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left you can manually add time or delete the client from the system. You can also
rename the ticket to identify users or devices.
The third column for each client lists how much data traffic they have put through the
system. This information is in kilobytes, and is counted from the time they activate their
ticket.
The last two columns list the access point that the client is connected to and the
strength of the signal that the system is receiving from the client. In most cases, signals
greater than 15 should result in a good connection. These signals are 5 minute
averages, and it is normal for these to fluctuate.
By selecting
Administration
in the top menu and then
Offline Clients
on the drop
down menu you will see a list of all clients that have been authorized on the system
and still have time remaining but are currently not online. These devices can just rejoin
the network without going through the welcome screen until their time remaining
expires.
By selecting
Administration
in the top menu and
then
Clients not Authorized
on the drop down
menu you will see a list of all devices that have
found the network but are currently not allowed to go
onto the Internet. It is not unusual to see several
devices in this list, as most WiFi devices will
automatically search for available networks.
Manually Authorizing Devices
If you want to manually authorize a device for Internet access (for example a device
that does not have a web browser like a credit card terminal or a game console) you
can authorize it by going to
Clients not authorized
and then selecting that client from
the list, clicking in it’s ticket column (which will in dictate a ticket of none) and selecting
an amount of time for it to be allowed to access the Internet.
If there are multiple devices in the list you may be able to identify the device you want
by it’s name, MAC address or IP address. However if you can not determine which is
the item you want to authorize try these steps:
1. Power off the device you want to authorize.
2. Press the Clear List button on the Clients not Authorized screen.
3. Power up the device and make sure it connects to the CheckBox WiFi.
4. Refresh the Clients not Authorized screen and that device should not be the only
device shown.
Labeling Users
For easy identification, you can change the label name for a user in the system. For
example, if you have several computers in the office that are permanent clients, and
some users that are employees with long term tickets, you can label them by their
name.
To change the label of a user, simply click on their ticket number in the ticket column (If
they used PayPal, Free Access or if you enabled them manually click on the PayPal
transaction number, “Free”, or “Manual” label in the ticket column). Enter the new label
or name in the box marked “Identity” and press
update
. When entering a name or label,
do not use spaces or special characters.
Summary of Contents for HSv625
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