Chesterton ViewIn User Manual Download Page 11 | Manualshive

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FREQUENTLY ASKED

QUESTIONS

TABLE OF CONTENTS

Web Browsers/Mobile Apps  ..................................12
User Account  ..............................................................13
Pairing RFID Reader to Phone  ..............................13
ViewIn Validated RFID Readers  ............................14
RFID Tags ......................................................................16
Scanning/Troubleshooting ....................................16

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Summary of Contents for ViewIn

Page 1: ...bout RFID Tags and Reader 2 About the ViewIn App 3 ViewIn Initial Set Up Instructions 4 Creating an Account 4 Logging on to ViewIn 5 Bluetooth Pairing Instructions 6 Scanning a Seal 7 Managing Seals 1...

Page 2: ...gland as indicated in Figure 1 RFID READER You must use an RFID reader connected to an Internet capable mobile device on which the ViewIn mobile web app is loaded to scan and log each seal ViewIn vali...

Page 3: ...mbedded ViewIn technology and record the seals unique serial number in the ViewIn App Whenever you re connected to the internet you can recall pertinent information in the ViewIn App including About t...

Page 4: ...ail Figure 3 The email address must be an active email address to which the user has access Your email address will be used to log into the application After completing this information an email is se...

Page 5: ...Initial Set Up Instructions LOGGING IN TO VIEWIN Figure 6 Open the ViewIn App you will automatically be brought to the sign in screen Enter your email and password Press Remember Me to keep your accou...

Page 6: ...Pair the reader to your phone Figure 11 Verify the reader and your phone are connected Pairing a reader to your mobile device is dependent on the mobile device you are using and the reader The followi...

Page 7: ...1 Log in to the ViewIn App Figure 12 2 Ensure your reader is connected to your computer or Bluetooth enabled mobile device 3 From the My Devices page press Add New Device Figure 13 4 Press on Scan Ne...

Page 8: ...en scanned the seal serial number field will populate automatically in the ViewIn app in the cursor field Figure 16 The seal serial number can also be found on the seal box label and can be entered ma...

Page 9: ...instructions and contact Application Engineering at AppSeals Chesterton com ENGINEERED SOLUTION SEALS CUSTOM SEALS Figure 19 Figure 18 Mobile view You can now access your scanned seal s pressure test...

Page 10: ...accessible from the ViewIn menu see Figure 21 provides all material codes material descriptions and respective components Figure 24 6 Seal devices that are removed from service can be deleted from th...

Page 11: ...FREQUENTLY ASKED QUESTIONS TABLE OF CONTENTS Web Browsers Mobile Apps 12 User Account 13 Pairing RFID Reader to Phone 13 ViewIn Validated RFID Readers 14 RFID Tags 16 Scanning Troubleshooting 16...

Page 12: ...ting system support the ViewIn app ANSWER ViewIn is developed for use on Android version 6 Marshmallow and later 7 Can I use a variety of devices with ViewIn ANSWER Yes ViewIn was verified on the foll...

Page 13: ...allow you to create a new password Figure 26 Pairing Chesterton RFID Reader to Phone 1 Can I use the reader with more than one mobile device ANSWER Yes Please note only one mobile device can be used t...

Page 14: ...eader as it may need to be charged 5 Why won t the reader read my serial number ANSWER There are a few possibilities Distance The reader needs to be within 30 cm 12 of the RFID tag when the scan is in...

Page 15: ...ired the reader to an iOS device the mobile device treats the reader as the keyboard The mobile device is expecting the input to come from the reader If you need to use your keyboard you need to disab...

Page 16: ...ed format of the tag does not match any of the configurations identified in Scanning Troubleshooting Question 1 your reader may not be reading the EPC section of the RFID tag The serial number is only...

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