25
H
olliston
™
DC
25
Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.
trouBlesHootIng tIps
This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any interference, including interference that may cause unde-
sired operation of the device.
1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in ac-
cordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures: Reorient or relocate the receiving antenna, Increase the separa-
tion between the equipment and receiver, Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Note: Any changes or modifica-
tions to the transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s authority to operate
this remote control.
PROBLEM
POSSIBLE REMEDIES
Fan will not start
• Check the main circuit fuses, circuit breakers, and wall switch position.
Check all wire connections. Make sure the power is turned off during
this inspection.
• Pin connectors are not making good contact. Check all connections.
• The fan receiver is defective. Replace the fan receiver.
• Reset the frequency setting: Turn the power off at the circuit breaker
for the fan that is not functioning only. Within 60 seconds of restoring
power, push and hold the SET button in the battery compartment for
5 seconds. You should now have control of the fan.
Fan wobbles or shakes excessively
• Be sure the canopy pin is set properly into the slot on the ball.
• Check that the blade holders have not been bent during installation
and the blades are balanced.
• The hanger bracket and/or the ceiling outlet are attached too loosely.
Make sure the hanger bracket is attached tightly to the ceiling outlet
box and the downrod assembly is secured firmly.
• The downrod is attached to the downrod base too loosely. Make sure
all the screws are securely tightened.
Fan is noisy during operation
• When changing fan speeds, you may hear several audible clicks. This
is normal operation.
• Check and tighten the light fixture retaining screws, glass shade screws,
and/or lightbulb(s).
• Tighten the canopy screws and mounting plate assembly. Make sure
the wire nuts inside the canopy and switch housing are not touching the
metal parts and that they have not fallen off the wire splices. Tighten
as necessary.
• Tighten the blade holders to the motor) and the blades to the bladeholder
screws.
• Make sure all the screws in the motor housing are snug but not overly
tight.
Fan speeds do not appear correct
• Reset A/C power to the fan and run on speed "6" for at least 90 seconds.
