Maintenance and troubleshooting
FHD554-XZ-H and FHD554-XZ-HR Service Guide
20
020-001807-01 Rev. 1 (03-2020)
Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
Possible causes for this issue include:
•
Incorrect source selection.
•
Source component is not turned on.
•
Source component is connected incorrectly or not at all.
•
An unknown error occured
Resolution
•
Select the correct source.
•
Turn on the source component.
•
Check connections from the source component to the display.
•
If there is an error code:
•
Ue AC power switch to power cycle and try again to see if error persists.
•
Set Power On Delay so units in wall turn on in sequence, 1 sec apart.
•
Vew the factory menu to see error log and report to customer service.
Pressing buttons on the remote control does not affect the display.
Details
Possible causes for this issue include:
•
The remote control batteries have run out.
•
The buttons are locked.
•
IR extender is not connected.
Resolution
•
Replace the batteries.
•
Unlock the buttons by pressing ENTER, ENTER, EXIT, EXIT, ENTER and EXIT, in sequence.
•
Verify that the IR extender cable is correctly connected.
The image is displayed with an incorrect aspect ratio.
Resolution
•
Select a different aspect ratio.
The content on the display panel is poor-quality or the panel is improperly connected to the source.
In some cases, the horizontal or vertical scan frequency of the input signal may be out of range for the display
panel.
Resolution
Summary of Contents for FHD554-XZ-H
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