7
Troubleshooting
You can solve many common problems easily, saving you the cost of a possible service call. Try the suggestions below
to see if you can solve the problem before calling a service technician.
PROBLEM
POSSIBLE CAUSE
The unit does not operate.
• Not plugged in.
• The appliance is turned off.
• Tripped circuit breaker or blown fuse.
The unit is not cold enough.
• Check the temperature control setting.
• External environment may require a high-
er setting. The door is opened too often.
• The door is not closed completely.
• The door Gasket does not seal properly.
• The ambient temperature is warmer than
normal.
• A large amount of contents has been
added to the unit.
Turns on and off frequently.
• The door is opened too often.
• The door is not closed completely.
• The temperature control is not set
correctly.
• The door gasket does not seal properly.
The light does not work.
• Not plugged in.
• Tripped circuit breaker or blown fuse.
• The light switch is “OFF”.
Vibrations
• Check to assure that the appliance is
level.
The unit seems to make too much noise.
• A rattling noise may come from the flow
of the refrigerant, which is normal.
• As each cycle ends, you may hear
gurgling sounds caused by the flow of
refrigerant in your unit.
• Contraction and expansion of the inside
walls may cause popping and crackling
noises.
• The appliance is not level.
The door will not close properly.
• The appliance is not level.
• The door was reversed and not properly
re-installed. The gasket is dirty.
• The shelves are out of position.
Display shows “EL” or “EH”.
• The air temperature sensor has failed.
If you’ve checked the table above and find that you still need help with your appliance, call our
Customer Service facility at
1-800-448-2177
between 9:00AM and 5:00PM ET.
