M
ACINTOSH
T
ROUBLESHOOTING
39
1.
On the Storage Server's
System>Printer
screen
,
check the
Printer Object Type
. If this is not correct, the Storage Server's
printer will not be listed on the Macintosh. Check the Printer's
User Manual for this data, or contact the printer supplier.
2.
On each Mac, check that the
Printer Driver
is installed.
If not using a LaserWriter, each Mac must have the printer
driver for the printer installed. Otherwise, the correct printer
type can not be selected, so the Storage Server will not be
listed.
Problem 3:
The printer does not work at all, or does not work properly.
Recommendation 3:
On the Storage Server System Printer screen, check the following:
1.
Printer Connected to the Storage Server
is set correctly
("LaserWriter" or "Other").
2.
Printer Object Type
is set correctly. If this is incorrect, then
Mac clients may be able to select an incorrect printer.
Problem 4:
The printer was working, but now it doesn't. The printer seems
OK, and no error message is displayed.
Recommendation 4:
This can happen if the amount of free Storage space is not sufficient to spool
(queue) the print job. Storage Usage can be checked using the
Status>Storage
screen on the
Administrator
interface. If this is the
problem, you must delete some print jobs, as follows:
1.
Using the
Administrator
interface, select
Status>Printer
.
2.
Use the
Delete current job
to delete the current print job, or
Delete all jobs
to delete all print jobs.
Also try this if for some reason a print job or jobs does not print correctly.
Problem 5:
When using the Web interface, some of the data will not fit on
the screen, and there is no scrollbar.
Recommendation 5:
You must reduce the font size. In your browser, select
View>Fonts
to
change the font size.
