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15

TROUBLESHOOTING

Systems Communication Failure

If communication between User Interface (UI), and condensing

unit is lost, the outdoor control will flash the appropriate fault

code. (See Table 3) Check the wiring to the UI, indoor and
outdoor units.

Pressure Switch Protection

The outdoor unit is equipped with high-- and low--pressure
switches. If the control senses the opening of a high or

low--pressure switch, it will de--energize the compressor
contactor, keep the outdoor fan operating for 15 minutes and

display the appropriate fault code. (See table 3)
After a 15 minute delay, if there is still a call for cooling, and the

LPS or HPS is reset, the compressor contactor is energized. If the
LPS or HPS has not closed after a 15 minute delay, the outdoor

fan is turned off. If the open switch closes anytime after the
15--minute delay, then the unit will resume operation with a call

for cooling.
If the LPS or HPS trips for five consecutive cycles, then unit

operation is locked out for 4 hours and the appropriate fault code
(See Table 3) is displayed.
In the event of a high--pressure switch trip or high--pressure

lockout, check the refrigerant charge, outdoor fan operation and
outdoor coil (in cooling) for airflow restrictions, or indoor airflow

in heating.
In the event of a low--pressure switch trip or low--pressure

lockout, check the refrigerant charge and indoor airflow (cooling)
and outdoor fan operation and outdoor coil in heating.

Control Fault

If the outdoor unit control board has failed, the control will flash
the appropriate fault code. (See Table 3) The control board

should be replaced.

24V Brown Out Protection

If the control voltage is less than 15.5volts for at least 4 seconds,

the compressor contactor and fan relay are de--energized.

Compressor and fan operation are not allowed until control
voltage is a minimum of 17.5volts. The control will flash the

appropriate fault code. (See Table 3) Verify the control voltage is
in the allowable range of 18--30volts.

Compressor Voltage Sensing

The input terminals labeled VR and VS on the control board (see
Fig. 14) are used to detect compressor voltage status, and alert the

user of potential problems. The control continuously monitors the

high voltage on the run capacitor of the compressor motor.
Voltage should be present any time the compressor contactor is

energized, and voltage should not be present when the contactor
is de--energized.

Compressor Thermal Cutout or Loss of 230V Power

If the control senses the compressor voltage after start--up, and is
then absent for 10 consecutive seconds while cooling demand

exists, it will de--energize the compressor contactor, keep the
outdoor fan operating for 15 minutes (if 230v power present) and

display the appropriate fault code. (See Table 3) Possible causes

are compressor internal overload trip or loss of high voltage
(230V) to compressor without loss of control voltage.
After a 15 minute delay, if there is still a call for cooling, the

compressor contactor is energized. If the thermal protector has
not re--set, the outdoor fan is turned off. If the call for cooling

continues, the control will energize the compressor contactor

every 15 minutes. If the thermal protector closes, (at the next 15
minute interval check), the unit will resume operation.
If the thermal cutout trips for three consecutive cycles, then unit

operation is locked out for 4 hours and the appropriate fault code

(See Table 3) is displayed.

Contactor Shorted Detection

If there is compressor voltage sensed when there is no demand for

compressor operation, the contactor may be stuck closed. The
control will flash the appropriate fault code. Check the contactor

and control box wiring.

No 230V at Compressor

If the compressor voltage is not sensed when the compressor

should be starting, The contactor may be stuck open or the unit
disconnect or circuit breaker may be open. The control will flash

the appropriate fault code. Check the contactor, unit disconnect

or circuit breaker and control box wiring.

Temperature Thermistors

Thermistors are electronic devices which sense temperature. As

the temperature increases, the resistance decreases. Thermistors
are used to sense outdoor air (OAT) and coil temperature (OCT).

Refer to Fig. 16 for resistance values versus temperature.
If the outdoor air or coil thermistor should fail, the control will
flash the appropriate fault code. (See Table 3)

IMPORTANT

: The outdoor air thermistor and coil thermistor

are factory mounted in the correct locations. Do not re--locate
thermistor sensors.

Thermistor Sensor Comparison

The control continuously monitors and compares the outdoor air
temperature sensor and outdoor coil temperature sensor to ensure

proper operating conditions. The comparison is

S

In cooling if the outdoor air sensor indicates

10

_

F

warmer than the coil sensor (or) the outdoor air sensor

indicates

20

_

F cooler than the coil sensor, the sensors

are out of range.

S

In heating if the outdoor air sensor indicates

35

_

F

warmer than the coil sensor (or) the outdoor air sensor
indicates

10

_

F cooler than the coil sensor, the sensors

are out of range.

If the sensors are out of range, the control will flash the
appropriate fault code. (See Table 3 )
The thermistor comparison is not performed during low ambient
cooling or defrost operation.

Failed Thermistor Default Operation

Factory defaults have been provided in the event of failure of
outdoor air thermistor and/or coil thermistor.
If the OAT sensor should fail, low ambient cooling will not be

allowed and the one--minute outdoor fan off delay will not occur.
Defrost will be initiated based on coil temperature and time.
If the OCT sensor should fail, low ambient cooling will not be

allowed. Defrost will occur at each time interval during heating

operation, but will terminate after 5 minutes.
If there is a thermistor out of range error, defrost will occur at
each time interval during heating operation, but will terminate

after 5 minutes.

Thermistor Curve:

The resistance vs. temperature chart shown

in Fig. 16 enables the technician to check the outdoor air and
outdoor coil thermistors for proper resistance. Unplug the

thermistor assembly from the circuit board and measure resistance
across each thermistor. For example, if the outdoor temperature is

60ºF, the resistance reading across the outdoor air thermistor

should be around 16,000 Ohms.

25H

PA

Summary of Contents for 25HPA Performance Series

Page 1: ...ements 3 Step 4 Operating Ambient 3 Step 5 Elevate Unit 3 Step 6 Install TXV 3 4 Step 7 Make Piping Connections 5 7 Step 8 Make Electrical Connections 7 8 Step 9 Compressor Crankcase Heater 8 Step 10...

Page 2: ...h a suitable warning label INSTALLATION RECOMMENDATIONS NOTE In some cases noise in the living area has been traced to gas pulsations from improper installation of equipment 1 Locate unit away from wi...

Page 3: ...23 3 4 36 1 2 X 40 9 5 8 6 13 16 28 3 4 A05177 Fig 3 Tiedown Knockout Requirements On rooftop applications locate unit at least 6 in above roof surface STEP 4 Operating Ambient The minimum outdoor ope...

Page 4: ...R 22 Indoor Coil 1 Pump system down to 2 psig and recover refrigerant 2 Remove coil access panel and fitting panel from front of cabinet 3 Remove TXV support clamp using a 5 16 in nut driver Save the...

Page 5: ...or coil are exposed to atmosphere they must be evacuated to 500 microns to eliminate contamination and moisture in the system Table 1 Accessory Usage Accessory REQUIRED FOR LOW AMBI ENT APPLICATIONS B...

Page 6: ...ilure to follow this caution may result in equipment damage or improper operation Service valves must be wrapped in a heat sinking material such as a wet cloth while brazing CAUTION UNIT DAMAGE HAZARD...

Page 7: ...tdoor unit has not shifted during shipment Ensure tubes are not rubbing against each other or any sheet metal Pay close attention to feeder tubes making sure wire ties on feeder tubes are secure and t...

Page 8: ...contact with tubing sheet metal etc STEP 9 Compressor Crankcase Heater When equipped with a crankcase heater furnish power to heater a minimum of 24 hr before starting unit To furnish power to heater...

Page 9: ...properly start up system 1 After system is evacuated fully open liquid and vapor service valves 2 Unit is shipped with valve stem s closed and caps installed Replace stem caps after system is opened...

Page 10: ...vice port 3 Measure liquid line temperature by attaching an accurate thermistor type or electronic thermometer to liquid line near outdoor coil 4 Refer to unit rating plate for required subcooling tem...

Page 11: ...ing Operation This product utilizes either a standard indoor thermostat or Infinity communication User Interface With a call for cooling the outdoor fan reversing valve and compressor are energized Wh...

Page 12: ...ater than or equal to 100 deg F S Fifteen second delay at termination of defrost before the auxiliary heat W2 is de energized S Twenty second delay at termination of defrost before the outdoor fan is...

Page 13: ...ches on the unit control board or in the Infinity control if used The Infinity Control selection overrides the control board dip switch settings Auto defrost is available with Infinity communicating c...

Page 14: ...he wiring label diagram This is a 24vac output that is energized whenever the compressor is energized It closes in the compressor off mode to prevent refrigerant migration into the unit through the li...

Page 15: ...cooling continues the control will energize the compressor contactor every 15 minutes If the thermal protector closes at the next 15 minute interval check the unit will resume operation If the therma...

Page 16: ...ir flow Control Fault 45 Outdoor unit control board has failed Control board needs to be replaced Brown Out 24 v 46 The control voltage is less than 15 5v for at least 4 seconds Com pressor and fan op...

Page 17: ...89 84 342 100 95 90 85 349 102 97 92 87 356 103 98 93 88 363 105 100 95 90 370 106 101 96 91 377 107 102 97 92 384 109 104 99 94 391 110 105 100 95 Liquid Pressure at Service Valve Required Subcooling...

Page 18: ...with 550 psig low side retard S Use hoses with 700 psig service pressure rating S Leak detectors should be designed to detect HFC refrigerant S Puron refrigerant as with other HFCs is only compatible...

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