Chainway C2000W, Terminal User Manual

Page: 52 / 65


Chapter 8 Malfunction and Repair
8.1. Equipment and System Problems
Table8-1 Equipment and System Problems
Problems Solutions
Device can’t start

Ensure the battery is correctly placed (see 2.1).

Change fully-charged battery.

Take off the battery and place again.
Touch-screen doesn’t
work

Clean the touch screen.

Recalibrate by the calibration procedure.

Restart the device
Screen fails to display

Check if the device is in standby status.

Restart the device.

Replace with fully-charged battery.
Keyboard doesn’t work

Check if the device is in standby status.

Restart the device.

Replace with fully-charged battery.
TF card can’t be
identified

Check if the TF card is placed wrongly.

Check if the TF card is placed firmly.

Check if the TF card is damaged.

Restart the device.

Replace with fully-charged battery.
Battery can’t be

Check if the adapter is damaged.