Check box HSv625 Setup & User Manual Download Page 4

An Important note on surge protection 

Your  CheckBox  controller  and  access  points  are  built  to  exceed  industry  standards  to 

withstand  power  surges  caused  by  electrical  fluctuations.  Large  surges  caused  by  power 

spikes from the power company, other devices sharing the power circuit or nearby lightning 

strikes  can  damage  any  electronic  device,  including  your  CheckBox  controller  or  access 

points. This damage could cause immediate or delayed failure. 

To reduce the  risk of damage  your CheckBox controller should be connected to an outlet 

that  is  not  shared  by  devices  that  have  high  start  up  current  demands  (such  as  air 

conditioners,  coolers,  or  any  device  with  a  large  motor)  and  protected  by  a  good  quality 

surge protector. If you regularly experience power glitches or power failures you should use 

a UPS (Uninterruptible Power Supply) for additional protection. Your modem, switches and 

firewall devices should all be on the same surge protector and UPS. 

Power  spikes,  particularly  spikes  from  nearby  lightning  strikes,  can  also  spread 

through  your  system  through  long  runs  of  Ethernet  cables  that  run  outside.  For 

long  outdoor  cable  runs,  or  cable  runs  between  building  use  fiber  optic  cables 

instead of Ethernet cables. Fiber optic cables will not transmit power spikes and 

provide  an  effective  barrier  to  contain  potential  damage  from  power  spikes  and 

lightning strikes. 

Connecting CheckBox 

 

The best way to connect your CheckBox System is directly to your DSL, fiber, satellite, or 

cable  modem.  It  can  also  be  connected  through  a  switch  or  dedicated  firewall  system, 

which may require some configuration on your switch or firewall.

 

You  may  also  use  an  Ethernet  switch  attached  to  your  CheckBox  to  connect  multiple 

CheckBox Meshing Access Points. When connecting multiple access points or guest PCs 

to the CheckBox be sure to use an Ethernet switch and not a router—routers plugged into 

the  guest  network  after  CheckBox  will  cause  issues  with  guests  being  properly 

authenticated and managed. 

Please note - If you are using the private administrative network then any device plugged  

into the CheckBox will be on the private network and not on a guest network. 

Summary of Contents for HSv625

Page 1: ...s Systemstm are designed to be Easy to Install Easier to Manage and Easiest to Afford To make set up as easy as possible please take a moment to completely read through these instructions before you b...

Page 2: ...can be found in here We are constantly working to add new features to CheckBox and as these features are developed they will be added to your system automatically via system updates These updates may...

Page 3: ...tside the system 19 Accessing your system from the Internet 21 Administering active clients 21 Manually authorizing devices 22 Client Usage Policy 23 Network Statistics 24 Signal strength power levels...

Page 4: ...arly spikes from nearby lightning strikes can also spread through your system through long runs of Ethernet cables that run outside For long outdoor cable runs or cable runs between building use fiber...

Page 5: ...rts that can be connected to either Internet connections or to your access points or networks switches connecting your access points The Internet Port connects to your first Internet connection Ports...

Page 6: ...wireless network hotspot the default name for the CheckBox wireless network You can change this name later Open your web browser and you should see a generic welcome screen This is the welcome screen...

Page 7: ...etwork Setup Port Assignment Select the port you want to activate and click on it to cycle through different settings Not Used Internet Local and then back to Not Used again After you have made the se...

Page 8: ...ach connection will carry and will adjust this percentage on the fly Only Internet ports that have been activated will be displayed here If the Internet connection is set for DHCP automatic configurat...

Page 9: ...s allow 10 minutes after update for the mesh repeaters to reconfigure their SSID During this period Do Not make any other system changes i e Local Address or channel or you run the risk of the repeate...

Page 10: ...Guest Network 1 is enabled Here you disable or enable the network change the SSID the name the network broadcasts to devices and choose Client Isolation and P2P Inhibit options After making changes pr...

Page 11: ...Admin Network The WPA key is a private key or password used by devices connecting to the admin network This key should never be shared with guests and only shared with employees that need it to set up...

Page 12: ...12...

Page 13: ...that you determine These tickets can be good for an amount of time ranging from 15 minutes to one year You can give these tickets away or sell them Tickets can only be used by one device and guest ca...

Page 14: ...n carefully using copy paste in the next step We strongly suggest that you copy this token into a blank document to store for safekeeping Once you have completed setting up your PayPal account and hav...

Page 15: ...0 minutes your clients will see the welcome page once every hour To enable Free Access select Access Controls in the top menu and then Free Access Setup on drop down If you have two Guest Networks mak...

Page 16: ...id for and press update Guests now need to simply type the code into the box on the welcome page and they will be let on line for the amount of time assigned to each code PermaCodes can consist of let...

Page 17: ...will see some html tags and then the default text You can change the text to your own message and if you are familiar with html you can customize fonts and colors with the html tags After your guests...

Page 18: ...e It may look fine on your screen but may not fit on somebody else s screen File size refers to the amount of data used to record the picture information Too little data and the picture looks course b...

Page 19: ...ion marked Internet Connections you will see the IP address listed immediately under eth3 for modems plugged into port 3 eth2 for modems plugged into port 2 and eth1 for modems plugged into port 1 Thi...

Page 20: ...mote Access go to www checkboxsystems net and click on the Login on the top of the page In the Site Lookup box enter your 4 digit site ID number then press site lookup A login box will pop up requesti...

Page 21: ...An IP address is a unique number much like a telephone number that identifies a unique machine on the internet No two IP addresses can be the same on the internet Most ISP s use dynamic IP addresses w...

Page 22: ...t to manually authorize a device for Internet access for example a device that does not have a web browser like a credit card terminal or a game console you can authorize it by going to Clients not au...

Page 23: ...uest to download as much data as possible on a first come first served basis and that may cause some users to be negatively impacted by other more intensive users To turn on the Client Usage Policy go...

Page 24: ...from the Internet Data highlighted in brown and marked as tx is data that was uploaded to the Internet By selecting the Hourly link at the bot tom of the page you can view the total system usage for a...

Page 25: ...e from 10 to 30 However they can introduce two new problems the case of the WiFi device seeing the CheckBox but the CheckBox not being able to WiFi device mentioned above or a case where the donut is...

Page 26: ...t with similar dimensions may only need 8 meshing access points to provide coverage Another example would be a campground that is on an open flat field To provide complete coverage however you need to...

Page 27: ...points were wired wireless meshing works best in applications where running a connection back to the controller is not possible IMPORTANT The first time a mesh repeater is added to the network it will...

Page 28: ...nal strength is a 5 minute average and it is normal for this to fluctuate Any unit with a low signal strength will be highlighted in Yellow or Red Units highlighted in yellow will have slower connecti...

Page 29: ...ts are connected to power Outdoor units only Access points are mounted at least 20 feet off of the ground Access points are mounted at least 4 feet away from other antennas Serial number of each repea...

Page 30: ...kBox Survey and Feedback Engine routes messages between you and your guests to any desktop or portable devices you designate allowing easy and quick follow up a great way to save time while increasing...

Page 31: ...utton marked Enabled to turn on the S A F E feature The CheckBox Welcome page will now have a field where guests can enter either their email address or mobile phone number for texting You can make it...

Page 32: ...your system status You will see the name of your property the names of your access points and the status of your system Any device highlighted in red is having issues and is not online Navigate to Su...

Page 33: ...be sending The Welcome Message Title Email Subject box is the subject line of emails sent The Text Message Content box is where you enter the text message that will be sent Text messages are limited t...

Page 34: ...lidated and sent to your email box From your email box you can reply to guest emails directly If the message from the guest originated as a text messaging there will be a link in your email to click o...

Page 35: ...reate a survey navigate to Surveys Add Survey You can create and save multiple surveys but only one survey can be active at a time Give your survey a title and create a message to go above your survey...

Page 36: ...sages Guest Contact Info Here you find a list of when the guest first and last connected to your CheckBox and their email or mobile number You can download this information to use in a spreadsheet or...

Page 37: ...ckBox units which may take up to 4 hours to complete Setting alerts to Aggressive will generate an alert if a CheckBox mesh node or a controller unit is late for any of it s scheduled check in cycles...

Page 38: ...erm contract required Guest support is provided 24 7 by professional support staff at a dedicated support number Support staff are available to assists guests connecting to the wireless service config...

Page 39: ...re environment In addition to technical protections only CheckBox employees who need access to the information to perform job specific tasks are granted access to guest information CheckBox claims nei...

Page 40: ...components of the system as we determine necessary The warranty does not cover damage due to improper installation use of unauthorized accessories including but not limited to external antennas and po...

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