5-19
Catalyst 4500 E-Series Switches Installation Guide
OL-13972-02
Chapter 5 Troubleshooting
Contacting the Cisco Technical Assistance Center
•
Maintenance agreement or warranty information
•
Brief description of the problem
•
Console captures related to your problem
•
Brief explanation of the steps you have already taken to isolate and resolve the problem
See the
“Obtaining Documentation and Submitting a Service Request” section on page xvi
for more
information about contacting the TAC.