Cetetherm AquaEfficiency
Installation, service and operating instruction
82
Warranty
Our equipment comes with a 12-month warranty from the date of shipment. This may
be extended to 6 months from the date of commissioning of the equipment, subject to
commissioning report being mailed to Cetetherm. The warranty period is limited to 18
months from the actual date of shipment from the factory.
The manufacturer’s liability is limited to the replacement of any defective part that
cannot be repaired. No other financial compensation may be claimed in any case
under the warranty
The nature and probable cause of the defect must be reported to the manufacturer
before any action is taken. The defective part should then be returned to our factory in
France for assessment unless written agreement to proceed otherwise has been
obtained from Cetetherm. The results of the assessment can only state whether the
terms of the warranty apply.
Exclusion factors:
Non-compliance with the guidelines for installation, configuration and maintenance:
Over pressures, water-hammer, scaling, noncompliant water quality
Also excluded from the warranty:
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Fitting costs, refitting costs, packaging, transport, and any accessories or equipment not manufactured
by Cetetherm, which will only be covered by any warranties issued by said third-party manufacturers.
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Any damage caused by connection errors, insufficient protection, misapplication or faulty or careless
operations.
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Equipment disassembled or repaired by any other party than Cetetherm.
Non-payment will lead to all operational warranties covering the delivered equipment being terminated.
23.1 How to contact Cetetherm
Our contact details are updated on our website
www.cetetherm.com
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