Troubleshooting (
continued
)
Problem
Sudden drop in gas flow or
low flame.
Flames blow out.
Flare-up.
Persistent grease fire.
Flashback (fire in
burner tube(s)).
One burner does not light
from other burner(s).
Possible Cause
• Out of gas.
• Excess flow valve tripped.
• Vapor lock at coupling nut/LP cylinder connection.
• High or gusting winds.
• Low on LP gas.
• Excess flow valve tripped.
• Grease buildup.
• Excessive fat in meat.
• Excessive cooking temperature.
• Grease trapped by food buildup around
burner system.
• Burner and/or burner tubes are blocked.
• Grease buildup or food particles in end(s) of
carryover tube(s).
Prevention/Solution
• Check for gas in LP cylinder.
• Turn off knobs, wait 30 seconds and light grill. If flames are still low, turn off knobs
and LP cylinder valve. Disconnect regulator. Reconnect regulator and leak-test. Turn
on LP cylinder valve, wait 30 seconds and then light grill.
• Turn off knobs and LP cylinder valve. Disconnect coupling nut from cylinder.
Reconnect and retry.
• Turn front of grill to face wind or increase flame height.
• Refill LP cylinder.
• Refer to “Sudden drop in gas flow” above.
• Clean burners and inside of grill/firebox.
• Trim fat from meat before grilling.
• Adjust (lower) temperature accordingly.
• Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in position and let fire
burn out. After grill cools, remove and clean all parts.
• Turn knobs to OFF. Clean burner and/or burner tubes. See burner cleaning
section of Use and Care.
• Clean carry-over tube(s) with wire brush.
Troubleshooting - Electronic Ignition
Problem (Ignition)
SECTION I
No sparks appear at any
electrodes when Electronic
Ignition Button is pressed;
no noise
can be heard from
spark module.
SECTION II
SECTION III
Sparks are present but not at
all electrodes and/or not at
full strength
Possible Cause
• Battery not installed properly.
• Dead battery.
• Button assembly not
installed properly.
• Faulty spark module.
• Output lead connections not
connected.
• Output lead connections not
connected.
• Arcing to grill away from
burner(s).
• Weak battery.
• Electrodes are wet.
• Electrodes cracked or broken
“sparks at crack”.
Check Procedure
• Check battery orientation.
• Has battery been used previously?
• Check to insure threads are properly
engaged. Button should travel up and
down without binding.
• If no sparks are generated with new
battery and good wire connections,
module is faulty.
• Are output connections on and tight?
• Are output connections on and tight?
• If possible, observe grill in dark
location. Operate ignition system and
look for arcing between output wires
and grill frame.
• All sparks present but weak or at
slow rate.
• Has moisture accumulated on electrode
and/or in burner ports?
• Inspect electrodes for cracks.
Prevention/Solution
• Install battery (make sure that “+” and “–” connectors are
oriented correctly, with “+” on cap end.)
• Replace battery with new alkaline battery.
• Unscrew button cap assembly and reinstall, making sure
threads are aligned and engaged fully.
• Replace spark module assembly.
• Remove and reconnect all output connections at module and
electrodes.
• Remove and reconnect all output connections at module and
electrodes.
• If sparks are observed other than from burner(s), wire insulation
may be damaged. Replace wires.
• Replace battery with a new alkaline battery.
• Use paper towel to remove moisture.
• Replace cracked or broken electrodes.
No sparks appear at any
electrodes when Electronic
Ignition Button is pressed;
noise can
be heard from spark
module.
