•
Check
to
make
sure
you
don't
hear
a
delay
in
the
dial
tone
on
your
phone
line.
•
If
you
have
DSL,
make
sure
to
use
a
DSL
filter
when
plugging
the
CEIVA
frame
into
a
phone
outlet.
If
your
CEIVAlife
frame
(with
telephone
line)
still
does
not
connect:
•
Try
plugging
your
CEIVAlife
into
a
different
phone
jack
in
the
house.
•
Remove
any
splitters
on
the
phone
jack
and
plug
your
CEIVAlife
directly
into
the
phone
jack.
If
this
works,
you
may
need
to
replace
your
splitter
with
a
new
one.
•
If
you're
not
using
the
phone
cord
provided
to
you
when
you
purchased
your
CEIVAlife,
try
changing
the
phone
cord.
•
Some
voicemails
and
other
phone
features
may
create
a
stutter
in
the
dial
tone.
Check
the
line
and
make
sure
you
have
an
ordinary
continuous
tone.
This
may
require
that
you
clear
out
any
unanswered
messages.
•
If
you
have
pulse
dialing
or
require
a
prefix
to
dial
an
outside
line,
you
will
need
to
set
the
prefix
directly
on
your
CEIVAlife.
To
find
out
how,
click
here
.
[links
to
page
in
manual
re
dialing
prefix]
NOTE:
If
none
of
the
troubleshooting
hints
solve
your
problem,
please
contact
CEIVA’s
Customer
Care
Department
at
1
‐
877
‐
MYCEIVA
or
1
‐
877
‐
692
‐
3482.
What
if
my
CEIVAlife
frame
has
trouble
connecting
to
my
wireless
network?
•
Make
sure
your
connection
method
is
set
to
Wireless
.
To
do
this,
press
the
Menu
button,
then
highlight
Connection
Settings
and
press
the
Select
button.
Highlight
How
to
Connect
and
press
the
Select
button.
Make
sure
that
the
check
mark
is
on
Wireless
.
If
it
isn't,
use
the
directional
buttons
to
highlight
Wireless
,
press
the
Select
button,
then
press
the
Select
button
again
when
Save
is
highlighted
to
confirm.
If
your
CEIVAlife
frame
with
Wireless
Adapter
is
still
not
connecting
•
Place
your
frame
in
the
same
room
as
your
wireless
router.
Once
you've
done
so,
try
manually
dialing
in
to
your
frame
by
pressing
the
White
button
(Picture)
on
the
back
of
your
CEIVAlife
frame
and
holding
it
until
"You
can
let
go
now,
I'm
connecting"
appears.
Let
go
of
this
button,
and
your
frame
will
attempt
to
dial
into
the
CEIVA
Network.
•
If
your
CEIVAlife
frame
is
set
up
properly
and
is
within
range
of
your
wireless
router
and
is
still
not
connecting,
try
restarting
your
wireless
router.
Once
you've
restarted
your
wireless
router,
then
try
dialing
in
your
frame
by
pressing
the
White
button
on
the
back
of
your
CEIVA
frame
and
holding
it
till
you
get
the
message
"You
can
let
go
now
I'm
connecting".
Once
you
let
go
your
frame
will
attempt
to
dial
into
the
network.
NOTE:
If
none
of
the
troubleshooting
hints
solve
your
problem,
please
contact
CEIVA’s
Customer
Care
Department
at
1
‐
877
‐
MYCEIVA
or
1
‐
877
‐
692
‐
3482.
How
do
I
add
a
dialing
prefix?
Summary of Contents for CEIVAlife LIF408A
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