarms reset the unit and notify customer service if the problem persists Non volatile storage system failed to update fully Maj...

Page 207: ...e LNB PS Set LNBPS No Load Cause Hardware or wiring issue Remedy Clear alarms check LNB and wiring and notify customer service if the problem persists LNB power overload Minor LNBPS Over Temperature LNBPS Over Loaded LNBPS Short Circuit Clear LNBPS Normal LNB power OK LNBPS Disabled LNBPS Off DiSEqC HW Fault Set DiSEqC Hardware Fault Cause Hardware issue Remedy Clear alarms check LNB and wiring an...

Page 208: ... but BER is beyond muting threshold Clear Signal Quality Fault Cleared Audio Unmuted Transport Processing Set PTI lockup Cause Possible software issue Remedy Clear alarms reset unit and notify customer service if problem persists Programmable transport input module stopped processing any data packet Minor Clear PTI running DL Write Erase Fault APP Flash Write Failed Cause Downloaded application CR...

Page 209: ...rms reset unit and notify customer service if the problem persists KB is not detected by Boot code Major FLASH Not Found Flash memory not detected BOOT Invalid Boot SW cannot be read from memory correctly APP Invalid Application SW cannot be read from memory correctly Clear BOOT passed Alarm Message Type Message Cause Remedy Description Severity ...

Page 210: ...k is in good condition CC error detected in MPE stream data is lost Data lost buffer overflow Cause Buffer overflow detected in MPE stream Remedy Reduce MPE rate Buffer overflow detected in MPE stream data is lost Data lost bad sections Cause Bad section data detected in MPE stream due to original data or overflow issue Remedy Verify uplink is in good condition and or reduce MPE rate Bad sections ...

Page 211: ...emedy Reduce service load Decoder reached the limit of safe CPU load for MPE processing LECTimeout Set LEC Table Missing timeout channels currently unavailable Cause LEC table missing in the signal Remedy Verify uplink is sending LEC tables LEC table missing or not received Major Reset LEC received Alarm Message Type Message Cause Remedy Description Severity ...

Page 212: ...acket loss Buffer Overflow The transport stream is faster than the maximum buffer or the decode engines are having difficulty handling the data sent to them Transport Error Indicator Transport packets are marked as errored upstream of the decoder Clear Continuity Count Error Cleared Trap expires after 30 seconds Buffer Overflow Cleared Transport Error Indicator Cleared Video Format Mismatch Set Vi...

Page 213: ...Table was never received sdt is lost No longer receiving Service Description Clear sdt fault cleared PMT timeout Set pmt timed out Cause Uplink is not sending or is sending intermittently Remedy Clear warning If the problem persists determine if uplink is sending the current SI information table Disable the warning if not using the table Program Mapping Table was never received pmt is lost No long...

Page 214: ...longer receiving Conditional Access Table Clear cat fault cleared ECT timeout Set ect timed out Cause Uplink is not sending or is sending intermittently Remedy Clear warning If the problem persists determine if uplink is sending the current SI information table Disable the warning if not using the table Event Control Table was never received ect is lost No longer receiving Event Control Table Rese...

Page 215: ...esource Use PRI Set Memory or List Near Full Cause Possible software issue Remedy Clear warnings reset the unit and notify customer service if the problem persists Software exceeding allowable usage of internal constructs Clear Backup Operation State Set Backup Active Backup operation started Clear Backup Complete Backup operation complete Backup Failure Reason Set Internal Error Cause Possible so...

Page 216: ...on Process Not Started HDMI monitor is not connected Connect an HDMI or DVI capable monitor if desired HDCP authentication success HDMI monitor is connected and authorized to receive HDMI content TV Out Settings Problem Set Invalid configuration data Cause Incorrect video setup settings Remedy Check the video setup settings TV Channel Number and SD Video Output format For PAL device use channel 21...

Page 217: ...ord is lost or unavailable contact your local service provider Remote Control not operating properly The remote control may be defective or the batteries are incorrectly installed or require replacement Replace or correctly install the remote control batteries Program Not Authorized message is displayed Subscriber services are not authorized for selected channel Check that your subscriber services...

Page 218: ...er channel to compare signal reception Check that a maximum Signal Level is achieved or displayed when aligning the dish No picture or sound You have not turned your receiver on or the receiver is not properly connected to the AC power Your antenna video and or audio cables may be faulty or not properly connected Possible station trouble The signal source for one or more channels is temporarily af...

Page 219: ...e to a temporary solar disturbance Digital Audio setting is not configured properly Same as above Check that the volume is not muted by pressing the VOL or VOL button on the remote control Check another channel to compare signal reception Check the Digital Audio setting in the Audio Setup screen For example if it is set to Dolby Digital ensure that your system supports compressed audio Poor pictur...

Page 220: ...7 22 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C ...

Page 221: ... specifications for the D9865 Satellite Receiver Note The technical specifications are subject to change without prior notice In This Appendix This appendix contains the following topics Topic See Page Receiver Specifications A 2 LNB Requirements A 3 DVB S Eb No C N Ratio A 4 DVB S2 Error Rate Performance ES No C N Ratio A 5 Video Output A 6 Audio Outputs A 7 Power A 8 ...

Page 222: ...N300 421 EN 300468 H 264 Demodulation DVB S QPSK DVB S2 QPSK and 8PSK Number of RF Inputs 1 Parameter Specification Number of RF Inputs 1 Input Level 25 dBm to 65 dBm per carrier Frequency Range 950 MHz to 2150 MHz Symbol Rate Range DVB S 1 0 to 45 MS s DVB S2 1 0 to 31 MS s Satellites C band and Ku band Receiver Spectrum Sense Normal and Inverted Input Impedance 75 Ω ...

Page 223: ... Symbol Rate Stability 1 to 2 99 MS s 0 125 MHz 3 to 5 99 MS s 1 00 MHz 6 to 11 99 MS s 3 00 MHz 12 to 45 MS s 5 00 MHz Parameter Specification LNB Phase Noise Requirement 28 dBc Hz at δF 100 Hz 53 dBc Hz at δF 1 kHz 76 dBc Hz at δF 10 kHz 93 dBc Hz at δF 100 kHz 106 dBc Hz at δF 1 MHz 117 dBc Hz at δF 10 MHz ...

Page 224: ... N Ratio DVB S Eb No C N Ratio Note The D9865 receiver displays the C N Ratio C N Eb No 10 log 2 x FEC X 188 204 Convolutional FEC Rate Eb No Ratio dB in Linear Channel and IF Loop configuration C N at DVB Threshold BW Symbol Rate 1 2 4 5 4 1 2 3 5 0 5 9 3 4 5 5 6 9 5 6 6 0 7 9 7 8 6 4 8 5 ...

Page 225: ...typically degrade up to 0 9 dB with Pilots Off Pilots On must be used for 8PSK 3 5 8PSK 2 3 and 8PSK 3 4 Mode Simulated Es No dB for FEC Frame length 64 800 Typical Performance dB in Linear Channel and IF Loop Configuration QPSK 1 2 1 00 1 2 QPSK 3 5 2 23 2 4 QPSK 2 3 3 10 3 2 QPSK 3 4 4 03 4 2 QPSK 4 5 4 68 4 8 QPSK 5 6 5 18 5 3 QPSK 8 9 6 20 6 4 QPSK 9 10 6 42 6 6 8PSK 3 5 5 50 5 8 8PSK 2 3 6 62...

Page 226: ...5D only Parameter Specification Number of channels 1 Connector Type RCA Video Compression Type MPEG 2 4 2 0 MPEG 4 4 2 0 Level 1 0V pp 10 Video Standard NTSC PAL B G I D M N J supports HD downconversion Parameter Specification Number of Outputs One HDMI digital audio video output supports SD to HD upconversion Parameter Specification Number of Outputs One component Y Pb Pr HD analog video output ...

Page 227: ...ls 1 stereo pair 2 mono channels Connector Type RCA Output Level Unbalanced 2 V rms 10 at 0 dBFS Audio Decompression MPEG 1 Layer 2 Dolby Digital Plus HE AAC Parameter Specification Connector Type RCA Output Impedance 75Ω 20 from 0 1 MHz to 6 0 MHz Signal Amplitude 0 5V 20 at 75Ω Parameter Specification NTSC Lines 10 to 22 fields 1 and 2 PAL Lines 7 to 22 fields 1 and 2 WST WSS VPS ...

Page 228: ...ion Voltage Range 100 V to 240 V AC Line Frequency 50 60 Hz Power Consumption 35 W max LNB Power on satellite input 13 V 18 V 350 mA max Parameter Specification Height 2 36 in 6 0 cm Width 11 69 in 29 7 cm Depth 7 68 in 19 5 cm Weight 5 lbs 2 3 kg Parameter Specification Operating Temperature 0 C to 50 C 32 F to 122 F Storage 20 C to 70 C 4 F to 158 F ...

Page 229: ... 1 Appendix B Default Settings Overview Introduction The D9865 Satellite Receiver is factory configured with default settings unless you have requested a custom factory configuration This appendix lists the factory default settings Topic See Page Factory Default Settings B 2 ...

Page 230: ...ault Settings Tuning Preset Parameter Default Modulation Type DVB S2 Downlink 12 3 GHz Symbol Rate 30 0 MS s Net Id 1 LO Select Off LO Freq 1 10 75 GHz LO Freq 2 0 0 GHz Crossover 0 0 GHz LNB Power 18V DiSEqC Disable DiSEqC Switch Off Roll Off Factor Web GUI only 35 I Q Web GUI only Auto ...

Page 231: ...et Number 1 Preset Number 2 Parameter Default Preset Number 1 Preset Name ET LNB Configuration 1 Modulation Type DVB S Downlink 11 795 GHz Symbol Rate 20 0 MS s NetId 7 Parameter Default Preset Number 2 Preset Name Enterprise LNB Configuration 1 Modulation Type DVB S Downlink 11 851 GHz Symbol Rate 30 5 MS s NetId 3 ...

Page 232: ...mber 3 Preset Number 4 Parameter Default Preset Number 3 Preset Name Exterminator LNB Configuration 1 Modulation Type DVB S Downlink 12 15 GHz Symbol Rate 28 3465 MS s NetId 6 Parameter Default Preset Number 4 Preset Name Spiderman LNB Configuration 1 Modulation Type DVB S Downlink 12 25 GHz Symbol Rate 30 8 MS s NetId 1 ...

Page 233: ... Number 5 Preset Number 6 Parameter Default Preset Number 5 Preset Name Effete LNB Configuration 1 Modulation Type DVB S2 Downlink 12 31 GHz Symbol Rate 30 0 Ms s NetId 1 Parameter Default Preset Number 6 Preset Name Encounter LNB Configuration 1 Modulation Type DVB S Downlink 12 39 GHz Symbol Rate 45 00 Ms s NetId 4 ...

Page 234: ...ber 7 Preset Number 8 Parameter Default Preset Number 7 Preset Name Ebenezer LNB Configuration 1 Modulation Type DVB S Downlink 12 45 GHz Symbol Rate 30 5 MS s NetId 1 Parameter Default Preset Number 8 Preset Name Big Originator LNB Configuration 1 Modulation Type DVB S Downlink 12 604 GHz Symbol Rate 28 3465 MS s NetId 5 ...

Page 235: ...to 63 Preset Number 64 Parameter Default Preset Number 9 to 63 Preset Name Network name LNB Configuration 1 Modulation Type DVB S Downlink 12 25 GHz Symbol Rate 10 0 MS s NetId 1 Parameter Default Preset Number 64 Preset Name Network name LNB Configuration 10 Modulation Type DVB S2 Downlink 12 30 GHz Symbol Rate 30 MS s NetId 1 ...

Page 236: ...to 9 LNB Setup Configuration 10 Parameter Default LNB Configuration 1 to 9 LNB Power Off LO Freq1 5 15 GHz LO Freq2 0 0 GHz Crossover 0 0 GHz LO Select Off DiSEqC Disable DiSEqC Switch Off Parameter Default LNB Configuration 10 LNB Power 18 H LO Freq1 10 75 LO Freq2 0 0 GHz Crossover 0 0 GHz LO Select Off DiSEqC Disable DiSEqC Switch Off ...

Page 237: ...Unit NTSC For PAL Unit PAL B TV Channel For NTSC 3 For PAL 21 TV Aspect Ratio 4 3 Aspect Ratio Convert None Closed Caption Auto Wide Screen Signalling Web GUI only Auto Create Enable Banner Display Web GUI only Enabled Parameter Default Subtitle Control Off Imitext Color Auto Imitext Shade Auto Imitext Position Standard Subtitle Language eng Language Entry Web GUI only eng PMT Order Web GUI only F...

Page 238: ...Settings Continued Audio Setup Administration Parameter Default Stereo Mono Stereo DRC Mode RF mode Digital Audio Preference PCM Audio PMT Source AUD1 Parameter Default POV mode Std Lock level 0 Menu transparency None IR remote Enable Date format YYYY MM DD Time format 24 Hour Time offset 05 30 ...

Page 239: ...IP Setup By default the Unicast routes list is empty Multicast IP Setup By default the Unicast routes list is empty Parameter Default CA Mode Std Acquisition Mode Basic Tuning Source NIT Service List Mode Rigorous BAT No NIT Yes SDT Yes PAT Yes Parameter Default Set Lock Level Password 1234 Parameter Default Filter Mode Forward All MPE Optimization High Bitrate ...

Page 240: ... 002 Community String public Parameter Default Read Community String public Write Community String public System Name Web GUI only sysname System Location Web GUI only Toronto System Contact Web GUI only 416 321 XXXX Parameter Default Noise Cutoffs Enable DVB S DVB S2 TS Cut Off 0 0 dB DVB S DVB S2 TS Restore 0 1 dB DVB S DVB S2 Audio Cut Off 0 0 dB DVB S DVB S2 Audio Restore 0 1 dB Parameter Defa...

Page 241: ... GUI only Alarms and Warnings Parameter Default Decryption Mode On CI CAM QUERY Support Disable CI CAM Auto Reset Disable CA List Management Type Update All TS ONID Check Disable Transport ID 0 Original Network ID 0 Parameter Default Settings Filename file name FTP User Name User FTP Password USER FTP Port Number 21 Parameter Default AW Banner Disable ...

Page 242: ...B 14 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C ...

Page 243: ...d Operation Guide C 1 Appendix C Lock Levels Overview Introduction This appendix contains the lock levels for the D9865 Satellite Receiver In This Appendix This appendix contains the following topics Topic See Page D9865 Satellite Receiver Lock Levels C 2 ...

Page 244: ...d Note The user cannot select NONE as a Lock Level Video Level Description 0 All settings are unlocked receiver lockout disabled 1 All settings are unlocked except Preset option 2 All settings are unlocked except Preset LNB Setup and Audio Video options 3 All settings locked access via password only 4 All settings locked can be changed via PNC uplink signal only Parameter Lock Level Channel Up 2 C...

Page 245: ...ns Channel List Parameter Lock Level IR Last Channel 2 IR FAV key 3 IR NAV key 3 IR EPG key 3 IR Setup key 3 Menu 3 Parameter Lock Level Power On Standby 3 IR Mute via Remote Control 3 IR Volume Up 3 IR Volume Down 3 IR Channel Up 2 IR Channel Down 2 IR Last Channel 2 Parameter Lock Level Scroll up and down 3 OK to select channel 2 ...

Page 246: ...Info NAVigator Info Timers Parameter Lock Level Scroll up and down 3 Scroll left and right 3 Next Day 3 Previous Day 3 Favorites 3 Timers 3 OK to select channel 2 OK to view future Info 3 Parameter Lock Level Set Timer 2 Parameter Lock Level Set Timer 2 Parameter Lock Level Scroll up and down 3 Delete 2 Edit to view 3 Edit Save button 2 ...

Page 247: ...lite Receiver Lock Levels Continued Favorites Edit Favorites Timers Parameter Lock Level Delete 2 New 2 Edit to view 3 Edit Save button 2 Move 2 Select 2 Parameter Lock Level Delete 2 Edit to view 3 Edit Save button 2 Move 2 Parameter Lock Level Delete 2 Edit to view 3 Edit Save button 2 ...

Page 248: ...reset Preset Tuning Preset Preset LNB Parameter Lock Level Red 2 Green 2 Yellow 2 Blue 2 Parameter Lock Level Change Tuning Parameters and Save 1 Parameter Lock Level Change preset number 3 Edit preset tuning parameters 1 Edit preset LNB configuration number 1 Save preset 1 Activate preset 1 Parameter Lock Level Change LNB configuration number 3 Edit LNB settings 1 Save LNB settings 1 ...

Page 249: ...ock Level Enter satellite number 1 Select User Action 1 Do Action 1 Enter Installer mode 3 Parameter Lock Level Enter satellite number 1 Enter absolute position 1 Select installer action 1 Change DiSEqC enable disable state 1 Adjust dish position 1 Enter user mode 3 Parameter Lock Level HD Video Output 2 SD Video Output 2 TV Channel 2 TV Aspect Ratio 2 Aspect Ratio Convert 2 Closed Caption 2 ...

Page 250: ...Administration Parameter Lock Level Subtitle Control 2 Imitext Color 2 Imitext Shade 2 Imitext Position 2 Subtitle Language 2 Parameter Lock Level Stereo Mono 2 Dolby Digital Mode 2 Digital Audio Preference 2 Audio PMT Source 2 Parameter Lock Level POV Mode 1 Lock Level 3 Menu Transparency 2 IR Remote 2 Date Format 2 Time Format 2 Time Offset 2 ...

Page 251: ...vanced Administration POV Mode IP Setup Parameter Lock Level Set Lock Level Password 0 Reboot 2 Factory Reset F R 0 Rst Login 0 Parameter Lock Level CA Mode 1 Acquisition Mode 1 Tuning Source 1 Service List Mode 1 BAT 1 NIT 1 SDT 1 PAT 1 Parameter Lock Level Filter Mode 0 MPE Optimization 0 Next Port 2 Set IP Address button 2 ...

Page 252: ...tinued Change IP Address Unicast IP Setup Multicast IP Setup SNMP Setup Parameter Lock Level IP Address 2 Gateway 2 Mask 2 Save 2 Parameter Lock Level Add button 0 Edit 0 Delete 0 Parameter Lock Level Add button 0 Edit 0 Delete 0 Parameter Lock Level Read community string 0 Write community string 0 Trap Dest button 3 ...

Page 253: ...ntinued Trap Destinations Noise Cutoffs Lock Level 2 Alarms Warnings Alarm Setup Lock Level 2 Warning Setup Lock Level 2 Download Parameter Lock Level Add button 0 Edit 0 Delete 0 Parameter Lock Level AW Banner 2 Alarm button 3 Warning button 3 Parameter Lock Level DL Mode 2 Abort DL 2 Restart DL 2 Boot App button 3 ...

Page 254: ...llite Receiver Lock Levels Continued Bootable App Selection Screen Info Parameter Lock Level Delete 2 Load App 2 Safe App 2 Parameter Lock Level Service Information Channel Number 2 Channel Information Channel Number 2 ADP Status Clear ADP Count 2 Device Status Information Clr Rst Count 2 ...

Page 255: ... AC outlet on a circuit different from that to which the receiver is connected Contact your dealer reseller or an experienced radio TV technician for help The user may find the booklet Interference handbook prepared by the Federal Communications Commission helpful This booklet is available from the U S Government Printing Office Washington DC 20402 stock no 004 000 00450 7 Shielded cables should b...

Page 256: ...eration Guide 4035197 Rev C Applicable Notices and Disclaimer Continued Disclaimer Cisco Systems Inc assumes no responsibility for errors or omissions that may appear in this guide We reserve the right to change this guide at any time without notice ...

Page 257: ...cast Receivers and Associated Equipment EN 55020 2007 Sound and television broadcast receivers and associated equipment Immunity characteristics Limits and methods of measurement EN 55024 1998 A1 2001 A2 2003 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 2001 Electromagnetic Compatibility Part 3 Limits Section 2 Limits for Harmonic Current...

Page 258: ...D 4 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C ...

Page 259: ......

Page 260: ...ces section of this document for a list of the Cisco Systems Inc trademarks used in this document All other trademarks mentioned in this document are the property of their respective owners Product and service availability is subject to change without notice 2010 Cisco and or its affiliates All rights reserved October 2010 Printed In United States of America Part Number 4035197 Rev C ...

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