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Your transactions 
must be “settled” 
daily. Read this 
section to ensure the 
settlement process 
operates smoothly.

SETTLING THE BATCH

ABOUT SETTLEMENT

 

A Settlement operation is used to close the current batch and 

open a new batch for logging and accumulating transactions.  

  Your VeriFone terminal uses a Host Capture System (HCS), 

meaning all transaction information is sent to and stored by the 

host (Chase Paymentech) at the time of sale.  

  There are three settlement options: Manual Settlement,  

Auto Settlement and Host Auto Settlement. 

1 - MANUAL SETTLEMENT

 

If your terminal is set to manually settle, select 

Settlement

  

from the main menu and follow the prompts displayed. 

2 - AUTO SETTLEMENT

 

If your terminal is set to automatically settle, it will automatically 

settle transactions in the current batch at a specific, 

predetermined time, within a 24-hour period. When configured, 

auto settlement begins any time after the set time occurs if there 

are transactions in the batch, and the terminal will print 

settlement reports upon completion.

 

 

For example, if auto settlement time is set to 22:30:00  

(10:30 p.m.) then auto settlement occurs any time after 

22:30:00. If the terminal is turned off before the set time,  

and turned on again (usually the next morning), auto settlement 

occurs at that time.

3 - HOST AUTO SETTLEMENT

 

Host Auto Settlement is a feature that must be selected either at 

the time of initial terminal setup or must be set up by a Chase 

Paymentech representative. If this feature is enabled, the 

terminal will automatically settle transactions in the current batch 

at 05:00:00 (5:00 a.m.) EST and will not print settlement reports 

upon completion.

PROMPT Q&A

While navigating 
through transactions, 
you’ll find that some 
prompts aren’t as 
clear as others.  
This section clarifies 
those prompts.

PROMPT

DESCRIPTION/ACTION

1= [Merchant 1]

Prev [F1] 

Next [F2] 

Slct [F3] 

Exit [F4]

Displayed when more 
than one merchant is 
programmed into your 
terminal. Scroll to your 
merchant name using the 

[F]

 keys to the right of the 

display, and press 

[ENTER]

.

Web Sale

Encrypted?

Yes [F1]  

No [F2]

May display while 
performing a web sale. 
Select 

Yes

 or 

No

 in regard to 

whether the card number 
was collected via encrypted 
means (such as, HTTPS 
web page, PGP e-mail, etc.).

Imprint Card 

Press Enter Key

May display while 
performing a manually 
entered transaction. Imprint 
the card using a manual 
imprint machine to prove 
the card was present during 
the transaction.

V-Code:

Enter the CVC (card 
verification code), typically 
the last 3 or 4 digits found 
on the back of the card 
on the signature line. CVC 
codes are designed to 
reduce payment card fraud.

Code Present?

No [F1] 

  Xread [F2]

Displays if V-Code prompt 
is bypassed. Select 

Xread

  

if the code is present,  
but unreadable.

Summary of Contents for Verifone VX

Page 1: ...QUICK REFERENCE GUIDE Review this Quick Reference Guide to learn how to run a sale settle your batch and troubleshoot terminal responses VERIFONE VX...

Page 2: ...Available Reports 10 Gift Card Transaction Types Opt 12 Settling the Batch 14 REFERENCE Prompt Q A 15 AVS Response Codes 17 Common Error Codes 18 NDUSTRY Retail Retail with Fleet and Petroleum APPLICA...

Page 3: ...se the ARROW hot key at the main menu or idle prompt to navigate to the transaction type you wish to perform Scroll through the menu and press the corresponding F key when your desired transaction app...

Page 4: ...ons as if a card were swiped As an added security measure transaction amounts over a pre set threshold will require a card swipe contactless symbol CREDIT TRANSACTIONS TO INITIATE Credit Sale A sale t...

Page 5: ...d or select Sale Select Cash for cash benefits or Food for a food stamp sale EBT Force A force is a sale transaction performed when the terminal cannot reach the host to authorize the transaction Cont...

Page 6: ...Associate to troubleshoot your terminal Merchant Reports Displays merchant names if terminal is set up for multi merchant processing Host Totals Prints host totals by transaction batch or merchant Pr...

Page 7: ...will communicate to the gift card host that the transaction is being reversed From the main menu select Void Balance Inquiry Print a receipt that displays the customer s available gift card balance wi...

Page 8: ...orning auto settlement occurs at that time 3 HOST AUTO SETTLEMENT Host Auto Settlement is a feature that must be selected either at the time of initial terminal setup or must be set up by a Chase Paym...

Page 9: ...tion Enter the vehicle number Enter Cust Data May display during a fleet card transaction Enter custom data requested for that card Prompt Code Displays during manually entered Wright Express fleet ca...

Page 10: ...ask for another form of payment as the card may be fraudulent INVALID AMOUNT The amount entered is invalid Re key the dollar amount INVALID CLRK ID The clerk number keyed has not been logged in Login...

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