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Index

IN-2

Cisco 3310 Mobility Services Engine Getting Started Guide

OL-17304-02

mouse port location

1-3

NIC LEDs

front panel

1-3

rear panel connectors

1-4

noise specifications

A-1

ports, location of

1-3

power button location

1-3

power connector location

1-3

processor

1-2

product ID (PID) label

1-3

product serial number label

1-3

rack handles

installing

3-2, 4-3

removing

3-2, 4-3

rail

attaching to four-post rack

4-6

rear panel connectors

1-3

serial number label

1-3

serial port

locations of

1-3

types

1-2

shock specifications

A-1

specifications, system

A-1

system power LED

1-3

temperature, operating and non-operating

A-1

tools, required

for component installation

3-1

tools needed

4-1

USB port

front panel location

rear panel locations

video controller

video port location

weight

Summary of Contents for 3310 Mobility Services Engine

Page 1: ...Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco 3310 Mobility Services Engine Getting Started Guide Text Part Number OL 17304 02 ...

Page 2: ...negate your authority to operate the product The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California CCDE CCSI CCENT Cisco Eos Cisco HealthPresence the Cisco logo Cisco Lumin Ci...

Page 3: ...nel Components 1 3 Ethernet LED Indicators 1 4 DB 9 Serial Connector Pin Assignments 1 4 C H A P T E R 2 Preparing for Installation 2 1 Safety Warnings 2 1 Safety Guidelines 2 3 General Precautions 2 3 Laser Devices 2 4 Rack Installation Safety Guidelines 2 4 Choosing a Physical Location for the Mobility Services Engine 2 5 Space and Airflow Requirements 2 5 Temperature Requirements 2 6 Power Requ...

Page 4: ...4 4 Attaching Chassis Brackets to the Chassis 4 6 Attaching the Rail Hardware to the Rack 4 6 Installing the Chassis into the Rack 4 7 C H A P T E R 5 Initial Configuration 5 1 Requirements 5 1 CLI Console Requirements 5 1 Cisco WCS Requirements 5 2 Cisco Controller Requirements 5 2 System Configuration Parameters 5 2 Connecting and Using the CLI Console 5 3 Powering On the Mobility Services Engin...

Page 5: ...ices Engine Getting Started Guide OL 17304 02 Recovering a Lost Root Password 5 17 A P P E N D I X A System Specifications A 1 A P P E N D I X B Troubleshooting B 1 Checking the Basics B 1 Checking Connections and Switches B 2 I N D E X ...

Page 6: ...Contents vi Cisco 3310 Mobility Services Engine Getting Started Guide OL 17304 02 ...

Page 7: ...sco 3310 Mobility Services Engine hereafter called the mobility services engine in an equipment rack and power up the mobility services engine Details on running the automatic installation script and the required information for that installation script are also provided After installation power up and initial configuration are complete refer to the following documents For detailed software config...

Page 8: ...roubleshooting provides information to help you identify and solve problems that might occur while you are using the mobility services engine Conventions This publication uses these conventions to convey instructions and information Command descriptions use these conventions Commands and keywords are in boldface text Arguments for which you supply values are in italic Square brackets mean optional...

Page 9: ...e situation pouvant entraîner des blessures Avant d accéder à cet équipement soyez conscient des dangers posés par les circuits électriques et familiarisez vous avec les procédures courantes de prévention des accidents Pour obtenir les traductions des mises en garde figurant dans cette publication veuillez consulter l annexe intitulée Translated Safety Warnings Traduction des avis de sécurité Warn...

Page 10: ...wnload Aviso Este símbolo de aviso indica perigo Encontra se numa situação que lhe poderá causar danos fisicos Antes de começar a trabalhar com qualquer equipamento familiarize se com os perigos relacionados com circuitos eléctricos e com quaisquer práticas comuns que possam prevenir possíveis acidentes Para ver as traduções dos avisos que constam desta publicação consulte o apêndice Translated Sa...

Page 11: ...see the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free ser...

Page 12: ...xii Cisco 3310 Mobility Services Engine Getting Started Guide OL 17304 02 Preface ...

Page 13: ...contains the following sections Introduction page 1 1 Identifying Chassis Components page 1 2 DB 9 Serial Connector Pin Assignments page 1 4 Introduction This section briefly describes the main features of the mobility services engine provides illustrations of the product and diagrams showing the location of important components and connections on the system Figure 1 1 shows the mobility services ...

Page 14: ...el Components page 1 3 Rear Panel Components page 1 3 Ethernet LED Indicators page 1 4 DB 9 Serial Connector Pin Assignments page 1 4 Table 1 1 Mobility Services Engine Feature Summary Feature Description Processor Processor and Front Side Bus FSB support Supports the Core 2 Duo E4300 1 80GHz Intel processor Memory 4 GB two 2 GB DIMM cards ECC installed Video On board video controller with DB 15 p...

Page 15: ...es engine rear panel components Figure 1 3 Mobility Services Engine Rear Panel Components 1 DVD ROM drive 6 System power LED 2 Product ID PID label 7 Not used 3 Serial number label 8 Hard disk drive activity LED 4 USB port 9 NIC1 LED Ethernet port 0 5 Power button 10 NIC2 LED Ethernet port 1 281182 2 1 3 7 8 9 10 6 5 4 1 AC power connector 6 Ethernet port 1 NIC 2 10 100 1000 Mb s 2 Mouse PS 2 conn...

Page 16: ...sts the DB 9 serial console port pin assignments Item LED State Description 1 Left LED Off No network connection Amber Network connection in place Blinking amber Transmit and receive activity 2 Right LED Off 10 Mb s connection if left LED is on or blinking Green 100 Mb s connection Amber 1000 Mb s connection 231350 1 2 Table 1 2 DB 9 Serial Connector Pin Assignments Pin Assignment Description 1 DC...

Page 17: ...mation for the Cisco 3310 Mobility Services Engine document that came with your device before you begin the installation Safety Warnings Before you install the device observe the safety warnings in this section Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 Warning This is a Class A Information Product when used in residential ...

Page 18: ...ortant functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and rear covers are in place Statement 1029 Warning Only trained and qualified personnel should be ...

Page 19: ...nt 1064 Warning Installation of the equipment must comply with local and national electrical codes Statement 1074 Caution There are no user serviceable parts inside the power supply contact Cisco when servicing is required Safety Guidelines To reduce the risk of bodily injury electrical shock fire and damage to the equipment observe the precautions in this section General Precautions Observe the f...

Page 20: ...surge suppressor line conditioner or uninterruptible power supply UPS Position cables and power cords carefully route cables and the power cord and plug so that they cannot be stepped on or tripped over Be sure that nothing rests on your system components cables or power cord Do not modify power cables or plugs Consult a licensed electrician or your power company for site modifications Always foll...

Page 21: ... Ensure that there is sufficient room at the back of the mobility services engine for all cables and connectors Leave a minimum clearance of 25 in 63 5 cm in front of the rack Leave a minimum clearance of 30 in 76 2 cm behind the rack Leave a minimum clearance of 48 in 121 9 cm from the back of the rack to the back of another rack or row of racks Caution To prevent Inadequate cooling and damage to...

Page 22: ...2 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option Caution Protect the mobility services engine from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by...

Page 23: ...must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must verify that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents as...

Page 24: ...2 8 Cisco 3310 Mobility Services Engine Getting Started Guide OL 17304 02 Chapter 2 Preparing for Installation Choosing a Physical Location for the Mobility Services Engine ...

Page 25: ...e installation read the Regulatory Safety and Compliance Information for the Cisco 3310 Mobility Services Engine document that shipped with your device This section contains the following topics Tools and Supplies Needed page 3 1 System References page 3 1 Warning Read the installation instructions before connecting the system to the power source Statement 1004 Tools and Supplies Needed Phillips c...

Page 26: ...Guidelines section on page 2 3 Step 2 Power down the mobility services engine and unplug all peripheral devices and the AC power cable Step 3 Remove the two screws that hold the rack handle and the bezel in place and remove the rack handle from the mobility services engine as shown in Figure 3 1 Step 4 Reattach the bezel with the screws Figure 3 1 Removing the Rack Handle Step 5 Repeat Step 3 and ...

Page 27: ...at attach the bezel to the chassis Step 4 Attach the rack handle to the mobility services engine with the two screws as shown in Figure 3 2 Figure 3 2 Installing the Rack Handle Step 5 Repeat Step 3 and Step 4 on the opposite side of the mobility services engine Step 6 Plug all peripheral devices and the AC power cable into the mobility services engine 00 Series e Server 231118 ...

Page 28: ...3 4 Cisco 3310 Mobility Services Engine Getting Started Guide OL 17304 02 Chapter 3 Hardware Installation Installing and Removing the Rack Handles ...

Page 29: ...g the Mobility Services Engine page 4 2 Installation Precautions page 4 2 Removing and Reinstalling the Rack Handles page 4 3 Mounting the Mobility Services Engine in a Four Post Rack page 4 4 Before You Begin Before you begin the installation read the Regulatory Safety and Compliance Information for the Cisco 3310 Mobility Services Engine document that shipped with your device Tools Needed You ne...

Page 30: ...310 Mobility Services Engine AC power cord DB 9 serial cable for console connection with an RJ 45 to DB 9 adapter This guide the Cisco 3310 Mobility Services Engine Getting Started Guide Four post installation kit optional Note A two post installation kit is not offered for this product Installation Precautions Before you begin the installation review the warnings and cautions in this section Caut...

Page 31: ...p 3 Remove the two screws that hold the rack handle and the bezel in place and remove the rack handle from the mobility services engine as shown in Figure 4 1 Step 4 Reattach the bezel with the screws Figure 4 1 Removing the Rack Handle Step 5 Repeat Step 3 and Step 4 on the opposite side of the system Step 6 Plug all peripheral devices and the AC power cable into the mobility services engine Rein...

Page 32: ...mounted on a rack that is permanently affixed to the building Statement 1049 This section contains the following topics Contents of the Four Post Installation Kit page 4 4 Attaching Chassis Brackets to the Chassis page 4 6 Attaching the Rail Hardware to the Rack page 4 6 Installing the Chassis into the Rack page 4 7 Contents of the Four Post Installation Kit The four post installation kit includes...

Page 33: ...st rack installation Figure 4 4 Fasteners for Four Post Rack Installations 231554 1 2 3 1 Rear bracket portion of the slide rail assembly 3 Chassis bracket 2 Front bracket portion of the slide rail assembly Item Description Quantity 1 Screw 10 32 x 1 4 inch 8 2 Screw 10 32 x 1 2 inch rack screws 10 3 Screw 10 32 x 7 8 inch 8 4 Nut bar not used 4 5 Cage nut1 1 Cage nuts are only required when you m...

Page 34: ...ket to the Mobility Services Engine Chassis Step 2 Attach the chassis bracket to the chassis with the 1 4 inch screws Step 3 Attach a chassis bracket to the other side of the chassis in the same manner Attaching the Rail Hardware to the Rack You need the following components in order to attach the rail hardware to a four post rack Slide rail assembly Rack screws Note This procedure describes the i...

Page 35: ... able to lift and support the mobility services engine which weighs approximately 20 0 lbs 9 kg To install the chassis into the rack follow these steps Step 1 Extend the inner rail portion of the rack mounted slide rail assembly until it locks into place Step 2 Position the chassis so that the rear ends of the chassis bracket align with the front ends of the rail hardware Step 3 Slide the chassis ...

Page 36: ...10 Mobility Services Engine Getting Started Guide OL 17304 02 Chapter 4 Rack Mounting Mounting the Mobility Services Engine in a Four Post Rack Figure 4 7 Sliding the Chassis into the Rack 1 Spring release 231559 1 ...

Page 37: ...3 Manually Stopping Mobility Services Engine Software page 5 14 Updating Mobility Services Engine Software page 5 14 Downloading Software Using Cisco WCS page 5 15 Manually Downloading Software page 5 15 Recovering a Lost Root Password page 5 17 Note For configuration details beyond initial installation refer to the Cisco Context Aware Software Configuration Guide on Cisco com at the following lin...

Page 38: ...s ps9742 tsd_products_support_series_home html System Configuration Parameters Obtain these parameters from your network administrator A host name for the mobility services engine A broadcast address for the mobility services engine An IP address for the Ethernet 0 eth0 port located on the mobility services engine back panel A net mask for the Ethernet 0 IP address An IP address for the Ethernet 0...

Page 39: ... bootup script initializes the operating system and its stored configurations You are prompted to enter a user ID and password and enter key configuration details Follow these steps to power on the mobility services engine Step 1 Plug an AC power cord into the back of the power supplies of the mobility services engine Figure 1 3 on page 1 3 and connect the other end to a grounded 100 to 240 VAC 50...

Page 40: ...ou configure all relevant items during initial setup to ensure optimum operation of the mobility services engine in your network The hostname and either the Ethernet 0 eth0 or the Ethernet 1 eth1 port MUST always be configured during the automatic installation Note You can rerun the Setup Wizard at any time to add or change parameters There is no need to reenter values that you do not want changed...

Page 41: ...it unchanged from its current value Changes made will only be applied to the system once all the information is entered and verified Current hostname localhost Configure hostname Y es S kip U se default Yes Y Step 8 To configure a hostname enter Y Step 9 Enter a hostname at the prompt The hostname should be a unique name that can identify the device on the network The hostname should start with a ...

Page 42: ...t interface eth1 of this machine you can define up to two static routing entries for that interface Static routes are typically used in lab environments to mimic out of band networks and are not recommended for use within your network unless you have extensive experience with them For the following prompts enter the network address network mask and gateway address for the static route Enter networ...

Page 43: ...P Setup If you choose to enable NTP the system time will be configured from NTP servers that you select Otherwise you will be prompted to enter the current date and time NTP is currently disabled Configure NTP related parameters Y es S kip U se default Skip Enable NTP yes no no Enter NTP server name or address Enter another NTP server IP address or none none Step 21 To change the text in the login...

Page 44: ...ode password check is currently enabled Configure single user mode password check Y es S kip U se default Skip The single user mode is usually used for recovery operations For example when the root password is forgotten you can log into single user mode and reset the root password WARNING If single user mode password check is enabled and the root password is forgotten the appliance will be unusabl...

Page 45: ...if you enter an inadequate password Caution If you forget the GRUB password you cannot login and you need to return your unit to Cisco for repair You must contact Cisco TAC to arrange for an RMA number Note If a strong password is not enabled a password can be of any length Note Passwords defined before a strong password is set are not affected by the strong password setting Only those passwords t...

Page 46: ... At the prompts shown below enter a password for Cisco WCS communication and confirm it by typing it again What you type is not visible Enter WCS communication password Confirm WCS communication password Note It is recommended that you set a BIOS password to prevent unauthorized BIOS access Step 31 All of the information that was entered using the Setup Wizard appears on the screen After the scrip...

Page 47: ...with new settings Shutting down interface eth0 Shutting down loopback interface Setting network parameters Bringing up loopback interface Bringing up interface eth0 Applying NTP related parameters Generating etc ntp conf and etc ntp step tickers Setting system clock from NTP 11 Apr 15 56 59 ntpdate 15176 step time server 10 68 10 80 offset 37 556823 sec Synchronizing hardware clock Generating etc ...

Page 48: ...engine Note You are automatically prompted to enable NTP and enter NTP server IP addresses as part of the automatic installation script For more details on the automatic installation script refer to the Configuring the Mobility Services Engine section on page 5 4 Note If you need to add or change an NTP server installation after a mobility services engine installation rerun the automatic installat...

Page 49: ...001 Session timeout in mins 30 DB backup in days 0 Server Monitor Start time Fri May 23 15 24 36 EDT 2008 Server current time Fri May 30 19 08 15 EDT 2008 Server timezone America New_York Server timezone offset 18000000 Service Engine 1 NAME Location Service VERSION 5 1 26 0 Location Service Monitor Log Modules 262143 Log Level INFO Days to keep events 2 Keep absent data in mins 1440 Restarts 1 Us...

Page 50: ...h reboot Follow these steps to manually stop and restart the software Step 1 To stop the software enter etc init d msed stop Step 2 To verify status enter etc init d msed status Step 3 To start the software enter etc init d msed start Updating Mobility Services Engine Software You can update the mobility services engine using the Cisco WCS or manually download the software using a console port con...

Page 51: ...lect Browse a new software image to transfer into the server and click Browse Find the file and click Open Step 7 Enter the time in seconds between 1 and1800 after which software download times out Note This time out setting represents the total time allowed before a software download to a mobility services engine expires It is not an FTP packet time out setting Step 8 Click Download to send the s...

Page 52: ...e opt installers directory c To decompress unzip the image file enter gunzip CISCO MSE L K9 x x x x 64bit bin gz The decompression yields a bin file d Make sure that the CISCO MSE L K9 x x x x bin file has execute permissions for the root user If not enter chmod 755 CISCO MSE L K9 x x x x bin Step 2 To manually stop the mobility services engine login as root and enter etc init d msed stop Step 3 T...

Page 53: ...you will need to return your unit to Cisco for repair Contact Cisco TAC to arrange for an RMA number Step 2 Press e to edit Step 3 Navigate to the line beginning with kernel and press e At the end of the line enter a space and the number one 1 Press Enter to save this change Step 4 Press b to begin boot sequence At the end of the boot sequence a shell prompt appears Note The shell prompt does not ...

Page 54: ...5 18 Cisco 3310 Mobility Services Engine Getting Started Guide OL 17304 02 Chapter 5 Initial Configuration Recovering a Lost Root Password ...

Page 55: ...0 to 95 F 10 to 35 C with the maximum rate of change not to exceed 50 F 10 C per hour Humidity Non operating 90 relative humidity non condensing at 95 F 35 C Altitude 2000 m at 104 F 40 C Shock Operating 2 0 g 11 msec 1 2 sine Packaged Operational after a 24 inch free fall Acoustic noise 7 Bels in sound power for a typical office ambient temperature of 65 to 75 F 18 to 24 C Note Peripheral operati...

Page 56: ...A 2 Cisco 3310 Mobility Services Engine Getting Started Guide OL 17304 02 Appendix A System Specifications ...

Page 57: ...ge No Go to Step 2 Step 2 Visually inspect the chassis Is the system wet or damaged Yes Liquid spills splashes and excessive humidity can cause damage to the system If an external device such as an external drive gets wet contact your service representative for instructions If the chassis was dropped or damaged while being moved you should check the system to see if it functions properly If an ext...

Page 58: ...ure 1 3 on page 1 3 for the location of back panel connections on the system To check all the connections and switches follow these steps Step 1 Power down the system including any attached peripherals such as external drives Disconnect the power cable from the electrical outlet Step 2 If the system is connected to a power strip or power distribution unit turn the power strip off and then on again...

Page 59: ...rt locations 1 3 rear panel connectors and LEDs 1 4 F features dimensions A 1 hard disk 1 2 LAN controller 1 2 memory 1 2 processor 1 2 serial port types 1 2 video controller 1 2 four post installation attaching chassis bracket 4 6 attaching rail hardware 4 6 installing chassis into rack 4 7 front panel LEDs and buttons 1 3 H hard disk activity LED 1 3 features 1 2 humidity specifications A 1 K ke...

Page 60: ...ct serial number label 1 3 R rack handles installing 3 2 4 3 removing 3 2 4 3 rail attaching to four post rack 4 6 rear panel connectors 1 3 S serial number label 1 3 serial port locations of 1 3 types 1 2 shock specifications A 1 specifications system A 1 system power LED 1 3 T temperature operating and non operating A 1 tools required for component installation 3 1 tools needed 4 1 U USB port fr...

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