E-52
Reference
Troubleshooting
Problem
Cause
Action
See Page
Nothing comes out of the
connected headphones or
amplifier speakers when I play
something.
The
1
(VOLUME)
knob is set to
“MIN”.
Rotate the
1
(VOLUME)
knob more
towards “MAX”.
)
E-11
The UPPER 1 zone setting is INT
OFF.
Change the UPPER 1 zone setting to INT
ON. If you are using Layer and/or Split,
change the setting of the zone you are
using to INT ON.
)
E-27
The pitch of the Digital Piano
is off.
The Digital Piano’s key setting is
something other than 0.
Change the key setting to 0, or turn Digital
Piano power off and then back on again.
)
E-20
Digital Piano tuning is incorrect.
Adjust Digital Piano tuning, or turn Digital
Piano power off and then back on again.
)
E-39
The Coarse Tuning and/or Fine
Tuning setting is something other
than 0.
Change the setting(s) to 0 or turn Digital
Piano power off and then back on.
)
E-31
A non-standard temperament setting
is being used.
Change the temperament setting to
“00:Equal”, which is the standard modern
tuning.
)
E-39
Octave shift is enabled.
Change the octave shift setting to 0.
)
E-30
Tones and/or effects sound
strange. Turning power off
and then back on again does
not eliminate the problem.
Example:
Note intensity does
not change even though I alter
key pressure.
The “Backup” feature is turned on.
Turn off “Backup”. Next, turn power off
and then back on again.
)
E-40
I cannot hear any chorus/
reverb effect when I turn on
chorus/reverb.
The chorus send/reverb send setting
is 0.
Change the chorus send/reverb send
setting to a greater value.
)
E-32
I cannot play back a music file
from an SD card.
The file you are trying to play is not a
format supported by this Digital
Piano.
This Digital Piano supports playback of
Format0 or Format1 SMF files, or CM2
(CASIO proprietary format) files only.
Playback of WAV and MP3 files, or other
format MIDI files is not supported.
)
E-41
I cannot transfer data after
connecting the Digital Piano
to a computer.
—
• Check to make sure that the USB cable
is connected to the Digital Piano and
computer, and that the correct device is
selected with your computer’s music
software.
)
E-49
• Turn off the Digital Piano and then exit
the music software on your computer.
Next, turn the Digital Piano back on and
then restart the music software on your
computer.
I cannot store data to a
memory card or load data
from a memory card.
—
See “Error Messages” on page E-48.
—
Playback stops part way
through while transferring
song data from my computer.
Digital noise from the USB cable or
power cord caused data
communication between your
computer and Digital Piano to be
interrupted.
Stop song playback, disconnect the USB
cable from the Digital Piano, and then
reconnect it. Next, try playing back the
song again.
If this does not solve the problem, quit the
MIDI software you are using, disconnect
the USB cable from the Digital Piano, and
then reconnect it. Next, restart the MIDI
software and then try playing back the
song again.
)
E-49
