Check for parts online at
www.castlestoves.com
or call 800-345-6007 M-F 8-5 CST
Operator's Manual
HPS09 Pellet Stove
Check for parts online at
www.castlestoves.com
or call 800-345-6007 M-F 8-5 CST
20
Warning
never service or touch the feed auger
with the stove Plugged in.
negative Pressure in a home is a serious
issue. if there is a Problem, the stove
should be installed with a fresh air kit
(not included).
troubleshooting guide
unplug stove before performing any maintenance.
never test or check electrical comPo-
nents unless stove is unPlugged from
Power suPPly.
Problem
cause
solution
Fault light is on
Fire is out
Check fuel level in hopper.
Check auger for obstructions.
Check seals around main door.
Problem
cause
solution
Fault light is on
Stove beeps 10 times dur-
ing burn cycle
Overtemp
Allow stove to cool, restart and check room air fan
is operating.
Check for exhaust fume obstructions.
Problem
cause
solution
Fuel not feeding
Main door not sealed.
no negative pressure in
fire chamber.
Piping or stove may be
plugged with ash.
The pressure sensor shuts off the feed auger when
there is no negative pressure in fire chamber.
Check door seals.
Check viewing glass seals.
Clean venting and stove through cover plate clean-
out hole.
Problem
cause
solution
Fuel not feeding
Auger is obstructed
Remove auger from housing and clean obstruction.
Change to a higher quality fuel.
Problem
cause
solution
Fuel not feeding
Hopper door is open
Close hopper door.
Check hopper door seal.
Check if hopper safety switch is operating.
Problem
cause
solution
Fire burns lazy and smoky
Stove is dirty
Clean fire pot.
Clean ash pan.
Clean exhaust vent system.
Clean stove through cover plate clean-out hole.
