34
CAUTION
THE WIRING CONNECTOR FOR THE LAMP MUST BE INSTALLED ON THE LAMP
BEFORE THE LAMP IS LOWERED INTO THE QUARTZ SLEEVE OR DAMAGE TO
THE LAMP AND SLEEVE MAY OCCUR.
Place the connector onto the lamp and lower the lamp all the way to the bottom of the
quartz sleeve. Screw the viewing cap onto the quick disconnect quartz sleeve
assembly (see page 25) and tighten the liquid tight gland.
4.2 RECOMMENDED BROKEN LAMP HANDLING PRACTICES
Guidance on proper methods of handling broken fluorescent lamps is available from the
US EPA and from many state agencies and local health and environmental authorities.
The EPA guidelines can be found at
http://www.epa.gov/mercury/spills/index.htm
.
SECTION 5
WARRANTY INFORMATION
5.1 HOW TO OBTAIN HELP
To get help under this warranty, visit your local dealer or contact ChlorKing® - Sentry
UV at 1-800-536-8180 or by email at
www.sentryuv.com
or
www.chlorking.com
. Please
have available the model number, the system serial number, the date of purchase, the
name of the dealer from whom you purchased your ChlorKing® - Sentry UV product, as
well as a description of the problem that you are experiencing. A ChlorKing® - Sentry
UV technician will help you troubleshoot the problem and locate the defective part.
5.2 RETURNING A CHLORKING® - SENTRY UV PRODUCT
To return a ChlorKing® - Sentry UV product, you must first call a ChlorKing® - Sentry
UV technician at the number above and discuss the problem you are experiencing. The
technician will then determine your warranty status, and will let you know whether you
need to send the unit back for further observation and testing.
If so, ChlorKing® - Sentry UV will issue you a Return Authorization (RA) number that
must be prominently displayed on all sides of the packaging. The unit must be properly
packed in bubble wrap, placed in a cardboard box, then placed in another larger
cardboard box filled with packing (Styrofoam) “peanuts” or bolted onto a secured pallet
with side walls and shipped to the following address: (Insurance on the package is also
required.)
