Remote System
Usage and maintenance
User Manual
24 / 30
Rev. 01/11/2021
6
Troubleshooting
Problem
Solution
The system shutdown after a sudden
movement.
Due to a high current consumption, the power supply has cut
off the line to protect the circuits. Disconnect completely the
power supply on both ends for 5 minutes, then reconnect
the cables and the system will start again.
There is an excessive play on the e-Rem25
axes (Pan or Tilt).
Due to specific working condition or use, it is possible to
observe a raise in the mechanical play on the transmission
chain. In this case it is necessary to register the tightness of
the transmission gear. Contact Cartoni technical support to
receive instructions (Contacts on page 30).
Other problems not listed here.
Contact Cartoni technical support (Contacts on page 30).
