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30

Troubleshooting

All repairs which must be done on the machine should only be 
performed by authorised service agents. When a repair is required for 
your machine or you are unable to eliminate the failure with the help 
of the information given below:

•  Unplug the machine.
•  Close the water tap.
•  Contact CDA Customer Care.

Fault

Probable cause

Methods of elimination

The machine will not 

start.

It is unplugged.

Insert the plug into the socket.

The fuse is damaged.

Replace the fuse.

There is a fault with the power 

supply.

Check the power supply.

The washer door is not properly 

closed.

Close the washer door.

“Start / Pause” button has not 

been pressed.

Press the “Start / Pause” button.

The machine does 

not fill with water.

Start / Pause” button has not 

been pressed.

Press the “Start / Pause” button.

Water tap is not turned on.

Turn on the water tap.

Water pressure too low.

Check water pressure.

The inlet hose is kinked.

Check the inlet hose.

Water supply failure.

Check the water supply.

Programme knob not set 

correctly.

Set the programme knob correctly.

Washer door not properly closed

Close the washer door properly.

Inlet hose filter is blocked.

Unblock the inlet hose filter.

The machine is 

draining while being 

filled.

The height of drain hose is below 

80cm.

Install drain hose at specified height of 

80-100cm.

The drain hose is in water.

Ensure the drain hose end is not 

immersed in water.

Summary of Contents for CI327

Page 1: ...CI327 Integrated washing machine Installation use and maintenance ...

Page 2: ...of detergent 22 Care and maintenance 23 Cleaning the filter 25 Detergent drawer 26 28 Practical cleaning information 29 Display and failure codes 30 Troubleshooting 32 Installation including transit bolt information 33 Levelling 34 Connecting to the mains water supply 34 Drainage connection 35 Electrical information 37 Fitting the appliance 38 Fitting the furniture door 41 Final installation check...

Page 3: ...icing or maintenance except by suitably qualified personnel Do not use the appliance if the plug the mains cord or the appliance itself is damaged If the mains cord is damaged you must have it replaced by the manufacturer or an authorised service centre or similarly qualified person in order to avoid a hazard Appliance information Please enter the details on the appliance rating plate below for re...

Page 4: ...aste collection centre or to a dealer providing this service Disposing of a household appliance separately avoids possible negative consequences for the environment and health deriving from inappropriate disposal and enables the constituent materials to be recovered to obtain significant savings in energy and resources As a reminder of the need to dispose of household appliances separately the pro...

Page 5: ... with wet hands or feet Never open the detergent drawer when a programme is running Never force the appliance door open when a programme is running Since the appliance can reach high temperatures while running do not touch the drain hose or drained water during draining In case of any failure first unplug the appliance and close the water tap Repair on this appliance should only be undertaken by s...

Page 6: ...lode Do not repair or replace any part of the washing machine or try to carry out any type of servicing unless it is recommended in the maintenance instructions in the manual Do not climb onto the machine or stand on the open porthole door Do not use an extension lead or adaptor to connect your washing machine to the mains supply Follow the washing instructions recommended by the manufacturer of t...

Page 7: ...pervised to ensure that they do not play with the appliance If the appliance is not to be used for prolonged periods of time unplug the appliance close the water tap and leave the door ajar to keep the inside of the machine dry and to prevent unpleasant odours from developing As a result of the quality control procedures during production a certain amount of water may remain in the appliance This ...

Page 8: ...tart Pause button Preparing garments for washing Wash lightly soiled garments using a short programme Use a programme without prewash for medium soiled garments Wash heavily soiled garments using a long programme with prewash Wash white and coloured loads separately We recommend that small garments are placed in a wash bag We recommend using the delicate programmes for sensitive fabrics Separate c...

Page 9: ...the drain pump We recommend loading the washing machine to its full capacity for best water and energy efficiency Whenever possible we recommend that you wash garments of different sizes within the same wash programme This improves the washing action and also aids the correct distribution of the garments in the drum when spin drying and the washing machine will therefore be quieter ...

Page 10: ... and ensure that concentrated liquid detergent is diluted with an equal quantity of water before use Liquid detergent should not be used on programmes with a prewash stage or when using the delay timer For wash loads that require pre washing add of the required powder detergent into the prewash section and the remainder to the main detergent section Do not exceed the MAX level in the fabric soften...

Page 11: ...hich escape sewage treatment and can cause excessive algae growth in waterways This in turn can pollute drinking water and cause marine life dead zones which are underwater environments deprived of oxygen that are subsequently unable to support life Please consider the environment and try to source an environmentally friendly brand Loading the washing machine Open the door Remove any foreign objec...

Page 12: ...el A Programme selector dial B Display C Delay timer button D Temperature selection button E Spin speed button F Additional functions button G On off button H Start pause button Programmes Fig 2 A B C D E F G H Fig 3 ...

Page 13: ...Cotton Intensive 40 800 7 X 03 48 670 49 2 Rinse Spin 1000 7 X X 00 20 40 32 1 Spin 1000 7 X X X 00 12 35 0 Anti Allergy 60 800 7 01 43 1198 64 2 Wool 40 600 2 X 01 07 650 34 3 Delicate 30 600 2 5 X 00 50 220 37 2 Mixed 40 800 7 01 20 808 70 2 Synthetic 40 1200 3 5 03 18 765 43 2 Sport 40 800 3 5 01 11 450 43 2 Cotton 40 1400 7 03 49 1085 64 2 MyChoice Use detergent if necessary Detergent required...

Page 14: ...there is very light soiling and only a low temperature is required The default temperature is 20 C Jeans This programme is best suited to washing jeans The default temperature is 60 C Eco 40 60 This programme is used to wash normally soiled cotton fabrics which can be washed at 40 C or 60 C on the same cycle Cotton Intensive This programme can be used for daily washing The wash cycle is long and i...

Page 15: ...s label s Also ensure you use the correct detergents additives Delicate This programme is suited for delicate garments The intensity of the wash and drum rotation speed is gentler than other main cycles Mixed This programme is suited for mixed fabric loads that require a more intense cleaning cycle Ensure label warnings on garments are conformed to Synthetic This programme is suited for slightly d...

Page 16: ...forth Starting a wash programme features Turn the Programme selector dial to the required programme Select the required spin speed using the Spin speed button Select the wash temperature using the Temperature selection button Select any required extra options as detailed on the following pages Press the Start pause button When a wash programme is in progress the programme can be paused by pressing...

Page 17: ...fabrics Wash temperature selection Each selected programme has its own preset wash temperature as shown in the programme listing on page 13 If you press the Temperature selection button the currently set temperature will show on the display You can change the wash temperature if required by pressing the Temperature selection button a number of times If you miss the temperature you want you can com...

Page 18: ... rinse cycle to the programme which is ideal for large loads and garments belonging to people with sensitive skin Please note this function will increase the water consumption Press the Additional functions button once to select the extra rinse the display will show an indicator next to the extra rinse writing Pre wash The prewash function prolongs the washing time by about 20 minutes The main was...

Page 19: ...ed buttons together again for approximately 3 seconds Power cuts If there is a power cut when the electricity comes back on the washing programme will continue to run from where it stopped Switching the sound signal on off To activiate this function press and hold Temperature selection for about 3 seconds A sound will be heard to confirm the activation To deactivate it simply press and hold the bu...

Page 20: ...rammes in terms of combined energy and water consumption The actual water temperature may differ from the declared cycle temperature Note The wash cycle times that are quoted and shown by the LED display are intended as a guide only Please note that factors external to the machine e g the temperature of your water supply your water pressure etc can affect the time it takes for the wash cycle to co...

Page 21: ... to use Remember that modern detergents wash at lower temperatures than the more traditional formulations do Detergent Additive Programme Universal Colour Delicate Special Softener Wool L O Synthetic L P L P L O Hygiene L P L P L O Cotton L P L P O Mix L P L P O Delicate L O Symbol Detergent Additive Temperature Range C L Liquid 0 60 P Powder 40 90 O Optional Not applicable ...

Page 22: ...he end of the water inlet valve These filters prevent ingress of dirt or foreign objects into the machine through the water supply These filters should be cleaned approximately once a year to ensure there is no interruption in the water supply to the machine Remove the water inlet hose Remove the filter on the water inlet valve using pliers Remove the filter on the tap end of the water inlet hose ...

Page 23: ...irst To clean the filter images on page 24 Unplug the appliance Place a container under the filter to collect the flow of remaining water from the machine Loosen the filter cover by turning it slowly anti clockwise until the remaining water has drained away When all the water has drained out of the machine turn the filter cover several times until the filter can be completely removed Remove any ob...

Page 24: ...24 Fig 8 Fig 9 Fig 10 Fig 11 Fig 12 Fig 13 ...

Page 25: ... the hazard To remove the drawer Pull the drawer out gently until it stops To remove the drawer press down on the blue syphon lid inside the drawer and remove from the housing as shown in figure 4 Wash the drawer and syphon lid using warm water and a brush ensuring all compartments are clean Dry the drawer thoroughly and replace the syphon lid properly Remove the residues from the drawer housing w...

Page 26: ...achine exterior The drum Do not leave metal objects such as coins inside the drum as these can cause the formation of rust stains To remove rust stains use a chlorine free cleaner and follow the manufacturer s warnings for the cleaner Never use abrasive products such as scourers to remove rust stains Limescale removal If proprietary limescale removers are required follow the manufacturer s warning...

Page 27: ...oak the item in cold water and rub with soap or detergent wash it in the highest temperature that the type of cloth can endure If there is still a stain left wipe with oxygenated water in proportion of 3 Tomato paste After scraping the dried pieces without ruining the cloth leave in cold water for about 30 minutes and wash by rubbing with detergent Meat soup egg Eliminate the dried stain residues ...

Page 28: ...rgent diluted in water wash after waiting for 5 minutes Fruit Stretch the stained area of the item on the top of a container and pour cold water on it Do not pour hot water on the stain Wipe with cold water and apply glycerine Wait for 1 2 hours and rinse after wiping with a few drops of white vinegar Grass stain Rub the stained part with detergent If the type of fabric is suitable for use of lye ...

Page 29: ...g machine please follow the steps below Unplug the machine Close the water tap Contact CDA Customer Care Display Reason Solution E10 Low water pressure no water in the washing machine Open the water valve check the water inlet hose and filter check water pressure E21 Water not draining properly Check water drain pump and filter E30 The door is not closed Remove any obstructions that may be stoppin...

Page 30: ...ose the washer door Start Pause button has not been pressed Press the Start Pause button The machine does not fill with water Start Pause button has not been pressed Press the Start Pause button Water tap is not turned on Turn on the water tap Water pressure too low Check water pressure The inlet hose is kinked Check the inlet hose Water supply failure Check the water supply Programme knob not set...

Page 31: ... ensure the clothes are loaded evenly The washing machine is leaning on a solid object Ensure the machine is installed away from other objects The machine stops before completing its wash cycle Water or electricity failure Check the power and water supplies Operation stops for a period of time Washing machine gives an error message Check display codes Washing machine is in a soaking cycle Press th...

Page 32: ...ed Do not throw the transit bolts or plastic spacers away If you need to move the washing machine after installation you should first replace the transit bolts and spacers Do not install your machine on rugs or similar surfaces For your machine to work quietly and without any vibration it should be installed on a flat non slippery and solid surface The machine must be positioned on a solid support...

Page 33: ...nd level the rear feet When they are properly fixed secure the metal locknut tightly against the underside of the washing machine Put the washing machine into its required position Then level the front feet in the same way as the rear feet Please note Raising the washing machine too high can affect the stability of the appliance Do not use wooden blocks packaging or any similar means to stabilise ...

Page 34: ...pressure must be between 0 05 and 1MPa 0 1 10 bar Drainage connection It is recommended that you have a fixed drainage outlet 80 to 100 cm from the floor Avoid the drain hose being too tight kinked or restricted The water outlet can either be connected to a water drain or to a sink outlet spigot ensure the spigot is cut opened This connection should be a minimum of 80cm and a maximum of 100cm from...

Page 35: ...the appliance into position Electrical information Warning This appliance must be earthed The mains lead of this appliance has been fitted with a BS 1363A 13 Amp fused plug To change a fuse in this type of plug follow the steps below 1 Remove the fuse cover and fuse 2 Fit a replacement 13A fuse ASTA approved to BS 1362 type into the fuse cover 3 Replace fuse cover Important Do not use the applianc...

Page 36: ...r E or by the Earth symbol or coloured GREEN and YELLOW The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured BLACK The wire which is coloured BROWN must be connected to the terminal which is marked with the letter L or coloured RED If in doubt regarding the electrical connection of this appliance consult a qualified electrician Do not shor...

Page 37: ...iance Position the fitting template on the door accordingly so that you can mark it based on the cupboard and washing machine height see page 38 600mm 825mm 540mm 595mm 152 5mm 17 5mm 580mm Fitting template Fig 19 Fig 20 ...

Page 38: ...ve the fascia panel and hence the gap between décor door and worktop can only be determined by the fitter after the final height adjustment of the machine has been determined The final positioning of the template is therefore at the discretion of the fitter The furniture door should be fitted to the casing of the washing machine using the hinges supplied Any offsets should be accounted for CHECK T...

Page 39: ... the side that you wish for it to be hinged upon It is not uncommon for décor doors to have these holes already drilled particularly when they are reversible Fix the magnetic catch assembly receivers Fig 23 page 40 to the front of the washing machine and the catch plates CP in Fig 22 page 40 to the furniture door Provided all is properly aligned fit the decor door Fig 24 page 40 ...

Page 40: ...40 CP Fig 22 Fig 23 Fig 24 ...

Page 41: ...re that no hoses are kinked water is on and sink spigots are cut if applicable 800mm 1000mm Power outlet Waste Waste 200mm minimum bend radius from valve Ensure the inlet hose is free from kinks Water supply Valve Cut open spigot Waste Water supply Valve 200mm minimum bend radius from valve Ensure the inlet hose is free from kinks 150mm min 800mm 1000mm Washing machine Drain Inlet hose Inlet hose ...

Page 42: ...30 C Do not wash in a washing machine Washing temperature Do not wash in a washing machine Lukewarm iron Medium hot iron Hot iron Do not iron Do not tumble dry Hang to dry Drip dry Dry flat Do not bleach Handy to bleach All of these are dry cleaning symbols The letters are to instruct the cleaner what type of solvent to be used Garments bearing these symbols should not be washed in your machine un...

Page 43: ... manufacturer importer or an authorised representative The minimum warranty period for the appliance offered by the manufacturer importer or authorised representative is given in the warranty card The warranty shall be void if you make any independent ad aptations or alterations tamper with seals or other appliance safety devices or its parts or interfere with the appliance contrary to operating i...

Page 44: ...The CDA Group Harby Road Langar Nottinghamshire NG13 9HY Sales Department Phone 01949 862010 Email sales cda eu CDA Customer Care Phone 01949 862012 Email customer care cda eu 2020 CDA Group Ltd ...

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