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Diagnostic Chart
Symptom: One or both of the Indicator lights on the safety sensors do not glow
steady.
• Inspect sensor wires for a short (staple in wire), correct wiring polarity (black/
white wires reversed), broken or disconnected wires, replace/attach as needed.
• Disconnect all wires from back of motor unit.
• Remove sensors from brackets and shorten sensor wires to 1-2 ft (30-60 cm)
from back each of sensor.
• Reattach sending eye to motor unit using shortened wires. If sending eye
indicator light glows steadily, attach the receiving eye.
• Align sensors, if the indicator lights glow replace the wires for the sensors. If
the sensor indicator lights do not light, replace the safety sensors.
Symptom: LED is not lit on door control.
• Inspect door control/wires for a short (staple in wire), replace as needed.
• Disconnect wires at door control, touch wires together. If motor unit activates,
replace door control.
• If motor unit does not activate, disconnect door control wires from motor unit.
Momentarily short across red and white terminals with jumper wire. If motor
unit activates, replace door control wires.
Symptom: Sending indicator light glows steadily, receiving indicator light is
dim or fl ashing.
• Realign receiving eye sensor, clean lens and secure brackets.
• Verify door track is fi rmly secured to wall and does not move.
Symptom: Motor has overheated; the motor unit does not operate or trolley is
stuck on stop bolt = Motor unit hums briefl y; RPM Sensor = Short travel 6-8"
(15-20 cm).
• Unplug unit to reset. Try to operate motor unit, check diagnostic code.
• If it is still fl ashing 5 times and motor unit moves 6-8" (15-20 cm), replace
RPM sensor.
• If motor unit doesn’t operate, motor unit is overheated. Wait 30 minutes and
retry. If motor unit still will not operate replace logic board.
Symptom: Motor unit doesn’t operate.
• Replace logic board because motor rarely fails.
1 FLASH
OR
2 FLASHES
3 FLASHES
4 FLASHES
5 FLASHES
6 FLASHES
Your garage door opener is programmed with self-diagnostic
capabilities. The “Learn” button/diagnostic LED will fl ash a
number of times then pause signifying it has found a potential
issue. Consult Diagnostic Chart below.
Installed
Safety Reversing
Sensor
LED or
Diagnostic
LED
“Learn”
Button
Bell Wire
Safety Reversing Sensor
Motor overheated or
possible RPM sensor
failure. Unplug to reset.
Motor Circuit Failure.
Replace Receiver
Logic Board.
Safety reversing sensors
slightly misaligned
(dim or fl ashing LED).
Door control or wire
shorted.
Safety reversing sensors wire
shorted or black/white wire
reversed.
Safety reversing sensors wire
open (broken or disconnected).
