8-3
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by
calling 1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
D Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)
D Dealership name and location
D Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One first if you have
a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you should
file with the GM/BBB Auto Line Program to enforce
any additional rights you may have. Canadian owners
refer to your Warranty and Owner Assistance
Information booklet for information on the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
Summary of Contents for 2001 Express Van
Page 1: ......
Page 12: ...x Model Reference This manual covers these models Passenger Van Cargo Van Cab and Chassis ...
Page 127: ...2 50 The Instrument Panel Your Information System ...
Page 307: ...6 38 3 Remove the nuts with a deep socket wrench 4 Remove the hidden upper nuts ...
Page 398: ...7 59 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED ...
Page 399: ...7 60 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED ...