Chapter 3 Troubleshooting
Diagnosing Problems
3-4
Catalyst 3550 Multilayer Switch Hardware Installation Guide
78-11358-03
No connectivity
Incorrect or bad cable
The following are results of no link
at both ends:
•
A crossover cable was used
when a straight-through was
required, or vice-versa.
•
The cable is wired incorrectly.
•
A crossover or straight-through
cable is wired incorrectly.
•
STP checking for possible
loops.
•
For the correct pinouts and
the proper application of
crossover vs.
straight-through cables, see
the
Cable Pinouts” section on
page B-7
•
Replace with a tested good
cable.
•
For 1000BASE-T
connections, be sure to use
a twisted four-pair,
Category 5 cable.
•
Wait 30 seconds for the port
LED to turn green.
Switch not recognizing a GBIC
module.
Refer to the your GBIC
documentation for more
information.
Unreadable characters on the
management console
Incorrect baud rate.
Reset the emulation software to
9600 baud.
Table 3-2
Common Problems and Their Solutions (continued)
Symptom
Possible Cause
Resolution