12
User’s Guide
1.
For the web application, what browsers can be used?
ANSWER:
The web application has been developed
in the following browsers: Internet Explorer (version 11
or later), Google Chrome (version 57 or later), Firefox
(version 47 or later), and Safari (version 10 or later).
2.
How do I access the web application?
ANSWER:
visit https://viewin.chesterton.com
3.
How do I download the application on my iPhone?
ANSWER:
Go to Apple App Store on your iPhone and
search for ViewIn. Proceed with installing the application
on your phone.
4.
How do I download the application on my
Android phone?
ANSWER:
Go to Google Play on your phone and search
for ViewIn. Proceed with installing the application on
your phone.
5.
Which versions of the iOS operating system support
the ViewIn app?
ANSWER:
ViewIn is developed for use on iOS version
10 and later.
6.
Which versions of the Android operating system
support the ViewIn app?
ANSWER:
ViewIn is developed for use on Android
version 6 (Marshmallow) and later.
7.
Can I use a variety of devices with ViewIn?
ANSWER:
Yes. ViewIn was verified on the following
devices (see below); however, the look and feel may
vary between platforms:
■
■
Android
• Google Pixel - Android 7
• Google Pixel - Android 8
• Motorola Nexus 6 - Android 7
• Samsung Galaxy S6 Edge - Android 7
• Samsung Galaxy S7 - Android 7
• Samsung Galaxy S8 - Android 7
■
■
Apple
• iPhone 5s - iOS 11
• iPhone 6 - iOS 10
• iPhone 6 - iOS 11
• iPhone 6s - iOS 11
• iPhone 6s Plus - iOS 11
• iPhone 7 - iOS 11
• iPad mini - iOS 9
• iPhone X - iOS 11
• iPad Pro (12.9 inch) iOS 11
8.
What is the difference between the mobile applications
and the web application? Why should I use one versus
the other?
ANSWER:
The applications for Android/iPhone and
the web application all access the same data regarding
the seal. Your account works regardless of the device
and platform. Therefore, it does not matter which
application you use.
9.
Do I have to be connected to the Internet
to use ViewIn?
ANSWER:
Yes.
Web Browser/Mobile Applications
