Before you begin
• Access the phone administration web page. See
Access the Phone Web Page, on page 92
.
• Configure the XSI host server and the corresponding credentials on the
Voice
>
Ext (n)
tab.
• When using
Login Credentials
for XSI server authentication, enter
XSI Host Server
,
Login User
ID
, and
Login Password
in the
XSI Line Service
section.
• When using
SIP Credentials
for XSI server authentication, enter
XSI Host Server
and
Login User
ID
in the
XSI Line Service
section, and
Auth ID
and
Password
in the
Subscriber Information
section.
• Disable Feature Key Synchronization (FKS) in
Call Feature Settings
section from
Voice
>
Ext (n)
.
Procedure
Step 1
Select
Voice
>
Ext [n]
(where [n] is the extension number).
Step 2
Set the
DND Enable
field to
Yes
.
Step 3
Click
Submit All Changes
.
Related Topics
DND and Call Forwarding Status Sync
, on page 192
, on page 193
Capture Packets
Before you begin
Access the phone administration web page. See
Access the Phone Web Page, on page 92
Procedure
Step 1
Select
Info
>
Debug Info
.
Step 2
In the
Problem Report Tool
section, click the
Start Packet Capture
button in the
Packet Capture
field.
Step 3
Choose
Al
to capture all packets that the phone receives and select
Host IP Address
to capture packets only
when source or destination is the IP address of the phone.
Step 4
Make phone calls to and from the selected phone.
Step 5
When you want to stop the packet capture, click
Stop Packet Capture
.
Step 6
Click
Submit
.
You see a file in the
Capture File
field. This file contains the filtered packets.
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
195
Phone Administration
Capture Packets
