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ENG                                                                           

GIGIO - SILVESTRO - SERBIS 

(Rev. 01/07/2012)

 

 
 

Dear Customer,  
 
Thank you for choosing one product from our range and we hope you will be fully satisfied.  
 

1.  All  inserts have been  built with high gauge steel (up to 3 and 4 mm for the combustion chamber) of the best 
quality,  and  materials  like  vermiculite  (skamolex)  for  the  inner  part  of  the  combustion  chamber.  This  give  a  clear 
outlook to the stove but also shows a great heat resistance and allows us to gain significant levels of heat output as 
well as very low emission levels 

2.  For the electric and electronic components the best suppliers on the European market have been selected. The 
main board, actually the heart of the stove, has been developed by the market leader with over 1.000.000 parts on 
the market. 
3.  Other components like smoke exhaust motors, pellet loading system and hot air fans have been selected with the 

same  concept:  only  the  best  available  on  the  market.  As  an  example,  for  the  pre-heater,  we  decided  to  install  a 
double jacket. This gives us the possibility to install the pre-heater right there in the fireplace, where the pellet is. 
Why? To get a faster and safer starting of the stove! 

5.  On the top of all other checks, electric and for single components, we have added the “FINAL FIRE CONTROL”. 
At the end of the production we do connect and fire all stoves and, thanks to a special electronic control, we simulate 
all the typical conditions like in your everyday use. In this way we make 100% sure that each single stove is working 
100%.  

 
In a series of stoves from exceptional strength, capable of up to 13kW of power and get up to 70 hours continuously! 
You can program the heating in your house but switch the fan off when getting home at the evening and enjoy in 
silence the pleasure of the fire.   

All models are fitted with the external air inlet in line with the pre-heater. The outside air is getting warmed in the fire 
pot but a part is used to keep the glass door clean. This makes the stove tight and ideal to be installed in class A or 
BBC houses. 
 

How could we get this result? First of all by choosing reliable top quality components and, last but not least, adopting 
a  high  sophisticated  construction  technology.  On  the  top  of  that,  our  25  years  heating  system  manufacturing 
experience and a two years intensive developing program of a French – Italian technical team. The most innovative 
pellet stove nowadays available on the market is the result of this cooperation… 

 
 
 

How to lock and unlock the remote control keypad: 
key 7    and right after key 3

 

 . 

 

 

 

 

 

Summary of Contents for GIGIO

Page 1: ...GIGIO SILVESTRO SERBIS Rev 01 07 2012 ENG 1 Manuale di installazione Mod GIGIO SILVESTRO SERBIS Installation and instruction manual Mod GIGIO SILVESTRO SERBIS This manual is part of the supply ...

Page 2: ...ESTRO SERBIS Rev 01 07 2012 DIMENSIONS GIGIO Tipo I6 SILVESTRO Tipo I9 I10 695 508 246 388 Ø 80 695 5 0 0 456 43 88 495 500 458 FILO MURO Wall Mure Wand 585 795 708 478 795 500 585 458 500 Ø 80 FILO MURO Wall Mure Wand ...

Page 3: ...GIGIO SILVESTRO SERBIS Rev 01 07 2012 ENG 3 SERBIS Tipo M10 M10N M14 1046 1440 H MAX 380 MAX 1000 550 Ø 1 5 0 70 514 5 65 Ø 100 480 1355 H MIN 293 MIN 1000 ...

Page 4: ...4 ENG GIGIO SILVESTRO SERBIS Rev 01 07 2012 B A Isolante Isolant Insulator Isolator Isolatie D C B 40 A 100 mm B 100 mm C 800 mm D 500 mm 40 ...

Page 5: ...GIGIO SILVESTRO SERBIS Rev 01 07 2012 ENG 5 ...

Page 6: ...6 ENG GIGIO SILVESTRO SERBIS Rev 01 07 2012 B A Isolante Isolant Insulator Isolator Isolatie D C B 40 A 250 mm B 300 mm C 1000 mm D 600 mm 40 ...

Page 7: ...GIGIO SILVESTRO SERBIS Rev 01 07 2012 ENG 7 ...

Page 8: ... On the top of all other checks electric and for single components we have added the FINAL FIRE CONTROL At the end of the production we do connect and fire all stoves and thanks to a special electronic control we simulate all the typical conditions like in your everyday use In this way we make 100 sure that each single stove is working 100 In a series of stoves from exceptional strength capable of...

Page 9: ...CTIONS 29 17 LIST OF MENUS 30 18 MENU 02 DAY AND TIME SETTING 31 19 MENU 03 SET WALL THERMOSTAT 31 20 MENU 04 SELECT LANGUAGE 33 21 MENU 05 SET ROOM TEMPERATURE PROBE 33 22 MENU 06 STAND BY OR STOP GO 34 23 MENU 07 BEEPER 34 24 MENU 08 FIRST PELLET LOADING 34 25 MENU 09 STOVE STATUS 35 26 MENU 10 SERVICE SETTINGS 35 27 MENU 11 DEALER SETTINGS 35 28 MENU 12 FAN ENABLE 35 29 STOVE STARTING 35 30 ROO...

Page 10: ...ight smoke that could develop will rapidly fade away Regular maintenance and cleaning are essentials for the stove proper working and lasting Check for craked or broken glasses In case replace immediately Your stove has been developed for using a well defined fuel Specification for the ideal fuel is shown in the next chapter In case of use of different or not allowed fuels your stoves can get shor...

Page 11: ...forest culture All these 100 vegetable materials are dried and pressed into the pellet form without adding any kind of glue or chemical We do approve to be used in our stoves all pellets that satisfy the European regulation EN 14961 2 All the approved pellets must carry the following logo New logo since 2011 Typical specifications for the approved fuel caloric capacity in MJ kg 2 17 6 MJ kg calori...

Page 12: ...filling flap Remote control Ash Drawer Decoration Grid Fire Pot Fire Pot Pellet Loading Vermiculite shamolex Shel Electric Box Glass Cleaning Grids Warm Air Grids Electrical connection automatic fastening and release when pushing in pulling out the insert Smoke Outlet Ø 80 Combustion Air Inlet Ø 50 Pellet Container Electric Box Glow Plug Electric Cord Opening ...

Page 13: ... ktion bei S tö run gen den O fen kan n auch ohn e Fern bedien un g ben utzt s ein S ys tèm e électron ique avec m icroproces s eur qui perm et de com m un iqueravec la télécom m an de etde réglerle poêle en cas d urgen ce m an uellem en t 13 R adio com an do con s en s ore tem peratura R adio R em ote C on trol w ith tem perature probe R adio Fern bedien un g m it ein gebautes R aum tem peraturFü...

Page 14: ...chimney has to be respected A distance of min 50 cm between the chimney and heat sensitive building elements like facing beams or wooden ceilings etc must be respected Keep all flammable materials like wooden furniture curtains carpets and flammable fluids at least 80 cm from the stove when operating GIGIO SILVESTRO Respect this instruction A 450 cm2 Room connective air B C 450 cm2 Decompression h...

Page 15: ...ove the insert and lean it on the floor Protect flooring with a piece of paperboard 6 place the sliding guides inside the existing fire place and screw them down by means of 8 mm fisher plugs Check the following sketch for measures Important leave 44 mm between the outside fire place edge and the insert chassis warning in some fire places the fire area is often made of worn firebricks In this case...

Page 16: ...the insert WARNING sliding guides must be properly fastened and or mounting nut of the sliding guides must be right tightened If not when sliding the insert out it may fall down or hurt a person Please do carefully follow the instructions GIGIO SILVESTRO EVENTUAL REGULATION OF THE HANDLE UNCOUPLING UNDERCARRIAGE If after the installation the handle uncoupling undercarriage of the file would not ha...

Page 17: ...d and locked at the required height Place the insert on the chassis and fasten it with all the included nut and bolts Legs must be fastened with all the included nuts and bolts The unit must be fastened on the floor and possibly on the wall as well In case these instructions not being followed L ARTISTICO declines all responsibility for damages and hurts When fastening the legs on the floor use 6 ...

Page 18: ...y when the appliance is in the right temperature and is adjusted according to the power set of the stove The centrifugal fan which pushes air into the sewage E can be adjusted via the remote control menu 1 from 0 to 5 speed or automatic SERBIS MODEL NATURAL CONVECTION M10N Fig 6 Ø 80 mm Max 5 mt Ø 150 mm Min 50 cm Max 150 cm E C C Max 5 mt A 450 cm2 convective air ambient B 450 cm2 decompression a...

Page 19: ... beam A at the rear of the holes below the upper holes to allow the fitting of flue pipe The traverse is shipped in the lower position for transportation needs and convenience when traveling If you want the fireplace with the right components you will have to ask for them when ordering option at extra cost It s strictly prohibited too moove of electrical components or warranty would be cancelled T...

Page 20: ...nnection piping must be identified by an approved tag showing all typical datas in accordance with local and national regulations in force Smoke evacuation system components designation example Temperature class es T400 minimum T450 T600 suggested The smokestack temperature class should not be lower than the maximum exhaust gasses temperature declared by the stove manufacturer For all appliances a...

Page 21: ...nnect to appliances burning solid fuel must be soot fire resistant the designation letter will therefore be G followed by the distance in millimeters XX from flammable materials The chimney has to be build in accordance with local and national regulations in force ...

Page 22: ... The appliance can be connected to an existing smokestack only after carefully checking it In case the smokestack doesn t show the approved tag a registered chimneysweeper has to certify it When connecting to non isolated smokestacks draught problems can occur It is however forbidden connecting the stove to smokestack with a diameter bigger than 200 millimeters if the case slot in a 120 150 millim...

Page 23: ...ATED FLUE DUCTING WITH CLOSING FLANGE CLOSING FLANGE IN HERMETIC STAINLESS STEEL OR ALUMINATE OUTDOOR AIR SUPPLY WITH GRATE NO PACKABLE DUCTING EXISTING FLUE Ø 100 mm Ø 180 mm MAX Ø 120 mm MIN Fig 13 Fig 14 Connection A T with stopper closing Connection ø 100 ø 120 ø 100 mm ø 120mm SER BIS CHIMNEY INSULATING INSERTING OF A TUBE INSPECTION COVER NOT INTEGRATED FLUE DUCTING WITH CLOSING FLANGE CLOSI...

Page 24: ...When getting through non heated attics or mansards Very long segments over 4 meters inside the apartment Max 4 m min 3 OK Max 4 m min 3 NO OK Fig 15 Fig 16 Fig 17 INSULATING INSULATING CLEANING DIRECTION CLEANING DIRECTION CLEANING DIRECTION CLEANING DIRECTION CLEANING DIRECTION Max 4 m min 3 OK Max 4 m min 3 OK OK Fig 15 Fig 16 Fig 17 Inspection INSULATING INSULATING CLEANING DIRECTION CLEANING D...

Page 25: ...GIO SILVESTRO SERBIS Ø 80 mm MAX 3 m Ø 100 mm MAX 6 m Ø 150 180 mm MAX 15 m Fig 18 Fig 19 Fig 20 ISOLATION ISOLATION ISOLATION Ø 100 mm MAX 3 meters Ø 120 150 mm MAX 6 meters Ø 180 mm MAX 15 meters Fig 18 Fig 19 Fig 20 ISOLATION ISOLATION ISOLATION ...

Page 26: ...aust examples for those countries where it allowed GIGIO SILVESTRO SERBIS 12 NOT ALLOWED INSTALLATIONS In Italy 1 Two or more stoves connected to the same smokestack 2 Stove and fireplace connected to the same smokestack For all other countries respect all local and national regulations in force MIN 1 5 metri MIN 2 metri Inclinaison 3 Longueur 3 m Fig 21 Fig 22 Fig 23 ISOLATION MIN 1 5 m MIN 2 m F...

Page 27: ...ll get an exceptional level of comfort and softness The stove will properly work even in case you cannot connect it to an external air inlet but getting the combustion air from the room The local and national regulations in force show the minimum air volume in the room to be respected GIGIO e SILVESTRO The air inlet diameter should be not less than 60 millimeters and the maximum piping length are ...

Page 28: ...he stove and doesn t run over the smoke connection that a proper earth is available and a proper circuit breaker is fitted In case of irregular power supply normally in remote or mountain areas do not worry because your stove is protected with two 5X20 4A STD between the main switch and the cord plug on the rear panel only model SERBIS The insert GIGIO SILVESTRO have a fuse on electronic card plea...

Page 29: ...e no buttons are pressed for 30 seconds after switching on the stove the remote control enters the stand by status and the display goes off Press any button to reactivate To lock or unlock the keyboard button 7 and button 3 in rapid sequence The remote control is supplied with a wall rest Do not place the remote control near the stove or close to other heat sources For best results we suggest to p...

Page 30: ... Start program 1 OFF 00 00 24 00 Stop program 1 OFF 00 00 240 00 10 minutes interval MENU 04 SET LANGUAGE Italian ITA French FRE English ENG German DEU MENU 05 SET PROBE Inside probe Remote control probe MENU 06 STAND BY On Off MENU 07 BUZZER On Off MENU 08 STARTING LOAD To be used by the starting only MENU 09 STOVE STATUS Close menu All indication on stove status are given MENU 10 SERVICE SETTING...

Page 31: ...0 99 23 Press button 2 for changing year 24 Press button 7 to confirm and then button 3 19 MENU 03 SET WALL THERMOSTAT This program enables you setting a fire or power off interval for each week day You can schedule up to 4 different on off programs The following example shows a typical program for a family with children ON OFF intervals are set to satisfy the school time table of the children as ...

Page 32: ...am 1 switch off time is displayed 19 Press button 2 for changing switch off time 10 minutes steps 20 In this example switch off time at 09 00 AM is shown 21 Press button7 to confirm switch off time 22 First week day Monday with program 1 is displayed 23 Press button 2 for enabling ON program 1 for that day 24 Press button 7 to confirm and start programming the next day 25 repeat all points from 23...

Page 33: ... menu 3 The selected language is displayed ENG English 4 Press button 2 for selecting the desired 5 Press button 7 to confirm 6 Press button 3 to back the menu 21 MENU 05 SET ROOM TEMPERATURE PROBE This menu allows to switch the desired room temperature probe On GIGIO and SILVESTRO and SERBIS model is operating only the remote control probe REMOTE The procedure described here should not be used on...

Page 34: ...nfirmation beep for all remote control operations 1 Select menu 07 button 7 and then button 2 2 Press button 7 to enter the menu 3 The OFF or ON setting will be displayed 4 Press button 2 to select the setting 5 Press button 7 to confirm 6 Press button 3 to back to the menu 24 MENU 08 FIRST PELLET LOADING This menu allows filling the feeding screw when first loading pellet into the relevant fuel t...

Page 35: ...not enabled Serbis Menu RESTRICTED EXCLUSIVELY FROM AUTHORIZED SERVICE Do not change the factory setting ON 1 Select menu 12 button 7 and then button 2 2 Press button 7 to enter the menu 3 The OFF or ON setting will be displayed 4 Press button 2 to select the setting 5 Press button 7 to confirm 6 Press button 3 to back to the menu 29 STOVE STARTING After having correctly installed the appareil do ...

Page 36: ...ature is displayed 3 Press button 1 for decreasing temperature 4 Press button 2 for increasing temperature 5 Press button 7 to confirm 6 Press button 3 to back to main menu 31 POWER SETTING Desired power level can be set from 1 to 5 Much higher the selected power level much quicker the stove will reach the set room temperature 1 Press button 4 to enter the temperature menu 2 Set power is displayed...

Page 37: ...by pulling the power plug 5 Turn on the insert by inserting the plug 6 press red button 3 7 UNITA 1 CARICATA or unit 0 or 1 or 2 or 3 will be displaye 8 After some 10 the remote control switches back to main menu 34 REMOTE CONTROL LINKING In case radio data transmission between remote control and appareil doesn t work properly high electromagnetic pollution it is possible to link the remote contro...

Page 38: ...e off press button for some 3 seconds till the relevant green led starts flashing When the self clearing procedure will be finished it goes out Covering led This led confirms the remote control transmission has been correctly covered Alarm Led This led lights on when a failure has been detected The remote control is necessary to display the failure that did occur If the stove goes out of pellet pr...

Page 39: ...d being properly located Check the door being properly closed FUEL LOADING Swing the flap door located on the upper panel up only for GIGIO SILVESTRO if used Cut a corner of the bag of and let pellet slowly flow into the tank Check for any object accidentally being packed with the pellet Fire alert do absolutely not leave some pellet on the hot parts of the appliance particularly on the top panel ...

Page 40: ... bag 6 Put the cover in place and slide the insert in Pellet loading systems is available as Option in two different types Standard and Deluxe Warning while charging the pellet careful not to overfill the tank with the risk of spilling the pellets Scivolo laterale economico vista dall alto Fig 39 Max 730 mm Min 550 mm Scivolo laterale frontale deluxe vista dall alto Fig 40 Max 800 mm Max 800 mm ...

Page 41: ...ading of the pellets Available as an OPTION charge pellets in deluxe version with which you can load pellet on the side or front Warning while charging the pellet be careful not to overfill the tank with the risk of spilling the pellets TURNING STOVE OFF Press button 3 on off but do not disconnect the power cord The smoke fan and the fan when fitted will continue working till the stove will cool d...

Page 42: ...an Wait at least 48 hours before discarding for preventing fire danger 2 Fire pot take it completely out and empty ash in a can 3 Protection grid vacuum clean all pellet and ash rests 4 Glass clean the glass with a soft cloth in combination with our specific glass cleaner PULISCI VETRI Make sure air adduction slots being free and clean For SERBIS 1 Fire pot take it completely out and empty ash in ...

Page 43: ...p of a vacuum cleaner clean the heat exchanger compartment located behind the rear panel in vermiculite and clean the whole combustion chamber 5 If necessary to clean the smoke connection with the aspirator For SERBIS 1 Fire pot take it completely out and empty ash in a metal box and wait at least 48 hours before you throw them to prevent fires 2 Remove the 3 steady vermiculite lift them up and re...

Page 44: ...be carefully checked Our partners located all over Europe will provide you with the right professional maintenance service Smokestack cleaning It is compulsory to call a professional chimney sweeper for brushing the smokestack once a year or at least every 1000 kg of pellet but not later than 2 years A cleaning inspection certificate has to be issued and it will be valid for stove maintenance serv...

Page 45: ... ALC ALF 230V Ground Fan smoke Cochlea main interchange Electrical resistance Yellow green Brown Pink White White Violet Green Gray Blue Red Gray Orange Orange ALF Safety thermostat General ALC Pressure ALP Safety thermostat Smoke probe Fan smoke Red Blue White Red Black additional thermostat ...

Page 46: ...d fan 230V Ground Fan smoke Cochlea main interchange Electrical resistance Yellow green Brown Pink White White Violet Violet Gray Blue Red Gray Orange Orange ALF Safety thermostat General ALC Pressure ALP Safety thermostat Smoke probe Fan smoke Red Blue White Red Black additional thermostat ...

Page 47: ...oard temperature probe failure Solution detect the causes To quit the error signal follow the procedure 1 Unscrew protection cup 2 Press safety thermostat button 3 Screw the protection up Problem depression hasn t been build up into the stove Cause Check for all pressure switch connections and the static pressure intake working properly Check the door being closed and all gaskets not being damaged...

Page 48: ...sible causes If it doesn t solve the problem call for technical service Problem the stove doesn t copy the remote control Cause Check the main switch on stove s rear panel being ON Check fuses 4A located near the main switch and on the electronic board Solution Go carefully through the a m possible causes If it doesn t solve the problem call for technical service Problem stove is getting overheate...

Page 49: ... glasses are eluding from the guarantee 8 3 3 all ceramic components are handmade Small marks or differences in color cannot be considered as failures but a plus being the sign are made one by one as per a centuries old ceramic tradition 8 3 4 General All travelling transport man craft packaging disassembling and down time of the stove rising from the stove repair in guarantee time are at customer...

Page 50: ...50 GIGIO SILVESTRO SERBIS Rev 01 07 2012 ...

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