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A151R1

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SAVE THESE INSTRUCTIONS

  When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to

      persons including the following:

1.  Read all instructions before using this appliance.

2.  DANGER – High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct

      the front of this heater. WARNING: In order to avoid overheating, do not cover the heater.

3.  CAUTION: Never leave the heater operating unattended. Extreme caution is necessary if unsupervised children or invalids are

      nearby.

4.  The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience

       and knowledge, unless they have been given supervision or instruction.

5.  Always unplug this appliance when not in use.

6.  Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or damaged

  in any manner.

7.  If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to

  avoid a hazard.

8.  Do not use outdoors.

9.  This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it 

      may fall into a bathtub or other water container.

10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic areas and

  where it will not be tripped over.

11. To disconnect this appliance, turn controls to the off position, then remove plug from outlet.

12. Connect to properly grounded outlets only. This heater is for use on 120 volts. The cord has a plug as shown at A in Fig.1 Do not

      use a 2 prong adapters.  Never use with an extension cord or relocatable power tap (outlet/power strip).

13. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with

  the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical Code,

  ANSI/NFPA NO.70.

14. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or

  damage the appliance.

15. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where opening

  may become blocked.

16. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are

      used or stored. This fireplace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be

      hung in the area of it.

17. Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause fire, electric

  shock or injury to persons.

18. This heater may include a visual alarm to warn that parts of the heater are getting excessively hot. If the alarm flashes immediately

       turn the heater off and inspect for any objects on or adjacent to the heater that may cause high temperatures. 

       DO NOT OPERATE THE HEATER WITH THE ALARM FLASHING!

1.   Read all instructions before using this appliance.
2.   This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving
       this appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet 
       (0.9 m) from the front of this appliance. 
      WARNING: In order to avoid overheating, do not cover the heater. 
3.   CAUTION: Whenever the heater is left operating and unattended, extreme caution is necessary if children or invalids are nearby.
4.   The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of 
       experience and knowledge, unless they have been given supervision or instruction.
5.   Always unplug this appliance when not in use.
6.   Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or 
       damaged in any manner.
7.   If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order 
       to avoid a hazard.
8.    Do not use outdoors.
9.    This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it 
       may fall into a bathtub or other water container.
10.  Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic areas
       and where it will not be tripped over.
11. To disconnect this appliance, turn controls to the off position, then remove plug from outlet.
12.  Connect to properly grounded outlets only,  See Fig.1. Do not use a 2 prong adapters. 

13.  This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, 
       with the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical 
       Code, ANSI/NFPA NO.70.
14.  Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or 
       damage the appliance.
15.  To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where 
       opening may become blocked.
16.  This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are
       used or stored. This fireplace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be 
       hung in the area of it.22.  Use this appliance only as described in the manual. Any other use not recommended by the 
       manufacturer may cause fire, electric shock or injury to persons.
17.  Always plug heaters directly into a wall outlet/ receptacle. Never use with an extension cord or relocatable  power tap (outlet/
       power strip).

IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury 
to persons including the following:

2

A

B

Fig.1

SAVE THESE INSTRUCTIONS

IMPORTANT INSTRUCTIONS

Summary of Contents for 28DM9694

Page 1: ...ee A Twin Star International Brand Twin Star International Inc Delray Beach FL 33445 Requires Electric Fireplace Insert N cessite Unfoyer Electrique Encastrable Requiere Chimenea El ctrica Empotrada w...

Page 2: ...enregistrerez votre produit assurez vous de vous abonner aux mises niveau de Twin Star International lesquelles visent vous tenir au fait de toute information importante pour le service vous fournir d...

Page 3: ...ETURN TO STORE Contact us at www tsicustomerservice com for troubleshooting and tech nical support Please have your store receipt instruction manual and part number ready when you call UN SERVICE LA C...

Page 4: ...MP DA 4 www tsicustomerservice com 28DM9694REV 0 K G B F E H C O J D A N I L M 28DM9694...

Page 5: ...ou d installer le produit AVERTISSEMENT Certaines tapes sont plus faciles effectuer avec l aide d un deuxi me adulte MISE EN GARDE Avant l assemblage et ou l installation vous devez d baller minutieu...

Page 6: ...MP DA 6 www tsicustomerservice com 28DM9694REV 0 x1 x34 x4 8x30mm 6 3x12mm PH DWLNTL001 1 0 0 K L B R C S H P 2 0 0 K L B T L B H P 5x50mm 3x16mm x13 x20 x24 x20 HARDWARE CC DD EE GG FF HH BB x1 AA...

Page 7: ...MP DA 7 www tsicustomerservice com 28DM9694REV 0 2 0 0 K L B B C P H P 1 0 0 K L B B C P H P 4x30mm 4x16mm 3 x 2 x x1 x8 x10 x1 II JJ KK MM NN OO HARDWARE x1 LL x3 OO SS 3x12mm...

Page 8: ...MP DA 8 www tsicustomerservice com 28DM9694REV 0 Touch Up pen x1 NOT TO SCALE ZZ HARDWARE LIST...

Page 9: ...MP DA 9 www tsicustomerservice com 28DM9694REV 0 1 H GG x2...

Page 10: ...MP DA 10 www tsicustomerservice com 28DM9694REV 0 H 2 D CC x2 HH x2...

Page 11: ...MP DA 11 www tsicustomerservice com 28DM9694REV 0 3 F E GG x4...

Page 12: ...MP DA 12 www tsicustomerservice com 28DM9694REV 0 E 4 F H CC x4 HH x4...

Page 13: ...MP DA 13 www tsicustomerservice com 28DM9694REV 0 GG x6 5 B C...

Page 14: ...MP DA 14 www tsicustomerservice com 28DM9694REV 0 CC x4 HH x6 C 6 B...

Page 15: ...MP DA 15 www tsicustomerservice com 28DM9694REV 0 7 A GG x2...

Page 16: ...MP DA 16 www tsicustomerservice com 28DM9694REV 0 8 A CC x8 DD NN NN x4 x2...

Page 17: ...MP DA 17 www tsicustomerservice com 28DM9694REV 0 FF NN x4 x4 9 HH x2 NN FF...

Page 18: ...MP DA 18 www tsicustomerservice com 28DM9694REV 0 10 CC x4 L NN x4 M...

Page 19: ...MP DA 19 www tsicustomerservice com 28DM9694REV 0 GG x6 11 G LL SS x1 x3...

Page 20: ...MP DA 20 www tsicustomerservice com 28DM9694REV 0 12 G CC x8 HH x6...

Page 21: ...MP DA 21 www tsicustomerservice com 28DM9694REV 0 13 K FF x16...

Page 22: ...MP DA 22 www tsicustomerservice com 28DM9694REV 0 14 MM KK OO x4 x1 x1...

Page 23: ...MP DA 23 www tsicustomerservice com 28DM9694REV 0 BB BB AA x1 x1 15 AA...

Page 24: ...MP DA 24 www tsicustomerservice com 28DM9694REV 0 16 I J RRU HQWHU 3DQHO...

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Page 26: ...MP DA 26 www tsicustomerservice com 28DM9694REV 0 x4 18 MM...

Page 27: ...MP DA 27 www tsicustomerservice com 28DM9694REV 0 19...

Page 28: ...sterior de la unidad y c ntrelo en la abertura de la chimenea No empuje el hogar desde su Base dado que la unidad se puede da ar MUEVALAUNIDAD COMPLETA S LO EN DISTANCIAS CORTAS MUEVALAUNIDAD COMPLETA...

Page 29: ...MP DA 29 www tsicustomerservice com 28DM9694REV 0 20...

Page 30: ...MP DA 30 www tsicustomerservice com 28DM9694REV 0 EE JJ x6 x3 21 N...

Page 31: ...MP DA 31 www tsicustomerservice com 28DM9694REV 0 EE II x2 x2 22 O...

Page 32: ...MP DA 32 www tsicustomerservice com 28DM9694REV 0 EE x1 23 O N...

Page 33: ...MP DA 33 www tsicustomerservice com 28DM9694REV 0 EE x4 24 CC x4...

Page 34: ...o un marcador corrector para reparar cualquier raya o rasgu o peque o que se pueda producir durante el montaje o el env o Esperamos que disfrute su compra durante muchos a os Gracias por su compra Car...

Page 35: ...ww tsicustomerservice com 28DM9694REV 0 REPLACEMENT PARTS 28DM9694 PIECES DE REMPLACEMENT 28DM9694 PARTES DE REPUESTO 28DM9694 PH PLTBLK002 PP QQ RR P Q SS PH GLDBRW001 PH BKTZNC001 Glass Door Insert...

Page 36: ...MP DA 36 www tsicustomerservice com 28DM9694REV 0 ChimneyFree A Twin Star International Brand www tsicustomerservice com...

Page 37: ...45 Made in China Printed in China Fabricado en China Impreso en China Fabriqu en China Imprim en Chine www tsicustomerservice com 1 866 661 1218 MODELS 18EF032GRA 18EF032SRA 23EF032GRA 23EF032SRA 25EF...

Page 38: ...service 3 Go to www tsicustomerservice com for product warranty registration If you are unable to complete registration save your proof of purchase for warranty purposes Model Mod le Modelo 28EF032GR...

Page 39: ...immediately turn the heater off and inspect for any objects on or adjacent to the heater that may cause high temperatures DO NOT OPERATE THE HEATER WITH THE ALARM FLASHING 1 Read all instructions bef...

Page 40: ...el or remote there will be a corresponding indicator The indicator shows the function changed and the level selected When the function is turned off the corresponding indicator will flash several time...

Page 41: ...stat is adjustable by 2 F or 1 C increments The button on the remote only turns the heater on off to the thermostat setting selected with the control panel To change between F and C press and hold the...

Page 42: ...light Downlight not turned on Press the downlight button on the control panel to see if the downlight comes on Power cord gets warm Normal operation Check your heater cord and plug connections Faulty...

Page 43: ...Circuit Board 11 LCD Display 12 Flame Generator Spinner 13 Remote Control Note the scale and size of your parts may be different depending on your exact model The motors used on the fan and the flame...

Page 44: ...se limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not insta...

Page 45: ...6 The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use or inability to use the product except as provided by...

Page 46: ...www tsicustomerservice com A151R1 10 www tsicustomerservice com...

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