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AVAILABLE REPORTS

Your terminal 
includes a variety  
of transaction and 
batch reports.  
Use this data to help 
you make crucial 
business decisions.

Press [REPORTS]  
to launch the  
Reports menu.

REPORTS: CLERK REPORTS MENU

Totals Report

  

Prints totals for all clerks.

Detail Report

  

Prints detail information on all transactions 

performed by all clerks, or a specific clerk.

Shift Report

  

Prints transaction totals per shift.

Clerk Table

  

Prints all clerks, clerk passwords and indicates 

whether the clerk is logged in, if enabled.

REPORTS: MAIN MENU

Totals Report

  Prints totals by card issuer.

 

Detail Report 

 Prints detail information for each transaction.

Clerk Reports

  Launches Clerk Reports menu options.

  

(See

 

Reports: Clerk Reports Menu.

)

Batch Review

  Launches Batch Review menu options.  

(See

 

Reports: Batch Review Menu.

)

Batch History

  Prints a series of settlement reports by date.

Terminal Reports

  

Launches Terminal Reports menu 

options, which are used by the Help Desk Associate to 
troubleshoot your terminal.

Merchant Reports 

 Displays merchant names if terminal is 

set up for multi-merchant processing.

Host Totals

  

Prints host totals by transaction, batch or 

merchant.

Products Report

 

 (Petroleum Only) Prints a list of product 

codes, prices and descriptions.

AVAILABLE REPORTS 

Continued

Your terminal 
includes a variety of 
transaction and batch 
reports. Use this data 
to help you make 
crucial business 
decisions.

Press [GIFT CARD] 
and then select 
Reports to launch  
the Gift Card  
Reports menu.

REPORTS: BATCH REVIEW MENU

Totals Review 

 

Displays Total Sales, Total Refunds and Net 

Sale Totals.

Detail Review

  

Allows access to view details on all 

transactions in the current batch. Enter search criteria to 
retrieve transactions in the current batch, and then you may 
void the transaction.

REPORTS: GIFT CARD REPORTS MENU

Totals Report

  

Prints totals for all gift card transactions in 

the current batch.

Detail Report

 

 Prints details on all gift card transactions in 

the current batch.

Clerk Reports

  

Displays menu to print totals report, detail 

report or cashout report by Clerk ID.

Cashout Report

  

Prints a totals or detail list of cashed-out 

gift card redemptions by clerk.

Summary of Contents for Verifone VX

Page 1: ...QUICK REFERENCE GUIDE Review this Quick Reference Guide to learn how to run a sale settle your batch and troubleshoot terminal responses VERIFONE VX...

Page 2: ...Available Reports 10 Gift Card Transaction Types Opt 12 Settling the Batch 14 REFERENCE Prompt Q A 15 AVS Response Codes 17 Common Error Codes 18 NDUSTRY Retail Retail with Fleet and Petroleum APPLICA...

Page 3: ...se the ARROW hot key at the main menu or idle prompt to navigate to the transaction type you wish to perform Scroll through the menu and press the corresponding F key when your desired transaction app...

Page 4: ...ons as if a card were swiped As an added security measure transaction amounts over a pre set threshold will require a card swipe contactless symbol CREDIT TRANSACTIONS TO INITIATE Credit Sale A sale t...

Page 5: ...d or select Sale Select Cash for cash benefits or Food for a food stamp sale EBT Force A force is a sale transaction performed when the terminal cannot reach the host to authorize the transaction Cont...

Page 6: ...Associate to troubleshoot your terminal Merchant Reports Displays merchant names if terminal is set up for multi merchant processing Host Totals Prints host totals by transaction batch or merchant Pr...

Page 7: ...will communicate to the gift card host that the transaction is being reversed From the main menu select Void Balance Inquiry Print a receipt that displays the customer s available gift card balance wi...

Page 8: ...orning auto settlement occurs at that time 3 HOST AUTO SETTLEMENT Host Auto Settlement is a feature that must be selected either at the time of initial terminal setup or must be set up by a Chase Paym...

Page 9: ...tion Enter the vehicle number Enter Cust Data May display during a fleet card transaction Enter custom data requested for that card Prompt Code Displays during manually entered Wright Express fleet ca...

Page 10: ...ask for another form of payment as the card may be fraudulent INVALID AMOUNT The amount entered is invalid Re key the dollar amount INVALID CLRK ID The clerk number keyed has not been logged in Login...

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