3
CARRIER CORPORATION
Limited Warranty for Thermostats, User Interfaces, Zoning and Related Accessories
FOR WARRANTY SERVICE OR REPAIR:
Contact the installer or a Carrier dealer. You may find the installer’s name on the equipment or in your Owner’s Packet. You can also find a
Carrier dealer online at
www.carrier.com
.
For help, contact: Carrier Corporation, Consumer Relations, P.O. Box 4808, Syracuse, New York 13221 Phone: 1--800--227--7437
PRODUCT REGISTRATION:
You can register your product online at
www.carrier.com
.
Model No./Serial No._____________________________________ Series (Infinity, Performance, Comfort, Base,) __________________
Date of Installation ______________________________________ Installed by ____________________________________________
Name of Owner _________________________________________ Address of Installation ___________________________________
Carrier Corporation (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal
use and maintenance as follows. All warranty periods begin on the date of original installation. If a part fails due to defect during the
applicable warranty period Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at
no charge for the part. Alternatively, and at its option, the Company will allow a credit in the amount of the then factory selling price for a
new equivalent part toward the retail purchase price of a new Company product. Except as otherwise stated herein, those are Company’s
exclusive obligations under this warranty for a product failure. This limited warranty is subject to all provisions, conditions, limitations and
exclusions listed below and on the reverse (if any) of this document.
OWNER--OCCUPIED, RESIDENTIAL APPLICATIONS
This warranty is to the original purchasing owner and is transferable only to the extent and as stated in the Warranty Conditions and below.
The warranty period in years, depending on the part and the claimant, is as shown in the chart below.
Limited Warranty (Years)
Series
Item
Original Owner
Subsequent Owner
Infinity
User Interface & Smart Sensor
10* (or 5)
10** (or 5)
Zoning Board
10* (or 5)
10** (or 5)
Network Interface
10* (or 5)
10** (or 5)
Remote Access
10* (or 5)
10** (or 5)
Performance
Thermostat***
10* (or 5)
10** (or 5)
Zoning Interface & Smart Sensor
10* (or 5)
10** (or 5)
Zoning System
10* (or 5)
10** (or 5)
Comfort
Thermostat
10* (or 5)
10** (or 5)
Zoning Board
10* (or 5)
10** (or 5)
Base
Thermostat
5
5
*
If properly registered within 90 days, otherwise 5 years (except in California and Quebec and other jurisdictions that prohibit warranty benefits condi-
tioned on registration, registration is not required to obtain longer warranty periods). See Warranty Conditions below.
** If properly transferred within 90 days, otherwise 5 years. See Warranty Conditions below. In California and Quebec and other jurisdictions that pro-
hibit warranty benefits conditioned on registration, registration is not required for a transfer and all warranty periods for subsequent owners are five
years from original installation.
*** Applies only to Thermostats. Active electronic finished good accessories, such as the optional ExP module, have different warranty terms. See
product for details.
OTHER RESIDENTIAL APPLICATIONS (Apartments, Rental Properties, etc.)
The warranty period is five (5) years and is not transferable.
OTHER APPLICATIONS
This warranty is non--transferable. The warranty period is one (1) year on all such applications.
LEGAL REMEDIES:
The owner
must
notify the Company in writing, by certified or registered letter to Carrier Corporation, Warranty
Claims, P.O. Box 4808, Syracuse, New York 13221, of any defect or complaint with the product, stating the defect or complaint and a specific
request for repair, replacement, or other correction of the product under warranty, mailed at least thirty (30) days before pursuing any legal
rights or remedies.
49004DP110
05/09
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