19
ENG
+0300046IE - rel. 1.3 - 05.01.2022
MANUAL
1.
Fit the plastic cap supplied in the calibration kit to the device and
connect the plastic tube to the calibration gas cylinder.
2.
Open the gas fl ow suffi
ciently to trigger the alarms.
3.
Make sure that the LED signal corresponds to the low and/or high
alarm events (fl ashing red).
4.
Shut off the gas fl ow and remove the plastic cap from the calibration kit.
5.
Wait for the device to stabilise completely, as indicated by the LED
on green steady.
RILEVA APP
1.
Fit the plastic cap supplied in the calibration kit to the device and
connect the plastic tube to the calibration gas cylinder.
2.
Enter Calibration section by pressing the corresponding button in the
Home tab. Press the “Activate” button to access the bump test screen.
3.
Move the slider under the “Status ring” to start the bump test and
disable the outputs.
4.
Open the gas fl ow suffi
ciently to trigger the alarms.
5.
Check the low and/or high alarm status, the colour of the “Status ring”
and the measured concentration.
6.
Shut off the gas fl ow and remove the plastic cap from the calibration kit.
7.
Move the slider again to end the bump test and re-enable the
outputs.
8.
Wait for the device to stabilise completely, as indicated by the LED
on green steady.
4.3 Troubleshooting
4.3.1 Hex format
All of the fault codes can be viewed in the RILEVA app and are displayed in
hexadecimal format (hex). Each hexadecimal digit can represent multiple
codes, as shown below.
Hexadecimal
code
Equivalent
error code(s)
Hexadecimal
code
Equivalent
error code(s)
0 0 8 8
1 1 9
1
+
8
2
2
A
2 + 8
3
1 + 2
B
1 + 2 + 8
4
4
C
4 + 8
5
1 + 4
D
1 + 4 + 8
6
1 + 2 + 3
E
2 + 4 + 8
7
1 + 2 + 4
F
1 + 2 + 4 + 8
Tab. 4.g
4.3.2 Fault codes
NOTICE: if a fault occurs on the sensor during a gas alarm, the
fault overrides the alarm.
Sensor faults can be decoded using the following table. Note that
multiple faults can be reported at the same time. For example, fault code
00000003 is a combination of codes 00000001 (no sensor signal) and
00000002 (voltage out of specifi cation 1 V).
NOTICE: if the “last fault” fi eld indicates that a fault has occurred
at a certain time, but the corresponding “current fault” fi eld does not
indicate a fault, the problem has been resolved on its own and no
service action is required.
Fault bit
System fault
Possible causes
Required action(s)
0x00000001
Software fault
Firmware error (e.g. unexpected status)
Power cycle. If it occurs again, contact service
0x00000002
Voltage out of specifi cation 1 V
Terminal voltage out of range
Contact service
0x00000004
Voltage out of specifi cation 3.3 V
Terminal voltage out of range
Contact service
0x00000008
Voltage out of specifi cation 5 V
Terminal voltage out of range
Contact service
0x00000010
Voltage out of specifi cation 5.4 V
Terminal voltage out of range
Contact service
0x00000020
Voltage out of specifi cation 12 V
Terminal voltage out of range
Contact service
0x00000040
Voltage out of specifi cation VIN
Terminal voltage out of range
Contact service
0x00000080
System fl ash memory read error
Error while reading the internal fl ash memory
Power cycle. If it occurs again, contact service
0x00000100
System fl ash memory write error
Error writing to the internal fl ash memory
Power cycle. If it occurs again, contact service
0x00000200
System fl ash memory CRC fault
Internal fl ash memory CRC error
Power cycle. If it occurs again, contact service
0x00000400
Invalid system confi guration
System confi guration error
Power cycle. If it occurs again, contact service
0x00000800
GPIO fault
Error detected on the GPIO pin
Contact service
0x00001000
Modbus fault
Modbus communication error detected
Power cycle. If it occurs again, contact service
0x00002000
Analogue output fault (GDWB only)
Error updating the DAC value
Power cycle. If it occurs again, contact service
0x00004000
Bluetooth fault
Bluetooth module error detected
Power cycle. If it occurs again, contact service
0x00008000
Switch blocked
Magnetic switch and/or push-button activated
for > 1 minute
Contact service
0x00010000
Sensitive element output
Sensitive element not found
Check the sensor connection
0x00020000
Sensitive element fault
Sensitive element faults detected
Replace the sensor module
0x00040000
Sensor module ADC read fault
Cannot read from the sensor module ADC
Check sensor connection/Replace sensor module
0x00080000
Sensor module ADC write fault
Cannot write to the sensor module ADC
Check sensor connection/Replace sensor module
0x00100000
Sensor AFE read fault (EC only)
Cannot read from the EC sensor AFE
Check sensor connection/Replace sensor module
0x00200000
Sensor AFE write fault (EC only)
Cannot write to EC sensor AFE
Check sensor connection/Replace sensor module
0x00400000
Sensor AFE status fault (EC only)
EC sensor AFE error
Check sensor connection/Replace sensor module
0x00800000
Sensor EEPROM read fault
Error reading from sensor EEPROM
Power cycle/Check sensor connection/Replace sensor
module
0x01000000
Sensor EEPROM write fault
Error writing to sensor EEPROM
Contact service
0x02000000
Sensor EEPROM CRC fault
Error in CRC from sensor EEPROM
Power cycle/Replace sensor module
0x04000000
Sensor EEPROM confi guration fault
Sensor EEPROM data error
Replace the sensor module
0x08000000
Sensor UART read fault
Cannot read from the sensor UART
Check sensor connection/Replace sensor module
0x10000000
Sensor temperature fault
The temperature cannot be read or is out of
specifi cation
Make sure the sensor is operating in the specifi ed tempera-
ture range/Check sensor connections
0x20000000
Negative gas concentration fault
The sensor output has drifted too far in the
negative direction
Start zero calibration (via app/activate and hold MAG#2)
0x40000000
Zero calibration fault
Zero calibration failed
Acknowledge failed calibration (via app/activate and hold
MAG#1)
0x80000000
Full-scale calibration fault
Full-scale calibration failed
Acknowledge failed calibration (via app/activate and hold
MAG#2)
Tab. 4.h
Summary of Contents for GDWBI20A00
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