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Maintenance / Troubleshooting
Sensor – Make sure that the light-detecting sensor is free from dust and other contamination.
To clean, wipe with a soft cotton rag.
Rollers – Paper dust and ink residue will accumulate of the rollers causing inaccurate feeding.
To clean, wipe with lint less rag. Spirit can be used but do not use Ketone or highly volatile
solvents.
Problem
Remedy
Unable to feed card
Check tightness of paper feed side guides.
Check Feed Gap
Check Stack height in feeder
Card strips caught in cutter
Turn off machine first
Remove strips with a non metallic object
Check that the end cut off strip is between 4mm-10mm
Feeding more than one card at
a time
Check tightness of paper feed side guides.
Check Feed Gap
Check Stack height in feeder
Check for static in the stock
Cross Cutter does not cut
Check that card is below maximum thickness
Check the Guillotine sensor is operating
Poor cut quality from Rotary
Side Slitters
Check for off cuts caught around the blades
Check magnetic dividers in delivery tray
Turn off Power and disconnect machinery from electrical supply before removing any guards.